Kmart Supplier Collaboration Web Portal Supplier User Guide
Kmart Supplier Collaboration Web Portal Supplier User Guide
Kmart Supplier Collaboration Web Portal Supplier User Guide
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TRAINING and HELP<br />
TRAINING<br />
A minimum of 6 training sessions per annum will be conducted in<br />
Mulgrave (<strong>Kmart</strong> National Office). The option for suppliers to<br />
attend a training session is included as part of the annual fee.<br />
To book yourself in for the next available training course, contact the<br />
<strong>Kmart</strong> e-Commerce Team on:<br />
Phone: 03 9902 2727<br />
Email: <strong>Kmart</strong>.eCommerce@kmart.com.au<br />
On site supplier training can be arranged for an incremental cost.<br />
<strong>User</strong> guides will be provided to each supplier that subscribes to the<br />
<strong>Kmart</strong> <strong>Supplier</strong> <strong>Collaboration</strong> <strong>Portal</strong>.<br />
HELP / SUPPORT<br />
For issues with Access / Logon / Passwords contact the <strong>Kmart</strong><br />
Help Desk:<br />
Local – 1800 033 534<br />
Overseas - +61 (0)3 9902 3333<br />
For queries on specific report content and detail:<br />
<strong>Supplier</strong>s’ first point of contact is the Buyer or Planner<br />
NEW PORTAL ACCOUNTS<br />
If you are interested in obtaining access to the <strong>Kmart</strong> <strong>Supplier</strong><br />
<strong>Collaboration</strong> <strong>Portal</strong>, then this should first be discussed with your<br />
<strong>Kmart</strong> Buyer and / or Planner.<br />
Once the process for <strong>Portal</strong> registration has been initiated, follow-up<br />
queries can be directed to the <strong>Kmart</strong> e-Commerce Team on:<br />
Phone: 03 9902 2727 or 2726<br />
Email: <strong>Kmart</strong><strong>Supplier</strong><strong>Collaboration</strong>@kmart.com.au<br />
FEEDBACK<br />
Feedback on the <strong>Portal</strong> scorecards and functionality in encouraged –<br />
as is suggestions on new metrics / scorecards that you would like<br />
visibility to.<br />
Please submit feedback directly to:<br />
Email: <strong>Kmart</strong><strong>Supplier</strong><strong>Collaboration</strong>@kmart.com.au<br />
The End.<br />
<strong>Kmart</strong> <strong>Supplier</strong> <strong>Collaboration</strong> <strong>Web</strong> <strong>Portal</strong> – <strong>Supplier</strong> <strong>User</strong> <strong>Guide</strong> - August 2013 Page | 41
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