Cover 1 - Apollo Hospitals Dhaka

in the organization. On the basis of reports from the Internal
Auditor, actions are taken to bring development and
improvement in the processes and polices.
h) Business Continuity Management (BCM)
A Business Continuity Management (BCM) process
has been adopted in STSHL for identifying and
addressing the potential risk and threats related to
environmental, technical and operational areas of the
company. In this process, after an assessment of the
probability and impact of the potential risk, detailed
plans have been prepared in order to mitigate and
manage the risks and to secure the continuity of the
business in the long run.
i) Code of conduct
The Company has adopted a clearly defined Code of
Conduct, approved by the Board of Directors for
securing good business ethics in all aspects of the
company's activities. The Code of Conduct is clearly
communicated to all the employees, and is strictly
enforced.
Communication for
Transparency & Accountability
The Company as well as the Apollo Hospitals Dhaka
believes that all stakeholders should have access to
complete information regarding the business and financial
performance and position of the Company to enable them
in accurately assessing its future potential. The Annual
Report, including audited financial statements, is available
for review by the shareholders and other stakeholders.
Decision Making Process
The Board is involved in the decision making process on a
continuous basis. The degree of involvement is variable
depending upon the extent of delegation of authority from the
top down and upon the reporting requirements for the
accountability from the bottom up. These aspects of
governance are shared by the Board of Directors, Executive
Management, operational participants and others in
fulfillment of the common goals that converge in increasing
the benefits for all stakeholders. To this end, the entire
corporate governance effort is committed to good governance
practices and ethically and morally acceptable standards.
Environmental Policy
We have established environmental, health, and safety
policies that comply with government regulations and
world standards, and ensure that staff and contractors are
properly educated and trained in these policies. Every
staff member and contractor on the Hospital's premises is
expected to follow the Hospital's environmental policies
and report any environmental, health or safety concerns
to the management for appropriate actions. We have
minimized the environmental impact of the hospital’s
operations on the neighboring communities due to such
potential hazards as infectious waste management, etc.,
we respect the use of natural resources by participating in
energy conservation initiatives and supporting the
recycling of materials. We conduct stringent audits and
reviews of the Hospital’s compliance with our environmental
policies and strive to continuously protect and
improve the environment.
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