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DOCUMENT NO. KVE/QC/0513/002
PART B: EVALUATION - QUALITY SYSTEMS
QUALITY SYSTEM
I. PROCESS CONTROL
S. No. PROCESS/ SYSTEM/ ACTIVITY YES
Max.
/NO Marks
1. WORK INSTRUCTIONS ARE DOCUMENTED, UPDATED & FOLLOWED 1/2
2. PROCEDURE FOR QUALIFICATION/CERTIFICATION, IF APPLICABLE, AND
REVALIDATION OF QUALIFICATION/CERTIFICATION OF MANPOWER EXIST
SUCH AS:
A) DESIGNERS/ DEVELOPERS
B) PROGRAMMERS
C) TEST ENGINEERS
3. PREVENTIVE MAINTENANCE ACTIVITIES ARE PERFORMED ON CRITICAL
HARDWARE/ SOFTWARE/APPLICATIONS & RECORDS KEPT
II. CONFORMANCE OF SAFETY/ SECURITY REQUIREMENTS
1. FULL/ INCREMENTAL/ DIFFERENTIAL BACKUP TAKEN FOR DATA SAFETY 1/2
2. ANTIVIRUS SOFTWARE INSTALLED ON ALL SYSTEMS WITH LATEST 1/2
DEFINITION FILES (SPECIFY ANTIVIRUS SOFTWARE WITH VERSION)
3. ACCESS CONTROL SYSTEM FOR AUTHORISED ACCESS OF DATA 1/2
III. CUSTOMER VENDOR COMMUNICATION
1. TENDER DOCUMENTS ARE REVIEWED WITH REFERENCE TO CUSTOMER
REQUIREMENT BOTH TECHNICALLY & FROM DELIVERY POINT OF VIEW.
IN CASE OF DEVIATION, IN TECHNICAL SPECIFICATIONS AND DELIVERY
CONDITIONS, THE DEVIATIONS ARE CLEARLY SPELT OUT IN OFFER
2. SYSTEM OF CREATING SOFTWARE REQUIREMENT SPECIFICATION,
TECHNICAL REQUIREMENT SPECIFICATION, ACCPETANCE TEST PLAN ETC.
3. ORAGANIZATION OF AFTER SALES SERVICE AND RESPONSE TIME FOR
ATTENDING COMPLAINTS
IV. CERTIFICATIONS(CERTIFICATES REQUIRED)
(No marks to be awarded , if certificates not furnished)
1. IS THE COMPANY ISO 9001/2-2008/27001-ISMS APPROVED 3
2. IS THE COMPANY CMM/CMMI CERTIFIED 1
3. COMPLETION CERTIFICATE/REPORT SUBMITTED FOR SIMILAR WORK IN 3
BHEL
4. COMPLETION CERTIFICATE/REPORT SUBMITTED FOR SIMILAR WORK
OUTSIDE BHEL
2
1/2
1/2
1/2
1/2
1/2
Marks
5. IS THE VENDOR IN SIMILAR BUSINESS FOR LAST THREE YEARS 1
TOTAL 15
Category of Supplier(Tick the appropriate and strike out others):
Q1 : 80 % or more
Q2 : 60 % to less than 80%
Q3 : Less than 60 %
BHEL Assessors (Signatures)
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