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50 Everything You Ever Wanted to Know About DVD<br />

sure the disc isn’t dirty or scratched (see “How Should I Clean and<br />

Care for DVDs?”).<br />

3. Try the disc in a different player. (Visit a friend or a nearby store that<br />

sells players.) If the disc plays properly in a different player, your player<br />

is likely at fault. Contact the manufacturer of your player for a firmware<br />

upgrade. Or, if you bought the player recently, you may want to return<br />

it for a different model.<br />

4. Try a different copy of the disc. If the problem doesn’t recur, it indicates<br />

that your first copy was probably damaged or defective. If more<br />

than one copy of the disc has problems in more than one player, it<br />

may be a misauthored disc. Contact the distributor or the studio<br />

about getting a corrected disc.<br />

For other DVD and home theater problems, try Doc DVD or DVD Digest’s<br />

Tech Support Zone. If you have a Samsung 709, see the Samsung 709<br />

FAQ. For troubleshooting DVDs on computers, see <strong>Chapter</strong> 4’s “Why Do I<br />

Have Problems Playing DVDs on My Computer?” The Dell Inspiron 7000<br />

DVD Movie List (www.eaglecomputing.com/dvdlist.htm) has Inspironspecific<br />

problems.<br />

Table 1-1 outlines the problems reported by readers of the DVD FAQ. The<br />

author of this book has not verified these claims and takes no responsibility<br />

for their accuracy.<br />

How Do the Parental Control and<br />

Multirating Features Work?<br />

DVDs include parental management features for blocking playback and for<br />

providing multiple versions of a movie on a single disc. Players (including<br />

software players on PCs) can be set to a specific parental level using the<br />

onscreen settings. If a disc with a rating above that level is put in the player,<br />

it won’t play. In some cases, different programs on the disc have different<br />

ratings. The level setting can be protected with a password.<br />

A disc can also be designed so that it plays a different version of the<br />

movie depending on the parental level set in the player. By taking advantage<br />

of the seamless branching features of DVD, objectionable scenes are<br />

automatically skipped over or replaced during playback. This requires that<br />

the disc be carefully authored with alternate scenes and branch points that<br />

don’t cause interruptions or discontinuities in the soundtrack. No standard<br />

way exists for identifying which discs have multirated content.

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