Track Record - Public Transport Victoria

4 Track Record Quarterly services bulletin
Punctuality and reliability
Punctuality
Metro’s performance continued to improve during the quarter. More than 90 per cent of trains have
consistently run on-time each month since April 2012.
Tram, bus and V/Line on-time performance also improved compared to last quarter:
> > metropolitan trains and trams are considered punctual if they arrive no more than 59 seconds
before or four minutes and 59 seconds after the scheduled time in the timetable
> > metropolitan buses are considered on-time if they arrive no more than 59 seconds early or five
minutes and 59 seconds late
> > long distance regional trains are considered on-time if they arrive no more than 10 minutes
and 59 seconds late at their destination
> > short distance regional trains are considered on-time if they arrive no more than five minutes
and 59 seconds late.
Table 1
Train, tram and bus punctuality – percentage of services on-time
Jul – Sep
2011
Oct – Dec
2011
Jan – Mar
2012
Apr – Jun
2012
Jul – Sep
2012
Metropolitan trains 90.3% 89.5% 88.4% 91.3% 92.6%
Metropolitan trams – average over route 82.6% 81.2% 81.3% 81.7% 82.3%
Metropolitan trams – at destination 73.0% 70.9% 70.9% 71.4% 72.4%
V/Line trains 88.4% 87.4% 84.9% 84.4% 85.6%
Metropolitan buses 94.3% 94.0% 94.5% 93.9% 94.6%
Figure 1
Train, tram and bus punctuality – percentage of services on-time
100
90
80
70
60
Jul – Sep 2011 Oct – Dec 2011 Jan – Mar 2012 Apr – Jun 2012 Jul – Sep 2012
Metropolitan trains
V/Line trains
Metropolitan trams – average over route
Metropolitan buses
Metropolitan trams – at destination