Programme Download here - Global Travel & Tourism Summit

Programme, Leaders & Sponsors 

breaking barriers 

managing growth 

Organized by: 

Co-hosted by: 

www.globaltraveltourism.com

Breaking Barriers - Managing Growth 

Organized by: 

WELCOME TO THE 

7TH GLOBAL TRAVEL & TOURISM SUMMIT 

Co-hosted by: 

Contents 

Introduction 

Welcome 1 

A-Z of Essential Information 2 

The Round 3 

The Programme 

Opening Ceremony 4 

Igniting Markets of Growth 5 

The Growth Agenda 6 

Changing Gears 7 

Special Breakfast - 

Leading Innovation, Technology & Change 8 

Do we really deliver on our promises 9 

A Re-Think on the Brink 10 

Farewell Lunch - 

The Landscape of Travel & Tourism 11 

The Social Programme 12-16 

The Partners’ Programme 17-19 

The Interactive Web Channel 21 

The Leaders 

The Leaders of Government 22-26 

The Leaders of Industry 27-42 

The Sponsors 

Sponsor Profiles 43-57 

Join WTTC in the online debate now at 

www.globaltraveltourism.com/webchannel

Welcome address by his Excellency, the President of the Republic of Portugal, Aníbal Cavaco Silva 

“It is a privilege for Portugal to play host once again to the Global Travel & Tourism Summit, 

on this occasion in Lisbon, and I am most pleased to be involved in such a valuable initiative. 

In addition to the growing significance of Travel and Tourism as a key source of economic 

activity, the industry also presents a rather unique network of interdependencies across a broad 

social spectrum, including culture, the environment, security, natural and human resources, 

urban planning, heritage, transportation, infrastructure and the business climate. Thus, the sector 

involves multiple stakeholders - in a frequently delicate balance of interests and perspectives - and is progressively 

acquiring a global dimension. 

Given the high profile of professionals attending this Summit, both at the business and institutional level, and the 

extremely opportune and incisive nature of the issues to be debated under the theme Breaking Barriers, Managing 

Growth, this Summit is sure to engender insightful and profitable discussion on the worldwide role and future 

of the Travel and Tourism industry. I am convinced that this event will provide a stimulating contribution to a 

global strategy for co-operation and plural development of the tourism business. 

I would therefore like to express my greetings and a warm welcome to all participants in this important forum – 

the 7th Global Travel & Tourism Summit – and wish you every success in your works over the next few days.” 

The Honourable José Sócrates, Prime Minister of Portugal 

“Over the years Portugal has become one of the main world tourist destinations. Its rich 

natural heritage, valuable historical sites and monuments, and the warmth and hospitality of 

its people, have created altogether a high quality offer that accounts for millions of tourists 

every year. This success, which we want to develop and build on, can also be explained by 

a unique gastronomy, exquisite and traditional wines, and an increasing investment both in 

environmental and urban quality and in security, an essential element of leisure and tourism 

today. We are fully aware of the important role played by hospitality in what we have achieved 

so far and in what we want yet to become. That is why we invest in the continuing improvement of human 

resources and quality of service. 

But see for yourself: Welcome to Portugal!” 

W e l c o m e 

Jean-Claude Baumgarten, President, World Travel & Tourism Council 

“Our world has always progressed in cycles. The global economy is currently enjoying one of 

the most significant levels of growth for the past fifty years. Within this, an increasing number 

of national economies are driving forward, generating wealth, buying power and employment. 

Developing nations have an unparalleled chance to benefit from this climate. 

This development creates both opportunities and challenges which the Travel & Tourism 

industry must recognise and address. The Round, the Summit’s unique format will provide an 

active forum for discussion, aiming to reach solutions which will reconcile prosperity and social, cultural and 

environmental responsibility.” 

Geoffrey J W Kent, Chairman, World Travel & Tourism Council, Chairman & CEO, Abercrombie & Kent 

“Four years ago major industry leaders and public sector decision makers met at the WTTC 

Summit in Vilamoura, Portugal and gave the world a message of confidence in our future. 

Very few of us could have predicted during that difficult period, that four years later we would 

return to Portugal with a growth agenda of this magnitude. 

This year’s Summit will be another turning point. We will not only continue to raise awareness 

of the importance of our industry, but will also play an active role in the global issues that the 

planet is facing. A human activity where people serve people has to be present in this debate.” 

 

View photos, speeches and quotes throughout the summit at 


The A-Z of Essential Information 

T h e A-Z of Essential Informat i o n 

 

Annual General Meeting - The Annual General 

Meeting (for WTTC Members Only) will be held at 

the Pestana Palace Hotel on Thursday 10 May. 

Attendee List - A complete list of all attendees to 

the Summit is included in the conference kit. Please 

use discretion when using this list. Email addresses 

have been withheld for privacy reasons. 

Badges - Your badge is confirmation that you are a 

registered delegate. Please wear your badge at all times. 

Breakfast Session - A Breakfast Session will be held 

in The Round, in Pavilhao 2, at 07:45 on Saturday 12 

May. 

Coffee Breaks - Coffee and tea will be served in 

Pavilhao 2 during coffee breaks in the conference 

programme. 

Concierge Desk - A concierge service has been set 

up at each of the three Summit hotels and in the 

entrance foyer of the Lisboa Conference Centre. This 

service is with the compliments of AIG Travel Guard 

International. 

Conference Programme - A detailed description 

of the Conference Programme is available in this 

catalogue on pages 4-11. 

Dinner - Details of the Welcome and Gala dinners 

are listed alphabetically below. You will find more 

details on pages 12-13. 

Dress Code - The dress code for the Summit is 

‘Business Attire’. The dress code for the Welcome and 

Gala Dinner is ‘Cocktail Attire’. 

Farewell Lunch - Will be held at the Lisboa 

Conference Centre on Saturday 12 May at 13:30. 

Dress is ‘Business Attire’. 

First Aid - Should you need First Aid during the 

Summit hours, please visit the First Aid Station 

situated in Pavilhao 1. 

Format - The Summit revolves around a series 

of highly interactive discussions set in The Round. 

Rather than speakers, ‘lead contributors’ stimulate 

debate among all conference participants. 

Gala Dinner - The Gala Dinner will be held at the 

Jerónimo’s Monastery, Praça do Império on Friday 11 

May at 20:00. Dress is ‘Cocktail Attire’. The Tourism 

for Tomorrow Awards winners’ ceremony will be 

held during the Gala Dinner. 

Hotels - The three Summit hotels are the Dom Pedro 

Hotel, the Pestana Palace and the Tivoli Lisboa. 

Lunch - Lunch will be served at the Lisboa Conference 

Centre on Friday 11 May and Saturday 12 May. 

Media Centre - The Media Centre is situated in 

Auditorio V. 

Mobile Phones - As a courtesy, please switch your 

mobile to silent or vibrate mode. 

Partners’ Programme - The partners’ programme is 

outlined on pages 17-19. 

Questions - All participants have the opportunity 

to ask questions during the debate sessions. Should 

you have a question, please raise your hand and a 

microphone will be brought to you once the 

moderator has acknowledged you. 

Registration - Registration desks are situated in the 

entrance foyer of the Lisboa Conference Centre. Please 

ensure you register before 08:00 on Friday 11 May. 

Tourism for Tomorrow Awards - The Tourism 

for Tomorrow Awards recognize best practice in 

Travel & Tourism across the world. These Awards 

will be presented to the four category winners at 

the Gala Dinner at the Global Travel & Tourism 

Summit in Lisbon. For more information, please visit 

www.TourismForTomorrow.com 

Transfers - Transfers will be arranged between the 

three Summit hotels, the Summit venue and the 

dinners. ‘Shuttle Service’ signs will be outside each 

hotel and venue. 

Welcome Dinner - The Welcome Dinner will 

be held at the Convento do Beato, Av Infante 

D Henrique 155 at 20:00 on Thursday 10 May. Dress 

is ‘Cocktail Attire’. 



Sponsored by: 

The Round 

WTTC HAS DEVELOPED A SIGNATURE FORMAT OVER THE PAST 4 YEARS WHICH HAS BECOME 

INTEGRAL TO THE DYNAMISM OF DEBATE ACHIEVED AT THE SUMMIT. 

T h e Round 

“We at AIG are pleased to partner with the World Travel & Tourism Council 

in the creation of an environment and presentation of a forum that brings 

together industry leaders and puts at center those issues most relevant to the 

travel industry. The circular format, free of barriers, serves well to foster open 

dialogue, encourage healthy debate and allow for more effective interaction.” 

Jeffrey C Rutledge, President, AIG Travel, Inc 

The Round is designed to facilitate meaningful dialogue and inclusion of all participants. 

The lead contributors are positioned in the inner circle and provide the initial stimulus to debate amongst all 

participants at the beginning of each Summit session. 

Renowned journalists and TV anchors moderate the interactive sessions ensuring that the audience’s full 

involvement leads to the broadest cross-fertilisation of views and ideas and lively debate. 

 



Summit Programme 

11-12 May 2007 

Lisboa Congress Centre 

T h e Pro g r a m m e 

Friday 11 May 

09h00 - 10h30 

Breaking Barriers - Managing Growth 

Opening Ceremony 

Speakers include: 

The Honourable José Sócrates 

Prime Minister of Portugal 

The Honourable Manuel Pinho 

Minister of Economy and Innovation, Portugal 

Geoffrey J W Kent 

Chairman, World Travel & Tourism Council 

Chairman & CEO Abercrombie & Kent 

Manuel Fernando Espírito Santo 

Chairman, Espírito Santo Tourism 

Zhifa Wang 

Vice Chairman, China National Tourism Administration 

Jean-Claude Baumgarten 

President, World Travel & Tourism Council 

(Master of Ceremonies of the Summit) 

 



annual growth in Travel & Tourism 

4.2% 

Friday 11 May 

Igniting Markets of Growth 

In recent years, CEOs have been judged by their success in rationalisation, streamlining and cutting unnecessary 

costs. Now, such conventional approaches to leadership face a new challenge – unprecedented growth. Today, 

CEOs must find ways to project their ‘lean teams’ and compact companies into a future of rising global 

demand, faster change, and new questions. How do CEOs respond to the opportunities Is there new scope 

not only for new profits, but also for new priorities and responsibilities, balancing business needs with cultural, 

social and environmental factors What visions and strategies drive the leaders of dynamic companies and 

industries And what can we learn from them 

11h00 - 11h30 

Straight to the Point 


Moderator: 

Speaker: 

Dr Alex Christou, Managing Partner, Travel, Accenture 

Nicholas C Walsh, Executive Vice President, Foreign General Insurance, AIG and 

President & Chief Executive Officer, American International Underwriters, AIG 

11h30 - 13h00 

Leaders’ Debate 

Moderator: 

Leaders: 

Christopher Rodrigues CBE, Chairman, VisitBritain 

Robert Darbelnet, President & CEO, AAA 

Armin Meier, Group Chief Executive Officer, Kuoni Travel Holding Ltd 

Jeff Clarke, CEO & President, Travelport Inc 

Sarmad Zok, Chief Executive Officer, Kingdom Hotel Investments 

Maurice Flanagan CBE, Executive Vice Chairman, Emirates Airline & Group 

Stephen P Holmes, President, Chairman & CEO, Wyndham Worldwide Corp 

 



2.6% 

growth in government expenditure 

Friday 11 May 

The Growth Agenda 


Infrastructure in most of the world’s major Travel & Tourism economies is facing serious capacity 

challenges and functional constraints. It is simply incapable of coping with accelerating global demand. 

The development of airports or roads is also often delayed by misguided priorities, red-tape, or influential 

interest groups. Even though the growth clock is ticking, some governments are still indecisive when it 

comes to providing the hardware (infrastructure) or the software (regulatory framework) to promote social 

progress and economic prosperity. 

How are governments responding to the opportunities presented by Travel & Tourism growth Do nations 

establish long-term goals, and are they the right ones How are they addressing barriers to growth, balancing 

security and passenger flow, investment and infrastructure, as well as human capital Do communications, 

diplomacy and partnership feature on their agendas 

14h30 - 15h00 


Speaker: 

Yumei Xiong, Deputy Chairperson, Beijing Tourism Administration 

15h00 - 16h30 


Moderator: 

Leaders: 

Nik Gowing, Main Presenter, BBC World 

The Honourable: 

Nahas Angula, Prime Minister, Republic of Namibia 

Manuel Pinho, Minister of Economy & Innovation, Portugal 

Praful Patel, Minister of Civil Aviation, India 

Fanny Palli-Petralia, Minister of Tourism, The Hellenic Republic 

Osama Dabbas, Minister of Tourism & Antiquities, The Hashemite Kingdom of Jordan 

Predrag Nenezić, Minister of Tourism, Montenegro 

Marta Suplicy, Minister of Tourism, Brazil 

Mitch Landrieu, Lieutenant Governor of Louisiana, USA 

 



Friday 11 May 

Changing Gears 

The exceptional pace of change is obliging management to develop new skills. Opportunities and risks in 

today’s open business environment require new approaches to strategy and to implementation. Rapid growth, 

new markets, and ever-changing consumer trends all impose unprecedented challenges. To meet these demands, 

novel solutions and techniques are needed, to financing, human capital, technologies and marketing. 

Can supply keep pace Are businesses innovating, planning and delivering successful services and products 

What can we learn from the industry’s most successful brands 

17h00 - 18h30 



Moderator: 

Peter Greenberg, Travel Editor, NBC Today Show & America Online 

Leaders: 

Dara Khosrowshahi, President & CEO, Expedia Inc. 

Andrew Cosslett, Chief Executive Officer, InterContinental Hotels Group plc 

Arthur de Haast, Global CEO, Jones Lang LaSalle Hotels 

Douglas A Blackmon, Airline & Transportation Editor/ Atlanta Bureau Chief, 

The Wall Street Journal 

 



Saturday 12 May 

Special Breakfast - 

Leading Innovation, Technology 

& Change 


The balance of power in commerce has shifted dramatically in recent times among producers, distributors 

and consumers. While technology – particularly web technology – has enabled businesses to understand their 

customers better than ever, it has also empowered consumers as never before. Who’s really in control of your 

business Do you lead the consumer or follow the consumer Technology has forever altered the balance 

between innovation and customer preference – how is that playing out in the travel industry 

07h45 - 08h45 


Leaders: 

Alex Kyriakidis, Managing Partner, Global Travel, Tourism and Leisure, Deloitte 

Eric Anderson, President & CEO, Space Adventures 

Arnie Weissmann, Editor in Chief, Travel Weekly USA 

 



Jobs Worldwide 

234 million 


Do we really 

deliver on our promises 

Our industry generates employment, creates economic prosperity and can even help cement international 

understanding and peace. Beyond the volume of jobs, number of travellers and destinations, it is time for a 

critical examination of the nature of our industry’s real impact on individuals, communities and nations. 

Is it really possible for the industry to bring useful change to people’s lives, to their communities, and to 

global society Can Travel & Tourism help regions affected by poverty and conflict to prosper and can Travel 

& Tourism play its role as a World Citizen Can we identify where this has been achieved - or is the industry 

stronger on rhetoric than reality 


08h45 - 09h00 


Speaker: 

Jorge Sampaio, United Nations Special Envoy for Stop TB, United Nations 

09h00 - 10h30 


Moderator: 

Nik Gowing, Main Presenter, BBC World 

Leaders: 

Ed Fuller, President & Managing Director, International Lodging, Marriott 

International, Inc 

Jabu Mabuza, CEO, Tsogo Sun Group 

Charles Petruccelli, President, Global Travel Services, American Express Company 

Tim Zagat, Co-Founder, Co-Chair & CEO, Zagat Survey 

Gerald Lawless, Executive Chairman, Jumeirah Group 

 



10.3% 

of global GDP 


A Re-Think on the Brink 

The risk of an energy crisis is forcing a re-think on consumption levels, efficiency, and alternatives. Know-how is 

being developed and already Travel & Tourism leaders are working on making a real difference, not only on the 

carbon footprint of their activities, but also the overall impact of Travel & Tourism on our natural environment. 


Rather than demonising any industry or activity, the task now for individuals, corporations, communities and 

governments, is to cut through misconceptions and to work on realizing practical solutions for a sustainable 

future. What will be the impact of climate change and global warming on our industry, both directly and as a 

result of the surge of public pressure Are realistic solutions at hand Can our industry take a leadership role 

11h00 - 11h30 


Dr John Francis, Planetwalker, in conversation with 

Zeinab Badawi, The World Presenter, BBC World 

11h30 - 13h00 

Moderator: 

Leaders: 


Chris Luebkeman, Director for Global Foresight & Innovation, Arup Group 

Andrew Taylor, Chairman & CEO, Enterprise Rent-A-Car 

Sir Stelios Haji-Ioannou, Founder & Chairman, easyGroup 

Sonu Shivdasani, Chairman & CEO, Six Senses Resorts & Spas 

Tom Arnold, Chief Environmental Officer, TerraPass 

Alex E Khajavi, CEO and Chairman of the Board, NatureAir Group, Naturegate 

Rory Spowers, Co-Founder, Web of Hope 

13h00 - 13h30 

Special Address: 

Closing Ceremony 

by his Excellency, the President of the Republic of Portugal, Aníbal Cavaco Silva 

10 



4.6% 

capital investment 

growth 


Farewell Lunch - 

The Landscape of Travel & Tourism 

13h30 - 15h00 

The Travel & Tourism industry’s impact on urban and natural environments is 

significant. While so much emphasis is placed on protecting historical assets and 

monumental heritage, are the same principles applied to design and architecture 

of today How does this translate to resorts, cities and a world for the future 

How can the industry adapt the design and architecture of airports, resorts and 

all other physical assets to benefit from and contribute to the natural and cultural 

assets that the industry’s livelihood depends on 

Farewell Lunch 


Speaker: 

Alex Steffen, Co-Founder and Executive Editor, Worldchanging.com 

Award Presentation: 

Geoffrey Kent, Chairman, World Travel & Tourism Council and Chairman 

and CEO, Abercrombie & Kent, presents the World Travel & Tourism Award, 

honouring: 

André Jordan, Chairman, André Jordan Group 

11 



Social 

Programme 

“One of the largest, 

richest and most 

majestic convents 

ever seen in the 

whole of Lisbon.” 

T h e Social Pro g r a m m e 

Welcome Dinner 

DATE: Thursday, May 10, 2007 

TIME: 20:00 - 22:00 

VENUE: Convento do Beato 

ADDRESS: Av Infante D Henrique 155, 1990-712 Lisbon 

DRESS: Cocktail Attire 

The Convent has been described by those who saw it at the peak of its glory 

as one of the largest, richest and most majestic convents in Lisbon. It was built 

in the 15th century on the site of a small chapel initially devoted to São Bento. 

The building was commenced under the reign of Queen D Isabel, wife of King 

D Afonso V, prior to her death in 1455. It was completed more than a century 

later by Canon António da Conceição. He carried out the project with the sum 

of only 7 tostões (pennies) which was considered to be a miraculous achievement. 

Following his death in 1602, Canon António was immediately made a saint 

known as Beato António, from whom this magnificent project has taken its name, 

Convento do Beato. 

12 



Social 


“The most 

impressive symbol 

of Portugal’s 

power and wealth 

during the Age of 

Discovery.” 

Gala Dinner 

DATE: Friday, May 11, 2007 

TIME: 20:00 - 22:00 

VENUE: Jerónimo’s Monastery 

ADDRESS: Praça do Império, 1400-206 Lisbon 

DRESS: Cocktail Attire 


The Jerónimo’s Monastery is the most impressive symbol of Portugal’s power and 

wealth during the Age of Discovery. It was built in 1502 by King Manuel I on the 

site of a hermitage founded by Prince Henry the Navigator, where Vasco da Gama 

and his crew spent their last night in Portugal in prayer before leaving for India. 

It was built to commemorate Vasco da Gama’s voyage and to give thanks to 

the Virgin Mary for its success. Vasco da Gama’s tomb was placed inside by the 

entrance, as was the tomb of poet Luis de Camões, author of the epic ‘The Lusiads’ 

in which he glorifies the triumphs of da Gama and his compatriots. Other great 

figures in Portuguese history are also entombed here, such as King Manuel and 

King Sebastião, and poets Fernando Pessoa and Alexandre Herculano. 

13 



The World Travel & Tourism Council is delighted 

to present the finalists of the 2007 Tourism for 

Tomorrow Awards. An international committee 

of experts selected the 12 finalists from over 

130 applications from more than 40 countries 

representing Travel & Tourism on all seven 

continents. The finalists showcase best practice 

in responsible tourism development greatly 

contributing to providing sustainable livelihoods 

whilst operating successful businesses. 


Finalists 

Rewarding Best Practice in Travel & Tourism throughout the World 

DESTINATION 

AWARD 

CONSERVATION 

AWARD 

INVESTOR IN 

PEOPLE AWARD 

GLOBAL TOURISM 

BUSINESS AWARD 

The Great Barrier Reef, 

Australia 

www.gbrmpa.gov.au 

The Greenbox, Ireland 

www.greenbox.ie 

The State of Vermont, USA 

www.VermontVacation.com 

Aqua-Trek, Fiji and USA 

www.aquatrek.com 

Aspen Skiing Company, USA 

www.aspensnowmass.com 

Caiman Ecological Refuge, 

Brazil 

www.caiman.com.br 

10 Knots Development Corporation / 

El Nido Resorts, Philippines 

www.elnidoresorts.com 

Nihiwatu Resort, Indonesia 

www.nihiwatu.com 

Sunderbans Jungle Camp, India 

www.helptourism.com 

Lindblad Expeditions, 

USA and Global 

www.expeditions.com 

Six Senses Resorts & Spas, 

Thailand and Global 

www.sixsenses.com 

Wilderness Safaris, South Africa 

www.wilderness-safaris.com 

Winners will receive their prestigious Award during a special ceremony at the Gala Dinner 

of the 7th Global Travel & Tourism Summit on 11 May, 2007 in Lisbon. 

www.TourismforTomorrow.com 

14 



Social 


“The friendly, family 

atmosphere makes 

this club one of the 

most highly regarded 

in Portuguese golf, 

its diversified course 

offering excellent views 

over the surrounding 

countryside.” 

Golf Tournament 

DATE: Saturday, May 12, 2007 

TIME: 15:00 - 19:30 

VENUE: Quinta do Peru Golf Course 


With the Arrábida mountains as its backdrop, the Quinta do Peru golf course offers 

amateurs a pleasant game, whilst also presenting a challenge for professionals. It was 

voted amongst the top 10 courses in Portugal in the biennial poll organised by the 

European Golf magazine. With its many trees and wild flowers, the course provides 

a varied start, for the first three holes consist of a par 5, a 386-metre par 4 and a 

186-metre par 3. Amongst the first nine holes, attention is drawn to the short 

eighth hole, with a lake in front of its green. 

The next nine holes are even more difficult. Number 12 is a par 4 which, although 

not very long, has a lake running beside the fairway and down to the green. Then 

comes what is probably the most difficult test on the course: hole 16, a 200-metre 

par 3, where one needs to play over a lake to reach the green. 

The course’s recognised quality has led to its hosting several events from the 

European Challenge Tour. 

15 



Social 


“The first 

Portuguese 

wine company, 

established in 

1834.” 


Wine Tour 

DATE: Saturday, May 12, 2007 

TIME: 15:00 - 19:30 

This afternoon tour includes a visit to the JM Fonseca Wine Cellars, the first 

Portuguese wine company, established in 1834, with extensive estates south of 

Lisbon. There will be tastings of red, white and Moscatel wine, served with Azeitão 

cheese and pastries in the 19th century palace gardens. In addition, there will be a 

panoramic tour of the dramatic Arrábida mountains. 

16 



WTTC IS 

INNOVATION 

& LEADERSHIP 

Each year the World Travel & Tourism Council, together 

with its research partner Oxford Economics, produces 

comprehensive reports that quantify and forecast the 

economic impact of Travel & Tourism for 176 economies 

and the world. 

To download one page summaries, the full reports or spreadsheets visit www.wttc.travel 

Special Country Reports for select economies are also 

available online. In addition to an economic analysis/forecast 

of Travel & Tourism, these reports also set out WTTC’s 

policy recommendations that will help countries realize the 

potential benefits of Travel & Tourism, ensuring longer-term 

sustainable development and spreading the benefits across all 

levels of the economy and society. 

www.wttc.travel 

20 



New for 2007 

Online Debates... 

on key issues facing the 

Travel & Tourism industry 

Live Now! 

THE INTERACTIVE WEB CHANNEL, A NEW FACILITY ADDED TO THE SUMMIT 

WEBSITE THIS YEAR, WILL ACT AS AN EDITOR-MANAGED WEBLOG IN PREPARATION 

FOR AND DEVELOPMENT OF SUMMIT DISCUSSION TOPICS. 

www.globaltraveltourism.com/webchannel 

A new information exchange platform has been added 

to the Summit website this year, bringing with it a highly 

interactive way of presenting and gathering ideas, facts 

and data surrounding this year’s Summit programme. 

The Interactive Web Channel acts as an editor-managed 

weblog with the aim of preparing the ground for debate 

in the run up to the Summit panel sessions. The Channel 

is divided into thematic areas focusing on the key issues 

relevant to each individual session of the programme. 

The platform is initiated with quotes from lead 

contributors for the given session, as a catalyst and seed 

for discussion. The Channel is open to contributions 

from anyone and comments will be made live on the 

website via the Web Channel Editor. 

T h e Pro g r a m m e - Interac t i v e W e b Channel 

We plan to make our time in Lisbon even more 

productive than in past summits. The Web Channel 

will bring into The Round provocative and stimulating 

thoughts put forward, via the Web Channel, by a 

widespread international network of contributors. 

21 



The Leaders of 

Government 

Mr Nahas Angula is the third Prime Minister of the Republic of Namibia 

since independence in March 1990, however he is the first Prime Minister under 

the country’s new leadership of President Hifikepunye Pohamba who took over 

from the founding President, Dr Sam Nujoma on 21st March 2005. Prior to being 

appointed Prime Minister, Mr Angula was the Minister of Higher Education, 

Training and Employment Creation which was formerly known as the Ministry of 

Higher Education, Vocational Training, Science and Technology. 

The Honourable 

Nahas Angula 

Prime Minister, 

Republic of Namibia 

He was a Member of the Constituent Assembly that drafted the country’s Constitution, 

which is today perceived as one of the best Constitutions across the globe. 

Born on August 22, 1943, Mr Angula holds MA and MED degrees from Columbia 

University in New York and a Bachelor of Education Degree from the University of 

Zambia. Mr Angula was a winner of the Baxter Award for Best Student in the field 

of Education from the University of Zambia in 1972. The College of Prospectors of 

Britain awarded Mr Angula an honorary degree in 1996. 

T h e Leaders of Gov e r n m e n t 


Osama Dabbas 

Minister of Tourism 

& Antiquities, 

The Hashemite 

Kingdom of Jordan 

His Excellency Mr Osama Dabbas was appointed the Minister of Tourism & 

Antiquities on 22 November 2006. 

Mr Osama Dabbas started his professional life as a Managing Director in Taybet 

Zaman, Petra then becoming General Manager in Crown Plaza, Petra. He occupied 

the same position in Amman and he was the first Managing Director of the 

InterContinental Hotel in Aqaba after its inauguration in 2005. 

Osama was an active member of the Board of Directors of the Jordan Hotel 

Association and Jordan Tourism Board and with his new position as Minister of 

Tourism he has also become Chairman of the Jordan Tourism Board. In addition, 

Osama is the Deputy of the Royal Commission for the Baptism Site and he heads 

the Board of Directors of the Baptism Site and the Board of Trustees of Jordan 

Applied University of Hospitality & Tourism Education and the higher Steering 

Committee of the Tourism Sector Development Project. 

His working experience is varied; he was a member of the Board of Directors for Saraya 

Aqaba, a member of the Board of Directors for Zara Investment Company, a member of 

the Superior Council for Youth and a member of the Superior Council for Tourism. 

Mitch Landrieu 

Lieutenant Governor 

of Louisiana, USA 

Mitch Landrieu was inaugurated the 56th Lieutenant Governor of Louisiana 

in January of 2004. When Landrieu took office, his concept was simple - build a 

streamlined and efficient organization that eliminated bureaucracy, created better 

opportunities, focused on results and was accountable to citizens. 

As Lt Governor, Landrieu is responsible for rebuilding tourism, the state’s second 

largest industry. Immediately after hurricanes Katrina and Rita ravaged southeast 

and southwest Louisiana, Landrieu brought together industry leaders and national 

experts to develop a strategic plan, Louisiana Rebirth: Restoring the Soul of America. As 

a result of this initiative, the tourism industry is speaking with one voice and hitting 

the marks established in the strategic plan. 

After just one year in office, Landrieu increased the state’s advertising budget by 

almost 20% by implementing cost-savings and streamlining operations. 

22 




Government 

As part of his creative and entrepreneurial style of governing, Landrieu launched 

the Cultural Economy Initiative. This initiative is designed to create jobs through 

Louisiana’s unique culture - its food, music, arts, film and architecture. Louisiana’s 

cultural economy employs over 140,000 people. As Lt Governor, Landrieu set 

forth objectives and action plans for the economic growth of Louisiana’s cultural 

industries. 

Landrieu attended Catholic University in Washington, DC, where he majored in 

political science and theatre. He earned his law degree from Loyola University Law 

School in New Orleans. 

Predrag Nenezić was born in Cetinje, Montenegro in 1970. After spending his 

early childhood on the Montenegrin coast, he moved with his parents to Frankfurt, 

Germany. 


Predrag Nenezić 

Minister of Tourism 

and Environment, 

Montenegro 


Fanny 

Palli-Petralia 

Minister of Tourism, 

The Hellenic 

Republic 

Back in Montenegro, at the age of 17 he started working in Tourism as a tourist 

guide. He received a degree in economy from the University of Montenegro in 

1994. He gained specialist knowledge and skills in Corporate Finance, Marketing 

and Tourism in the UK, Germany and USA. 

In 1995, Nenezić joined the Government Agency for Economic Restructuring, then the 

Government Development Fund working on privatisation matters. He was in charge of 

international economic relations in the Prime Minister’s Office from 1999 to 2001, and 

for the past 6 years has been the Minister of Tourism, and now also the Environment. 

Nenezić was elected MP to the national Parliament twice and was a member of the 

executive boards of Montenegro Airlines and Marine Zone Management. 

Minister Nenezić is single; he is an avid windsurfer, water-skier and snowboarder. 

He is a globetrotter and speaks fluent English and German. 

Fanny Palli-Petralia was born in Athens. She graduated from Athens University 

of Law and practiced law before the Supreme Court. 

Since 1985 Mrs Fanny Palli-Petralia has been continuously elected as Member of 

Parliament representing the Second District of Athens and has held various posts in 

the New Democracy Party and in Government. From April 1990 to August 1991 she 

served as the Deputy Minister of Culture for matters of Sport and Youth and from 

December 1992 to October 1993 she served as Deputy Minister of Health, Social 

Welfare and Social Security. She was Alternate Minister of Culture between March 2004 

and February 2006 and responsible for the organization of the Athens 2004 Olympic 

Games. On February 15, 2006 Mrs Fanny Palli-Petralia was appointed Minister 

of Tourism. 

Mrs Fanny Palli-Petralia was awarded the ‘Olympic Order’ by the International 

Olympic Committee and the ‘Honorary Gold Medal of the City of Athens’ in 2005 

for her outstanding engagement in the Hellenic Olympic Committee. 

She has extensively and significantly supported the women’s movement. She was 

elected President of the International Democratic Union of Women in 2002 and has 

published various articles and books on cultural and gender issues. 

Mrs Fanny Palli-Petralia is currently living in Athens. She is married and has 

four children. 


23 




Government 

Shri Praful Patel, Member of Parliament (Rajya Sabha) was born on the 17th 

of February, 1957 in Kolkata. In 1991, at the age of 34, Shri Praful Patel became 

a member of the Tenth Lok Sabha. Shri Praful Patel was elected three consecutive 

times to the Lok Sabha. In March, 2006, Shri Praful Patel was re-elected to the 

Rajya Sabha for the second time. 



Praful Patel 

Minister of 

Civil Aviation, 

India 


Manuel Pinho 

Minister of Economy 

& Innovation, 

Portugal 

Son of Late Shri Manoharbhai Patel and Late Smt. Shantaben Patel, Shri Patel 

graduated in Commerce prior to joining the family business with diverse interests 

in Bidis, Tobacco, Pharmaceuticals, Finance, Real Estate, Packaging etc, eventually 

heading the group known as the “Ceejay Group”. 

Shri Praful Patel inherited his passion for politics and social service from his 

father who was a senior leader of the Congress in Maharashtra, as well as a great 

philanthropist. The Patel family runs the ‘Gondia Education Society’ in the Gondia 

district of Maharashtra. The Society imparts education to 80,000 students in all 

disciplines paving the way for youngsters to become self-reliant. 

Shri Praful Patel’s induction into the Union Cabinet in May, 2004 as Minister of 

State for Civil Aviation with Independent Charge, is a high point in his political 

career of over two decades. 

Manuel Pinho obtained a degree in Economics from the Superior Economics 

& Management Institute of Lisbon Technical University in 1976 and went on to 

gain a PhD in Economics from the University of Paris X in 1983. 

Manuel Pinho was Professor at the Portuguese Catholic University and at the 

Superior Economics Institute between 1982 and 1984. 

Between 1984 and 1987, Manuel Pinho was an economist at the International 

Monetary Fund (IMF) in Washington DC. 

Manuel Pinho has held a variety of senior positions in banking and finance 

companies and institutions since the beginning of his career, such as President of the 

Supervisory Commission, Caixa Geral de Depósitos, Board Member of European 

Investment Bank and President of the Public Credit Board. He was a member of 

the Social and Economical Council, President of Espírito Santo Research, Board 

Member of ESAF SGPS, BES Finance and BES Overseas, Vice President of BES 

Investment, and later Board Member of Espírito Santo Bank. 

Manuel Pinho became Minister of Economy and Innovation of the XVIII Constitutional 

Government of Portugal on 3 December 2005 and has held the portfolio ever since. 

24 

Jorge Sampaio 

United Nations Special 

Envoy for Stop TB, 

United Nations 

In 1961 Jorge Sampaio graduated in Law at Lisbon University. During the 

country’s dictatorship he took up a legal career and became a Law Association board 

member, playing an important role in the defense of political prisoners. 

In 1969 he was elected to the ‘National Assembly’ as a member of CDE [Electoral 

Democratic Commission], opposing the dictatorship in force. 

In 1974, following the 25 April revolution, he became one of the driving forces 

behind the creation of the MES, a socialist left-wing movement, which he later 

abandoned due to ideological differences. 

In March 1975 he was appointed Deputy Minister for External Co-operation in 

the IV Provisional Government. In 1979 he was elected to Parliament and became 

a member of the National Secretariat of the Socialist Party. 




Government 

From 1979 to 1984 he was a member of the European Human Rights Commission 

of the Council of Europe. 

In 1989, he was elected Mayor of Lisbon and re-elected in 1993. 

In 1995, Jorge Sampaio stood for President of Portugal and was elected on the first 

ballot and sworn in as President in March 1996. In 2001 he was re-elected for a 

second term which ended in March 2006. 

During the last decade, President Sampaio gave his contribution to several issues, 

related to European affairs and to almost all the challenges currently facing the 

international community, ie pandemics like HIV-AIDS, Drugs, Children, Human 

Rights, East Timor, etc. 

In May 2006, he was appointed by the United Nations’ Secretary-General as his first 

Special Envoy to Stop TB. 


José Sócrates 

Prime Minister, 

Portugal 

José Sócrates Carvalho Pinto de Sousa became Prime Minister of Portugal on 

March 12, 2005. He has been Secretary General of the Portuguese Socialist Party 

since September 2004. 

Before his current tenure, he held Government offices as Secretary of State to the 

Minister of Environment in 1995-1997, as Deputy Minister to the Prime Minister 

in 1997-1999 and as Minister of Environment and Territorial Planning in 1999- 

2002. He also served as the Socialist Party’s Spokesman for environmental issues 

in 1991-2002 and as a member of the Party’s Political Committee and National 

Secretariat in 1991-2004. He was elected to the Portuguese Parliament in 1987, 

and was a Member of Parliament in 1987-1995 and 2002-2005, where he held 

positions as Vice-President of the Socialist Parliamentary Group and member of the 

Parliament’s Defence Committee and Standing Committee. 

Born in Vilar de Maçada on September 6, 1957, he holds a degree in Civil Engineering 

and post-Graduate diplomas in Sanitary Engineering and Business Administration. 



Marta Suplicy 

Minister of Tourism, 

Brazil 

Minister Marta Suplicy has held the position of Minister of Tourism since 

March 2007. Marta Suplicy is a member of the government of President Luiz Inacio 

Lula da Silva, in his second term. From 2001 to 2004, she was the mayor of the 

city of Sao Paulo. In 2004 she also presided over the international entity named 

United Cities and Local Governments (UCLG) – the fusion of three of the main 

world entities of mayors: World Federation of United Cities (WFUC), International 

Union of Local Authorities (IULA), and Metropolis (a network formed by cities 

with more than one million inhabitants). Affiliated to the Workers’ Party (PT), the 

President’s own party, Marta Suplicy was a Federal Representative from 1995 to 

1998. During her term, she was twice chosen (1996 and 1997) as one of the 

most active congress people in National Congress by the DIAP – Inter-Union 

Department of Parliamentary Advising Services. 

Psychologist and psychoanalyst. Marta Suplicy majored in psychology in Sao 

Paulo at PUC and she has a Masters in Clinical Psychology from Michigan State 

University and pursued her Graduate Studies at Stanford University. She is a member 

of the Brazilian Society of Psychoanalysis and a Member of the International 

Psychoanalytical Association (IPA). 

25 




Government 

Bernardo Trindade was born in Lisbon, on May 4th 1970. Married, he is the 

father of three children and lives in Funchal, capital of Madeira Island. 

He graduated in Management at the Instituto Superior de Gestão, and has a postgraduate 

degree in Administration, Marketing, Finance and Taxation from the 

Universidade Católica. 


Bernardo 

Trindade 

Secretary of State 

for Tourism, 

Portugal 

Bernardo Trindade is a member of the Board of Banco Espírito Santo (BES), Deputy 

of the Partido Socialista of the Regional Legislative Assembly of Madeira since 2000 

and Parliament Leader of the Partido Socialista of the Regional Legislative Assembly 

since 2003. 

On March 14th 2005 Bernardo Trindade was appointed to the position of Secretary 

of State for Tourism of Portugal. Since then he has improved modernization and 

started the reform of the national tourism administration, contributed for the 

establishment of some of the most important tourism investments in Portugal and 

launched the National Strategic Plan for Portuguese Tourism (2006-2015). 


Zhifa Wang 

Vice Chairman, 

China National 

Tourism 

Administration 

Yumei Xiong 

Deputy Chairperson, 

Beijing Tourism 

Administration 

Mr Zhifa Wang was born in the city of Harbin in the Heilongjiang Province of 

China in August, 1953. He graduated from Liaoning University in 1986 and served 

in the People’s Liberation Army (PLA) from 1992 to 2001. From 2001 to 2004, 

Mr Wang was the President of the University of PLA Munitions, his army rank 

was Major General. Mr Wang has been the Vice Chairman of the China National 

Tourism Administration since 2005. 

Madame Yumei Xiong has been Deputy Chairperson of the Beijing Tourism 

Administration since 1998, in charge of various facets of the organisation including 

the education and development of talent in travel and tourism; management of 

hotels, travel agencies and tourism sites; and development of the countryside travel 

and tourism market. 

In the run-up to the 2008 Beijing Olympics, Madame Xiong is responsible for 

Olympics-related Tourism, with focuses on accommodation for the Olympics’ 

audience, the reception of visitors to the Olympic Village, and issues including the 

environment; training personnel; and promoting quality of management and services 

offered by the travel and tourism industry. 

Madame Xiong has organised various events including the Beijing Tourism Culture 

Festival, and international tourism forums for general managers of both hotels and 

tourism sites. 

26 




Industry 

Eric Anderson 

President and CEO, 

Space Adventures, Ltd 

Eric Anderson co-founded Space Adventures, Ltd in 1998 with several leading 

visionaries from the aerospace, adventure travel and entertainment industries. Since 

founding, and having served as president and CEO of Space Adventures, Mr Anderson 

has sold more than $120 million (USD) in spaceflights, including those taken by the 

first and only four commercial passengers to have flown to space: Dennis Tito, Mark 

Shuttleworth, Greg Olsen, and Anousheh Ansari. The fifth space tourist, Charles 

Simonyi, PhD, creator of Microsoft Word and Excel, is scheduled to launch to the 

International Space Station (ISS) in April. He has developed and financed over $500 

million (USD) in new projects for Space Adventures, including two global spaceports and 

the first private voyage around the moon, set to launch in 2011. Under Mr Anderson’s 

direction, Space Adventures remains the leader of the space tourism industry through 

the continuous launches of commercial passengers to the ISS, the recent offering of a 

circumlunar mission and through future suborbital spaceflights. 

Tom Arnold 

Chief Environmental 

Officer, 

TerraPass 

Zeinab Badawi 

‘The World’ Presenter, 

BBC World 

Tom Arnold is currently Chief Environmental Officer of TerraPass. Tom is a 

2005 Honors MBA graduate of the Wharton School. At Wharton, he was co-chair 

of the Wharton Technology Conference and a VP in the Wharton Technology Club 

and Wharton Outdoor Club. He also participated in the first Wharton Leadership 

Venture to Antarctica where he learned first hand the impact of global warming on 

higher latitude ecosystems. Tom is a recovering technologist. Prior to Wharton, Tom 

held Senior Manager positions at Redback Networks and spent two years on strategic 

technology issues at Mercer Management Consulting. In addition to his professional 

pursuits, Tom is also active in the community, most recently as a business advisor for 

Pacific Community Ventures, a non-profit organization offering capital and services 

to low-income businesses in California. Tom is also an avid outdoorsman, athlete, and 

cyclist. Notable accomplishments include a solo walk across Spain (800km) and a 

10:32 double century. Tom holds an AB in Economics from Dartmouth College. 

Zeinab Badawi is the presenter of The World on the commercially funded 

international news and information channel BBC World, and on BBC FOUR in the 

UK. It’s the first daily news bulletin devoted principally to international news which is 

shown in the UK, and is broadcast daily from Monday to Friday at 2000 GMT. 

The half-hour programme draws on the BBC’s newsgathering operation - the largest in 

the world with more bureaux and specialist correspondents than any other broadcaster. 

Zeinab is also known as the former presenter of the British Channel 4 News, which 

she co-presented with Jon Snow for nearly a decade between 1989 and 1998, 

anchoring the show in his absence. 

Having been in broadcasting for nearly twenty years, Zeinab has worked on an 

extensive and impressive range of programmes. She is deeply familiar with domestic 

stories - she worked at BBC Parliament on live political programmes for five years 

- and feels just as natural presenting in the studio as she does reporting live from the 

party conferences with no autocue. 

Zeinab has also worked in radio, regularly presenting The World Tonight on BBC 

Radio 4 and Newshour on BBC World Service radio. An Oxford graduate in politics 

and economics, with a post-graduate degree on the Middle East from London 

University, Zeinab understands the issues behind the headlines and has great 

authority in front of the camera. 

T h e Leaders of Industry 

27 




Industry 


Jean Claude 

Baumgarten 

President, 

World Travel & 

Tourism Council 

Douglas A 

Blackmon 

Airline and 

Transportation Editor/ 

Atlanta Bureau Chief, 

The Wall Street 

Journal 

Born in Strasbourg in May 1942, Jean-Claude Baumgarten graduated from 

the French business school, Ecole des Hautes Etudes Commerciales. 

He joined Air France in 1970 and was appointed Regional Manager for West Japan 

in 1974. He later became Regional Manager for Thailand and Burma, as well as 

Singapore, Malaysia and Indonesia and then General Manager for Japan in 1982. He 

was also Chairman of the French Chamber of Commerce and Industry. 

In September 1986, Jean-Claude became Vice President and General Manager for 

the United States. In June 1990 he was appointed Vice President for the Americas 

and Asia. 

In November 1993 Jean-Claude was promoted to Executive Vice President of 

Commercial Operations and Member of the Executive and Strategic Committee. In 

February 1996 he became Executive Vice President of Corporate, International & 

Industrial Affairs. From December 1997 until July 1998, prior to leaving Air France, 

Jean-Claude held the position of advisor to the Chairman. 

In October 1999 he was appointed President of the World Travel & Tourism 

Council. 

Jean-Claude Baumgarten is both an Officier de l’ordre National du Merite and a Chevalier 

des Arts et Lettres. He is advisor in Foreign Trade to both the French Government 

and the Chairman of the Tourism Commission. He was presented with the Gold 

Medal for Tourism by Turismo do Algarve in 2003. 

Douglas A Blackmon manages The Wall Street Journal’s global coverage of 

airlines and major transportation companies. Based in Atlanta, he coordinates the work 

of all Journal reporters in the US, Europe and Asia covering the airline industry, cruise 

companies, cargo and freight distribution, logistics and travel. As the Journal’s Atlanta 

bureau chief, Mr Blackmon also oversees a team of reporters and editors responsible 

for coverage of the Centers for Disease Control, the World Health Organization, and 

more than 1,200 corporations based in the Southeastern US, including Coca-Cola, 

Pepsi-Cola, Delta Air Lines, Bank of America, Wachovia, Wells Fargo, United Parcel 

Service and FedEx. His team in Atlanta writes about news and issues in the 11- 

state region, including race, immigration, poverty, politics and, in recent years, global 

warming and hurricanes. His team’s coverage of Hurricane Katrina in 2005 received a 

special National Headliner award in 2006. In 2000, the National Association of Black 

Journalists awarded a second-place prize for feature writing for Mr Blackmon’s articles 

revealing the secret role of JP Morgan & Co during the 1960s in funneling funds to 

opponents of the Civil Rights Movement. Mr Blackmon’s forthcoming first book 

examines how the practice of slavery persisted in the US long after legal abolition, 

including the corporate use of slave labor in the early 20th century. Prior to joining 

the Journal in October 1995, Mr Blackmon was a reporter for the Atlanta Journal- 

Constitution, covering Atlanta, the South and special assignments including the fall of 

the Berlin Wall, the collapse of communism in Eastern Europe and the civil war in the 

former Yugoslavia. 

28 




Industry 

Alex Christou 

Managing Partner, 

Travel, 

Accenture 

Jeff Clarke 

CEO and President, 

Travelport, Inc 

Accenture is a global management consulting, technology services and 

outsourcing company, with net revenues of US$16.65 billion for the fiscal year 

ended Aug 31, 2006. Committed to delivering innovation, Accenture collaborates 

with its clients to help them become high-performance businesses and governments. 

With approximately 146,000 people in 49 countries, deep industry and business 

process expertise, broad global resources and a proven track record, Accenture can 

mobilize the right people, skills and technologies to help clients improve their 

performance. Its home page is www.accenture.com. 

Alex Christou is a Managing Partner in Accenture’s Global Transportation & Travel 

Services Operating Unit and is based out of the London office. He is a member of 

the Board of Accenture in UK & Ireland and leads Accenture’s Travel, Consumer, 

Retail, Life Sciences and Construction industries. During his 20 year career with 

Accenture he has primarily worked with clients in the tour operator, transportation, 

airline, hotel and construction industries assisting in major transformational 

programmes in the front and back office. Alex has led Accenture’s relationship with 

the WTTC for the past 5 years. 

Alex obtained a First Class Honours degree in Mathematics from Imperial College, 

London in June, 1984, and Doctorate in Mathematical Physics from Trinity College, 

Oxford in February, 1987. He was elected as a Research Fellow at St John’s College, 

Oxford prior to joining Accenture in July, 1987. 

Jeff Clarke is chief executive officer and president of Travelport and also serves 

as a director on the company’s board. He joined Travelport in May, 2006. 

Travelport is one of the world’s largest travel conglomerates with revenues of $2.6 

billion in 2006, 8,000 employees and operations in 130 countries. It has twenty 

worldwide brands including Galileo, a global distribution system; Orbitz, an online 

travel agency; and Gullivers Travel Associates (GTA), a group travel wholesaler. 

Prior to Travelport, Jeff was chief operating officer for CA (formerly Computer 

Associates). 

Jeff also served as executive vice president, global operations for Hewlett-Packard 

Company (HP). As executive vice president, merger integration, he played a key role 

in integrating the operations, financials and cultures of HP and Compaq Computer 

Corporation following the $19 billion merger of the two companies in 2002. 

Jeff began his career with Digital Equipment Corporation in 1985. He joined 

Compaq in 1998 following its acquisition of Digital and held a number of senior 

executive roles before serving as chief financial officer from 2001 until the completion 

of the merger with HP. 

Jeff holds a bachelor’s degree in economics from the State University of New York 

at Geneseo and a master’s degree in business administration from Northeastern 

University. 

Jeff is a member of the UTStarcom board of directors, a NASDAQ listed firm. 


29 




Industry 


Andrew Cosslett 

Chief Executive Officer, 

InterContinental 

Hotels Group PLC 

Robert L 

Darbelnet 

President and CEO, 

AAA 

Andrew Cosslett is Chief Executive Officer of InterContinental Hotels Group 

PLC (IHG), the world’s largest and most global hotel company. 

Andrew, 51, joined IHG in February 2005 from Cadbury Schweppes PLC, where he 

held the position of President, Europe, Middle East and Africa region. 

Andrew brings extensive international brand management experience to IHG at a 

time when the Group is focusing on growing its managed and franchised operations 

and developing its family of brands. 

Andrew joined Cadbury Schweppes in 1990 as Marketing Director for Schweppes 

GB. His career at Cadbury spanned some 14 years during which time he occupied 

a variety of senior roles with the Group, including Chairman Cadbury Schweppes 

Australia, CEO of the Asia Pacific confectionery business and Managing Director, 

Great Britain & Ireland. 

Before joining Cadbury Schweppes, Andrew spent 11 years at Unilever PLC where 

he held a variety of marketing roles on the food side of the business. 

Andrew is non-executive Chairman of Duchy Originals, an organic food business, 

created by the Prince of Wales who remains very much involved. 

Andrew was educated at the University of Manchester, where he took a Bachelor of 

Arts in Economics and a Masters degree in European Studies. He is married with two 

teenage children. His interests include rugby, tennis, golf and contemporary music. 

Robert L Darbelnet is president and CEO of AAA, a not-for-profit federation 

of 60 motor clubs that serves nearly than 50 million members in the United States 

and Canada. 

Darbelnet became AAA president and CEO in November 1994, after serving 11 

years as CEO of CAA-Quebec. He began his AAA career as an emergency road 

service driver for the Quebec Automobile Club in 1973. 

Darbelnet is a past Chairman of ITS America and the Alliance Internationale de 

Tourisme (AIT) based in Geneva. He served as Deputy President for Mobility of 

the FIA (Fédération Internationale de l’Automobile) from 2001 to 2005 and as an 

elected member of the FIA Senate from 1997 to 2005. He currently serves on the 

Travel Industry Association Executive Committee and Board of Directors, and is 

a member of the World Travel and Tourism Council. He is also President of FIA 

Region III and a Trustee of both the FIA Foundation and the AAA Foundation for 

Traffic Safety. 

Darbelnet is a graduate of Sainte-Foy College and Laval University in Quebec City. 

30 




Industry 

Arthur de Haast is an International Director of Jones Lang LaSalle (NYSE: 

JLL), the world’s leading real estate services and money management firm. He is the 

Global CEO of Jones Lang LaSalle Hotels, the specialist division of the company 

that provides wide ranging advice to major hotel companies and hotel investors 

globally. The division employs a team of more than 187 professionals operating in 

23 offices worldwide. 

Arthur de Haast 

Global CEO, 

Jones Lang LaSalle 

Hotels 

In 2006 this team closed on 186 hotel transactions globally; representing a combined 

value of US$9.3 billion, a total of 43,272 hotel rooms in 78 cities. In addition, 

the team provided advisory and valuation expertise on 136,270 rooms across 

approximately 280 cities. 

Arthur has extensive experience within the global hotel market having led a 

wide range of both transactional and advisory assignments. He is also a regular 

commentator on the global hotel investment market, speaking frequently at major 

conferences, and is regularly quoted in leading industry publications. 

Manuel Fernando 

Espírito Santo 

Chairman, 

Espirto Santo 

Tourism 

Born in Lisbon in July 1958, Manuel Fernando Espirito Santo graduated in 

economics. 

In 1983, he joined Morgan Grenfell & Co, in London as assistant manager. 

In 1989, he became Director of Espirito Santo Investment Management in London, 

an asset management company specialized in investing in Southern European 

Countries. 

In 1992, he was appointed General Manager of Banco Espirito Santo, London 

Branch. 

In 1996, he moved to Portugal and became member of Espirito Santo Group 

Executive Committee, with the responsibility for all non-financial activities of the 

Group. Through Espirito Santo Resources, the group is involved in tourism, real 

estate, construction, mining, agriculture and health sectors. 

Espirito Santo Tourism holds all the tourism related activities of the Group, which 

includes the Tivoli chain of hotels in Portugal, ES Viagens, the largest travel agency 

and tour operator also in Portugal and 5 golf courses. Recently the Group acquired 

Praia do Forte Eco Resort, a 300 bedroom resort in the State of Bahia, in Brazil. 

Today, Manuel Fernando Espirito Santo is a Board Member of Espirito Santo 

International Holding, Espirito Santo Financial Group, Banco Espirito Santo and 

Chairman of Espirito Santo Resources and Espirito Santo Tourism. 

Manuel Fernando Espirito Santo is married with three children. 


31 




Industry 

Maurice 

Flanagan CBE 

Executive 

Vice Chairman 

Emirates Airline 

& Group 

Maurice Flanagan joined BOAC (predecessor of British Airways) in 1953 

as a trainee after commissioned service in the Royal Air Force as a navigator. He 

worked in a variety of posts world-wide, and returned to the UK in 1965 as a Route 

Planning Manager. He became a member of British Airways’ senior management in 

1974. In 1978, Mr Flanagan left British Airways to become Managing Director of 

Dnata, and of Emirates when the airline was launched in 1985. He was made CBE 

in the Queen’s Birthday Honours List in 2000 in recognition of his contribution to 

community relations in the UAE and for services to aviation. 

Financially independent and thriving, Emirates is not subsidised in any way by its 

owners, other than initial assistance with start up costs. Today the Group, which has 

over 30,000 staff, comprises an award-winning airline operating 103 wide-bodied 

aircraft to 87 international destinations, an international cargo division, a full-fledged 

destination management and leisure division, an international ground-handler and 

an airline IT developer. 


John Francis 

Planetwalker 

Planetwalk 

After witnessing a massive oil spill in San Francisco Bay in 1971, John Francis 

stopped using motorized vehicles. He gave voice to his protest by taking a vow of 

silence, which lasted 17-years. In 1983, he set off on an 18-year pilgrimage, walking 

across North and South America, to raise environmental awareness and promote 

earth stewardship. While silent, he taught courses, and, obtained undergraduate and 

graduate degrees in environmental studies. 

Francis regained his voice on Earth Day 1990, and now shares what he had learned in 

his years of silence. He wrote oil pollution regulations for the US Coast Guard, and 

was appointed Goodwill Ambassador by the United Nations Environmental Program. 

Francis, founded and directs Planetwalk, an educational organization dedicated to 

encouraging peace among people by making peace with nature. In 2005, he published 

his book Planetwalker: How to Change Your World One Step at a Time. 

Ed Fuller 

President and 

Managing Director, 

International Lodging, 

Marriott 

International, Inc 

Edwin D “Ed” Fuller is president and managing director of international 

lodging for Marriott International, Inc. Based at the company’s headquarters in 

Washington, DC, he has overall operating responsibility for managed and franchised 

hotels spanning seven lodging brands and brand extensions outside the continental 

United States and Canada. This region includes Hawaii and 67 countries in Asia, the 

Caribbean, Latin America, Europe and the Middle East. 

Under his leadership Marriott brands have grown to be the second largest in the 

Asia-Pacific region, second largest in South America and first in Europe and Africa. 

Another 50 hotels are scheduled to join the company’s international portfolio 

outside the US and Canada over the next 24 months. 

32 




Industry 

Nik Gowing 

Main Presenter, 

BBC World 

Peter Greenberg 

Travel Editor, 

NBC Today Show 

& America Online 

Since February 1996, Nik Gowing has been the main presenter on BBC World, 

the BBC’s 24-hour international television news and information channel. Nik also 

fronts the hour-long World News Today programme on BBC World. 

From 1996 to March 2000, Nik was principal anchor for weekday news programme 

The World Today, and its predecessor, NewsDesk. He was a founding presenter of Europe 

Direct and has been a guest anchor on both HARDtalk and Simpson’s World. He is also 

a regular moderator of the Sunday news analysis programme Dateline London. 

Nik has been a main anchor for much of BBC World’s coverage of major international 

crises including Kosovo in 1999, and the Iraq war in 2003. 

Nik was on air for six hours shortly after the Twin Towers were hit in New York 

City on 11th September 2001. He fronted coverage of the unfolding drama of 

Diana, Princess of Wales’ accident and made the announcement of her death to a 

global audience estimated at half a billion. He also anchors special location coverage 

of major international events, and chairs BBC World debates at the World Economic 

Forum in Davos and the annual Nobel Awards in Stockholm. 

Before joining the BBC, Nik was a foreign affairs specialist and presenter at ITN for 

18 years. From 1989 to 1996 he was diplomatic editor Channel Four News, from ITN 

in London. His reporting from Bosnia was part of the Channel Four News portfolio 

which won the BAFTA ‘Best News Coverage’ award in 1996. 

Peter Greenberg is the nation’s pre-eminent expert on travel and travelrelated 

issues. 

Best known as the travel editor for NBC’s Today Show, MSNBC and CNBC, the 

Emmy award-winning writer and producer has more than 11 million miles of direct 

experience under his belt, covering thousands of stories in hundreds of countries 

around the globe. 

Greenberg is also author of the New York Times’ bestselling book series, The Travel 

Detective, which reveals secrets the airline, hotel, cruise and rental car industries don’t 

want consumers to know. The books provide guidance on becoming a proactive 

traveler and navigating the travel industry maze. 

An expert in aviation safety and security, Greenberg is creator and co-executive 

producer of Secrets Of The Black Box, a special series for the History Channel which 

investigates the world’s most tragic aviation disasters. And his series, The Royal 

Tour, makes history with one-on-one journeys through various countries with their 

heads of state, including the King of Jordan, Prime Minister of New Zealand and 

President of Peru, among others. 

Peter Greenberg Worldwide Radio can be heard on 128 stations across the country and 

XM satellite nationwide. Greenberg is also a contributing editor for America Online 

(AOL) and Men’s Health and a regular contributor to Forbes and The New Yorker. 

His newest book, The Traveler’s Diet: Eating Right and Staying Fit on the Road, published 

by Villard, is now available. 


33 




Industry 


Sir Stelios 

Haji-Ioannou 

Founder & Chairman, 

easyGroup 

Stephen P Holmes 

President, Chairman 

& CEO, 

Wyndham 

Worldwide Corp 

At 40 years of age Stelios, who prefers to be called by his first name, is best 

known for creating easyJet PLC when he was 28 and is credited as the pioneer 

who changed the European aviation scene for the benefit of millions of consumers. 

Stelios began his entrepreneurial career at the age of 25 when he established Stelmar 

Shipping, a business he floated on the NYSE and sold in 2005 for approximately 

$1.3 billion. Since creating easyJet Stelios has established more than 16 other easy 

branded ventures. In November 2006 Stelios received a knighthood from Queen 

Elisabeth II for services to entrepreneurship. 

easyJet PLC is Europe’s largest low cost airline by revenues with a fleet of 124 jets 

and growing. While still the largest single shareholder of EasyJet PLC, which was 

floated on the Stock Exchange in 2000, Stelios sees himself more as the manager of 

the brand and less as a manager of one of the companies. 

Stelios graduated from London School of Economics and later from the City 

University Business School with an MSC in Shipping Trade and Economics. 

On the “giving something back” side, Stelios is interested in education for underprivileged 

students and sustainable development. In 1992 he founded CYMEPA, 

the Cyprus Marine Environment Protection Association. In 2005 he made a pledge 

to both his alma mater, the London School of Economics and the City of London 

Cass Business School, worth £3m for the funding of 100 scholarships over 10 years 

in each establishment. 

Stephen P Holmes is chairman, president and chief executive officer of 

Wyndham Worldwide (NYSE:WYN). With more than 20 brands and 2006 revenues 

of close to $3.8 billion, Wyndham is one of the world’s largest hospitality companies. 

It employs approximately 30,000 people and operates in more than 100 countries. 

Prior to the formation of Wyndham Worldwide in 2006, Mr Holmes was vice chairman 

and a member of the board of directors of Cendant Corporation, which ranked 114 

on Fortune’s 2006 “500 List,” and chairman and chief executive officer of Cendant’s 

Travel Content Division. Significant innovations under his leadership included the 

creation of the TripRewards ® loyalty program; the launch of the successful RCI Points 

program for the timeshare industry; and the growth of the timeshare development 

business to become the largest seller of vacation ownership interests. 

From 1990 to 1996, Mr Holmes was executive vice president and chief financial officer 

of HFS Incorporated. During his tenure as CFO at HFS, the company acquired more 

than 20 businesses, grew to a market capitalization in excess of $20 billion and was one 

of the fastest growing stocks on the New York Stock Exchange 

Previously, he was a managing director of The Blackstone Group where he was 

involved with the strategy, negotiation and integration of acquisitions for the 

Blackstone investment partnership. 

34 




Industry 

Geoffrey J W Kent 

Chairman, 

World Travel & 

Tourism Council 

Chairman and CEO, 

Abercrombie & Kent 

Alex E Khajavi 

CEO and Chairman 

of the Board, 

NatureAir Group, 

Naturegate 

As the Chairman and Chief Executive Officer of the Abercrombie & Kent Group 

of Companies, Geoffrey Kent brings a truly extraordinary lifetime of experience, 

innovation and genuine passion to the world’s most exclusive luxury adventure travel 

corporation. Under the direction of Geoffrey Kent, Abercrombie & Kent (A&K) 

offers 350 tours and expeditions in more than 100 countries across seven continents. 

Geoffrey was born in 1942 while his parents, Colonel John and Valerie Kent, were on 

safari in Northern Rhodesia (now Zambia). At the age of 16, Kent undertook an 

initial solitary exploration of the African continent by motorbike between Kenya and 

Cape Town that would in many ways define the course of his life. 

Back in Kenya after service in the British Army, Kent joined his parents in founding 

Abercrombie & Kent as a luxury safari operation. By 1967, the elder Kent retired and 

the younger son moved into turning A&K into the internationally renowned luxury 

travel powerhouse that it is today. 

Together with Jorie Butler Kent he founded the Friends of Conservation, of which 

HRH The Prince of Wales is the Patron. 

In between these expeditions and forays, Geoffrey became a world-known polo player. 

He is a founder of Windsor, Vero Beach, one of Florida’s most exclusive real estate 

developments. He is also President of the Prince of Wales Foundation in the US. 

Kent is a founding member of the World Travel & Tourism Council and the current 

WTTC Chairman. 

Alex E Khajavi brings extensive background in international finance, tourism 

development and ecotourism consulting. His career has included assignments as 

Investment Advisor with Dean Witter Reynolds and Eastman Dillon Securities from 

1965-1971. 

Mr Khajavi was Senior Vice President of the Triad Group of Companies from 

1971-1978. With Triad, Mr Khajavi was the Chief Operating Officer whose 

responsibilities included identifying, financing and developing multi-faceted projects 

in US, East Africa and the Middle East. Mr Khajavi founded and operated Western 

Architectural Systems from 1979 to 1986. 

Mr Khajavi has a Permaculture Certification from the Sonoma Art and Ecology 

Center. He has lectured on sustainable design for the Ecotourism Society, UNESCO 

and United Nations. 

As Executive Director of Naturegate, Mr Khajavi has collaborated on several successful 

projects in the Caribbean and Central and South America. He has worked closely 

with the Ecotourism Society as a premier supporting member. Mr Khajavi has 

encouraged developing countries for many years to adopt ecotourism as a financially 

and environmentally sustainable tool for development. 

Mr Khajavi is the majority investor in NatureAir Group of Companies, CEO and 

Chairman of the Board of NatureAir Holding Company SA, and Naturegate a 

sustainable tourism development company. NatureAir is the flag carrier airline of 

Costa Rica and operates 74 daily flights to 17 destinations within Costa Rica, Panama, 

and Nicaragua. 

In the past thirty years, he has worked on sustainable development projects all over 

the world. 


35 




Industry 


Dara 

Khosrowshahi 

President & CEO, 

Expedia, Inc 

Alex Kyriakidis 

Managing Partner, 

Global Travel, 

Tourism & Leisure, 

Deloitte 

Dara Khosrowshahi became CEO of Expedia, Inc when it spun off from 

IAC/InterActiveCorp (IAC) in August 2005. Prior to that, he was acting CEO of 

the travel portfolio within IAC from December 2004. 

Previously, Khosrowshahi had served as executive vice president and chief financial 

officer of IAC/InterActiveCorp since January 2002. In this capacity, he oversaw all 

financial matters of IAC, served in IAC’s Office of the Chairman, and was directly 

involved in the expansion of IAC’s travel portfolio through various acquisitions. 

Khosrowshahi was IAC’s executive vice president of operations and strategic planning 

from July 2000 to January 2002. From August 1999 to July 2000, Khosrowshahi served 

as president of USA Networks Interactive, a division of IAC. In this capacity he oversaw 

management, operations, and strategic planning of the interactive services division. 

Khosrowshahi joined IAC (then USA Networks) in 1998 as vice president of 

strategic planning. He was promoted to senior vice president in May 1999. Prior to 

joining IAC, Khosrowshahi worked at Allen & Company LLC from 1991 to 1998, 

where he served as vice president from 1995 to 1998. 

Khosrowshahi received a BA in engineering from Brown University in 1991. 

Alex Kyriakidis has more than 30 years of experience providing attest, financial, 

strategic and integration services to travel, hospitality and leisure companies. As the 

partner in charge of the Global Travel, Tourism & Leisure Industry programme, 

Alex’s strengths include in-depth understanding of the industry. Alex has advised 

many of the most prominent travel and hospitality companies on risk management, 

M&A transactions and operational efficiency. He has a BSc in Computer Science 

and speaks English, Greek and Arabic. 

He is the lead Client Service partner for a number of major hospitality companies 

in Europe and world-wide, including London Clubs International, InterContinental 

Hotels Group, Hilton Group, LeMeridien and Marriott. 

Alex led the work on privatisation of the casino gaming industry in Greece and on 

major investigative assignments for the European casino gaming industry. 

Alex is a Fellow of the Institute Of Chartered Accountants in England and Wales, 

a Fellow of the Arab Society of Certified Accountants and a Fellow of the British 

Association of Hotel Accountants. 

36 

Gerald Lawless 

Executive Chairman, 

Jumeirah Group 

In 1997, Gerald Lawless joined Jumeirah in Dubai as Managing Director. His 

remit was to develop a hospitality portfolio that would deliver a completely different 

experience. Jumeirah Beach Hotel, Wild Wadi Water Park, and Burj Al Arab quickly 

set the standard for the regional and international growth to follow. 

In January 2007, Gerald was appointed Executive Chairman of the Jumeirah Group 

and continues to lead its ambitious growth to become the most distinctive and 

innovative hospitality group in the world. This ambition is expressed by the brand as 

‘Jumeirah – Stay Different’. 

Gerald spent the first 23 years of his career with Forte Hotels managing properties 

in the United Kingdom, South Africa, Ireland and the Caribbean. In 1991 he 

established Forte’s Middle East office in Dubai, and oversaw growth in the region 

from three to twenty hotels in six years. 




Industry 

Gerald is an Honour’s Graduate of Shannon College of Hotel Management in 

Ireland and was awarded an Honorary Degree of Doctor of Business Administration 

in Hospitality Management by the Johnson & Wales University, State of Rhode 

Island in the USA. He is an active member of the World Travel and Tourism Council 

(WTTC) and a Fellow member of the Hotel & Catering International Management 

Association (HCIMA). 

Chris Luebkeman 

Director for Global 

Foresight & Innovation, 

Arup Group 

Jabu Mabuza 

Group Chief Executive, 

Tsogo Sun Group 

Chris Luebkeman refuses to be categorized. Educated as a geologist, structural 

engineer and architect, he now specializes as a generalist with a view of being “in 

league with the future.” 

He was listed as one of the ten future speculators and shapers “who will change 

the way we live,” in Wallpaper Magazine (2002). As an educator, he has taught in 

the Departments of Architecture at the Swiss Federal Institute of Technology, the 

University of Oregon, the Chinese University of Hong Kong and the Massachusetts 

Institute of Technology. 

Since 2003, Chris and his Arup team have conceptualized and facilitated more 

than 60 workshops worldwide – assessing emerging trends and technologies and 

how they relate to business. He frequently explores drivers of change – society, 

technology, environment, economics, politics – and their impact on the industry. 

Chris is currently working with some of the world’s leading companies to develop 

scenarios to better understand the opportunities change is creating in the built 

environment. 

Jabulane (Jabu) Mabuza is Group Chief Executive of Tsogo Sun Holdings 

(Pty) Ltd. 

Jabu has held directorships for various companies including: Amalgamated Retails 

Ltd, Boymans Ltd, Marconi Communications, Amalgamated Banks of Southern 

Africa (ABSA), and African Renaissance Holdings (ARH). 

Jabu served as Chairman of Mpumalanga Development Corporation, Future Bank 

Ltd, and was Chief Executive of the South African Black Taxi Association (SABTA) 

and Chief Executive of the Foundation for African Business and Consumer 

Services (FABCOS). Jabu was Chairman of the Marketing Federation of Southern 

Africa (MFSA). 

Jabu currently holds directorships for a number of companies within the Tsogo Sun 

Group as well as Southern Sun Hotels (Pty) Ltd. He is also director of Hosken 

Consolidated Investments Limited (HCI), New Seasons Investments (Pty) Ltd (NSI), 

Southern Africa PGA Tour (Pty) Ltd. Jabu is Chairman of the Casino Association of 

South Africa (CASA), as well as the Chairman of the South African Tourism Board. 

Jabu has presented several papers around the world on Black Economic Empowerment 

Investment in South Africa, Small and Medium Enterprise Development and the 

Role of Business in Transition. 

Jabu was the recipient of the 2004 Impumelelo, Top 300 Empowerment Awards as a 

Top Black Business Personality of the Year. 


37 




Industry 

Born in 1958, Swiss. Having initially trained as a primary school teacher, and having 

taught for a number of years, Armin Meier embarked on an IT and consulting career. 

After earning an Executive MBA from St Gallen University, he held a number of 

positions in various sectors including manufacturing, retailing and airlines. In 1992 

he changed to the leading retailer Migros as a Member of the Executive Committee. 

There he was responsible for the department of Logistics & IT. He has been CEO of 

Kuoni Travel Holding Ltd since the beginning of February 2005. 

Armin Meier 

Group CEO, 

Kuoni Travel 

Holding Ltd 

In 2005 the Kuoni Group employed 8,000 people. It holds subsidiaries in 30 

countries in Europe, Asia, Africa and Northern America. With a turnover of CHF 

3.7 bn in 2005, the Kuoni Group is one of the leading tour operators in Europe. The 

Kuoni Travel Holding Ltd. Headquarters are in Zurich, where Alfred Kuoni from 

Chur founded the company in 1906. 


Charles 

Petruccelli 

President, Global 

Travel Services, 

American Express 

Company 

Charles Petruccelli is President of Global Travel Services. In this role, he 

is responsible for the company’s Business Travel and Foreign Exchange businesses 

world-wide. He also oversees the company’s international Travel Services Network 

and co-ordinates the Company’s global airline strategy. 

A graduate of France’s HEC business school, Mr Petruccelli has held several senior 

positions during his 30-year tenure with American Express. He also serves as President 

of American Express Carte France and American Express Voyages d’Affaires. 

Mr Petruccelli is Chevalier de la Légion d’Honneur and Chevalier de L’Ordre du 

Merite, recognitions bestowed to him by the French government for his support 

and leadership role in helping the development of the travel industry in France. 

Mr Petruccelli is also founder and President of Le Cercle, an association of French 

corporations and foreign multinational subsidiaries based in France. 

Christopher 

Rodrigues CBE 

Chairman, 

VisitBritain 

Christopher Rodrigues became Chairman of VisitBritain on the 1st January 

2007. He had been President and Chief Executive at Visa International from 2004- 

2006; Group Chief Executive at Bradford and Bingley between 1996 and 2004 and 

Chief Operating Officer and Group Chief Executive at Thomas Cook between 1988 

and 1996. 

He was a founder non-Executive Director of the Financial Services Authority 

(1997-2003). He has been an independent non-Executive Director at Ladbrokes 

plc (formerly Hilton Group plc) since 2003, is an Executive Committee Member 

of the World Travel and Tourism Council and was a member of the Council and 

Executive Committee of the National Trust. 

Christopher rowed for Cambridge in the 1970 and 1971 Boat Race. 

Christopher became a Commander of the British Empire in the 2007 New Year 

Honours list for services to British business interests and charitable works in the 

UK and USA. 

38 




Industry 

Sonu Shivdasani 


Six Senses 

Resorts & Spas 

Rory Spowers 

Co-Founder, 

Web of Hope 

Alex Steffen 

Co-Founder & 

Executive Editor, 

Worldchanging.com 

Sonu Shivdasani is a former student of Eton College and holds an MA in English 

Literature from Oxford University. He has attended various management development 

programmes at IMD, London Business School and Ashridge. In 1991, Sonu made a 

small investment in Pavilion Resorts and changed the company’s focus to the higher 

end 5 star designer niche. The company was later renamed Six Senses Resorts & Spas 

in order to emphasise the company’s desire to create enriching experiences through 

intuitive design and highly-personalised service. In October 1995 he opened his first 

new build resort, in the Maldives, and created the brand: Soneva. This was followed by 

the Evason brand, initially in Thailand and Vietnam, and Six Senses Spas. 

Rory Spowers is a UK writer, researcher and broadcaster who has been living 

in Sri Lanka since 2004. His most recent book, A Year in Green Tea and Tuk Tuks, was 

published in March 2007 by Harper Collins UK and covers the creation of Samakanda 

‘Bio-versity’, an ecological learning centre and eco-tourism destination near the 

southern town of Galle (www.samakanda.org). 

Rory’s previous book, Rising Tides, a history of ecological thought, was critically 

acclaimed by the UK Sunday Times, The Observer and a variety of magazines. He is a 

featured writer at Travel Intelligence (www.travelintelligence.net) and has presented 

various travel programmes for BBC Radio. 

In 2002, Rory co-founded The Web of Hope (www.thewebofhope.org), a UK charity 

and educational resource highlighting role models for sustainability from around the 

globe. The Web of Hope’s consultancy services now specialise in working with the 

travel and tourism industries. 

Alex Steffen is co-founder and executive editor of Worldchanging.com, a 

global nonprofit media collaborative dedicated to exploring tools, models, and ideas 

for building a better future. 

He is also the editor of Worldchanging. A User’s Guide for the 21st Century, released 

November 2006 from Harry N Abrams Books. 

Alex’s work has taken him around the world as an environmental journalist on four 

continents and has led him to provide strategic consultation to over 50 different 

environmental groups and foresight projects. 

Alex has also been the president of the board of Allied Arts (the venerable Seattle 

urban design advocacy group), a co-founder of the Livable Communities Coalition 

and the Fuse Foundation, and has served on boards or steering committees of 

twenty other NGOs and campaigns. He’s been a newspaper columnist (for Seattle’s 

the Stranger), a radio producer and guest host (for Seattle’s NPR affiliate, KUOW) 

and an on-air television news analyst. 

Alex has written or commented for the New York Times, USA Today, the LA 

Times, the Wall Street Journal, the San Francisco Chronicle, the Seattle Times and 

the Seattle Post-Intelligencer, Seattle Weekly, Fast Company, Red Herring, Blue: the 

Magazine of Adventure Travel, NPR’s All Things Considered and Morning Edition, 

Marketplace and elsewhere. 


39 




Industry 

Andy Taylor became involved in the automotive business more than 30 years 

ago and assumed the role of Chief Executive Officer of Enterprise Rent-A-Car in 

1991. He was named Chairman in 2001. Under Andy’s leadership, the company, 

founded by his father Jack Taylor in 1957, has grown to become the largest rental 

car company in North America. 

Andrew C Taylor 


Enterprise 

Rent-A-Car 

During his time with Enterprise, the company has increased its fleet size from 5,000 

cars to more than 850,000 vehicles worldwide. Currently, the company has more 

than 7,000 offices in the United States, Canada, the UK, Ireland and Germany, and 

is ranked No 21 on the Forbes “500 Largest Private Companies in America” list. 

Outside of his professional duties with Enterprise, Taylor serves as a director on 

several national boards including National Urban League and is a member of World 

Travel & Tourism Council. He is also a trustee for such organizations as the Naval 

Aviation History Foundation and Missouri Botanical Garden. 


Nicholas C Walsh 

Executive 

Vice President, 

Foreign General 

Insurance, 

American 

International 

Group Inc 

President and Chief 

Executive Officer 

General Insurance, 

American 

International 

Underwriters 

Nicholas Walsh is Executive Vice President, Foreign General Insurance of 

American International Group, Inc (AIG), President and Chief Executive Officer of 

American International Underwriters (AIU). 

Mr Walsh, is native of the United Kingdom, was educated at Wellington College and 

is a graduate of the CEPAC Management Institute, Brussels. He joined AIG in 1973 

in the AIU London office as an underwriter and held a succession of underwriting 

and general management positions in the UK and Brussels. 

In 1985 became managing director of Union Atlantique de Reassurances in 

Brussels. 

In 1989 he was appointed Regional President for the UK/Ireland Division of foreign 

general and Managing Director of AIG Europe (UK) Limited until 1993 when 

he became Regional President for AIG’s continental European general insurance 

business. 

In 1996 he relocated to London on his appointment as Managing Director of AIG 

Europe (UK) Limited and President of the UK/Ireland Division. He served as the 

senior AIG country officer for the United Kingdom. 

In 2002, he relocated to New York and was appointed to his current role. 

40 




Industry 

Arnie Weissmann 

Editor in Chief, 

Travel Weekly USA 

Tim Zagat 

Co-Founder, 

Co-Chair & CEO, 

Zagat Survey 

Arnie Weissmann has been involved in virtually every aspect of travel 

journalism, publishing and media for the past 20 years. His writing has won more 

than 30 national awards, he created the industry’s first destination information 

service (Weissmann Travel Reports), authored a best-selling textbook and has served 

as publisher of critical hotel and destination guides for the travel industry. 

Weissmann was also a pioneer on the web, creating the first core destination content 

for America Online (where he also wrote a travel column) and licensing web content 

to Apple, Time, Inc, CNN, Marriott International, AT&T, the Los Angeles Times 

and Discovery Channel, among others. 

Weissmann Travel Reports also developed destination software for the industry, and 

extensively licensed information to travel agents, cruise lines, tour operators, travel 

clubs and credit card companies. 

Weissmann Travel Reports was sold to Reed Elsevier in 1996, and as Group Publisher 

for Reed Travel Group, Weissmann was given responsibility for Star Service (critical 

hotel and cruise reviews), Official Hotel Guide Worldwide and a dozen OAGbranded 

publications in the UK In 1999, he took on the role of senior advisor for 

business development with RTG’s successor company, Northstar Travel Media. 

In October 2001, he was appointed editor in chief of Travel Weekly, the national 

newspaper of the travel industry in the US, where he directs a staff of reporters, 

editors and designers to produce the number one source of news, research, analysis 

and opinion for the US travel community. 

Tim Zagat is the co-founder and CEO of Zagat Survey®, the world’s leading 

provider of consumer survey-based dining, travel and leisure information. Zagat Survey 

was launched in 1979 as a hobby by Tim and his wife Nina. The Survey became so 

popular that it rapidly developed into a full-time publishing enterprise, then expanded 

in the mid-1980’s to cover dining in other markets, and later came to add hotels, 

nightlife, movies, golf, shopping and a range of other entertainment resources. 

Tim has served in various prominent, civic, cultural and charitable capacities over the 

years – most recently for three years as the chairman of NYC & Company, the official 

marketing, promotion and tourism arm of New York City. He is currently a board 

member and vice president of Careers through Culinary Arts Program (C-CAP). 

Tim earned an LLB from Yale Law School in 1966 and a BA from Harvard College 

in 1961. 


41 




Industry 

Sarmad Zok (38) was appointed Chief Executive Officer of Kingdom Hotel 

Investments (“KHI”) in September 2001, having previously worked for Kingdom 

Hotel Partners LLC, a private equity fund operating in New York and London in 1999- 

2001. Since joining KHI, Sarmad has built the business into a leading hotel and resort 

investment company and successfully led KHI’s $1.6bn listing on DIFX and LSE in 

March 2006. 

Sarmad Zok 

Chief Executive Officer, 

Kingdom Hotel 

Investments 

Sarmad has extensive knowledge of emerging markets and the hotel industry, having 

previously worked with KHI as an Executive Vice President of Acquisitions and 

Development and was responsible for the hotel investment and asset management 

activities within the Middle East, Africa and Asia. He has also headed Forte plc’s 

development effort in the Middle East, Africa and India. Sarmad started his career in 

1992 with Hilton Hotels where he was in charge of business development operations 

before moving on to work with HVS International in hotel consulting and valuation, 

in London. 


Sarmad holds a Bachelor of Science in Hotel Management from the University of Surrey 

and a Masters of Arts in Property Valuation and Law from City University Business School 

in London. He is a member of the Board of Directors of Kingdom Hotel Investment, 

Mövenpick Hotels & Resorts and Fairmont Raffles Holding International. 

Sarmad is fluent in English, French and Arabic. 

42 



The 

Sponsors 

4Hoteliers.com ~ The World’s Online Hospitality & Travel News Publication 

with a Local Focus. 

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Accenture is a global management consulting, technology services and outsourcing 

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To better manage the turbulences inherent to their marketplace, travel companies 

need a “built –in” ability to respond, react and even anticipate the industry’s ever-shifting 

winds. And they need to continue to take the cost out of operations. Accenture 

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of expert knowledge when seeking to optimize their operations. 

With more than 126,000 people in 48 countries, the company generated net 

revenues of US$15.55 billion for the fiscal year ended Aug 31, 2005. 

T h e Sponsors 

American International Group, Inc (AIG) is the leading USA based international 

insurance and financial services organization and the largest underwriter of 

commercial and industrial insurance in the United States. Its member companies 

write a wide range of commercial, personal and life insurance products through a 

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throughout the world. AIG’s global businesses also include financial services and 

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making, consumer finance, institutional, retail and direct investment fund asset 

management, real estate investment management and retirement savings products. 

American International Group, Inc’s common stock is listed on the New York Stock 

Exchange, as well as the stock exchanges in London Paris, Switzerland and Tokyo. 

AIG Travel, Inc is a global travel company and, via its affiliated companies and 

subsidiaries, a single source provider of travel insurance, emergency medical assistance, 

travel assistance and concierge services for corporate clients, travel suppliers, and 

individual travelers throughout the world. 

43 



AIG Travel Guard is a wholly-owned subsidiary of AIG Travel, Inc and one 

of the world’s leading travel insurance and emergency travel service provider. AIG 

Travel Guard works with marquee clients worldwide to provide customized travel 

insurance, emergency travel services, travel medical assistance, concierge and personal 

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member of WTTC. 

Phone: +1 866 454 9882, Fax: +1 715 345 2949 

Email: solutions@aigtravelguard.com 

The André Jordan Group has been the leading residential and leisure property 

developer in Portugal for 35 years. 


In the Algarve, the prestigious leisure development, the Quinta do Lago; the 

restructuring of Vilamoura, the largest resort in Europe; and the launch of the 

Vilamoura XXI project have all met with international acclaim. 

Belas Clube de Campo, in the Sintra hills, has already become the prime suburban 

community in the Lisbon region. 

The André Jordan Group is noted for the creation of some of the top rated golf 

courses in Europe and in the world. The most recent, Victoria Golf Club, in 

Vilamoura, designed by the legendary Arnold Palmer, was the venue for the 2005 

World Cup of Golf and will host the Portuguese Masters in 2007, one of the main 

events of the PGA European Tour. 

The Group is recognized internationally as a pioneer in the best environmental 

practices for golf and development management. 

André Jordan is active in the organization and sponsorship of many cultural, social, 

educational and professional events, including the first World Travel & Tourism 

Summit in 1997, in partnership with WTTC and the Portuguese Government. 

The mission of the Adventures in Travel Expo is to serve both the consumer 

and tourism industry in the realm of active, adventure, responsible, eco, cultural and 

heritage travel. The events, held in New York, Chicago, Southern California and 

Washington DC are the most widely attended and highly rated travel and adventure 

shows in the world. For more information, please visit www.adventureexpo.com. 

Adventures in Travel Expo 

Company Contact: Melanie Flavin, Show Director 

470 Wheelers Farms Road, 3rd Floor, Milford, CT 06461 

Phone: +1 203 878 2577 x100. Email: mflavin@unicomm.org 

URL: www.adventureexpo.com 

44 



BBC World is the BBC’s commercially funded international news and information 

television channel, broadcasting in English 24 hours a day. It can be seen in 281 

million homes in more than 200 countries and territories. 

BBC World provides news, business and sport and explains not only what is happening 

but why. The channel’s hourly news programmes offer unmatched, impartial, in-depth 

analysis of breaking news and events of global importance. 

In addition to its news bulletins, BBC World also broadcasts the best of the BBC’s 

award-winning documentary, factual and lifestyle programming. 

The channel’s dedicated 24-hour fully digital newsroom and studio is located at BBC 

Television Centre in London. It forms part of the world’s largest and most trusted 

broadcasting newsgathering organisation and draws on the resources of more than 250 

BBC News correspondents and 58 international BBC bureaux across the globe. 

CONTROLINVEST 

Proud of its 142 years of history, DN keeps up with evolution. 

DN is different. Younger, more attractive and interesting. 

The perfect colleague every weekday and a friend who gives you a three day weekend: 

Friday, a television magazine and two supplements - sports and economics; 

Saturday, two more supplements - sports and report - and a general magazine; 

Sunday a trend and behaviour magazine. 

DN TWISTED AND TURNED REALLY BIG 

Jornal de Notícias is a national daily newspaper with great importance in Portugal. 

Since its beginning in 1888, Jornal de Notícias became the national newspaper with 

higher audience taking part of the quotidian of millions of readers. Therefore, joining 

innovation of contents with the loyalty of the readers, Jornal de Notícias intends to 

embrace a larger future. 


Deloitte is one of the world’s leading professional services organisations with more 

than 120,000 people worldwide in over 140 countries. Our member firms serve over 

one-half of the world’s largest companies, as well as large national enterprises, public 

institutions, and successful, fast-growing global growth companies. 

We have assembled a dedicated team to serve the Tourism, Hospitality and Leisure 

sector across the globe, providing a range of integrated services including Audit, Tax, 

Consulting and Corporate Finance. 

45 



DLA Piper is a global business legal services organisation with offices across 

Africa, Asia, Europe, Middle East and the US. We have over 7,000 people, including 

3,200 lawyers in 63 offices in 24 countries around the world. Wherever our clients 

choose to do business, we provide the same dedicated approach to service and quality 

through our lawyers, fully versed in their local business culture, applying the highest 

technical skills, the best current thinking and relevance of approach. 

DLA Piper’s size, strength and network of relationships across the globe enable us 

to provide legal support wherever our clients choose to do business. The value 

of understanding the social, economic and political mechanics of a local market 

can be invaluable and local knowledge and expertise can be key to a successful 

completion. We offer our clients the resources of lawyers from DLA Piper, DLA 

Piper Group, our focus firms and our referral firms who have the requisite expertise 

and knowledge for any given project or transaction. 

The Espírito Santo Group is one of Portugal’s largest economic groups, with a 

strong presence both in the financial area - through Banco Espírito Santo – and in 

the non-financial holding, namely Espírito Santo Resources. 


Espírito Santo Tourism is the holding company for all the Group’s activities in the 

tourism sector, namely in Travel & Distribution and Hotels. 

In the hotel business, Espírito Santo Tourism owns and operates the Tivoli brand. 

Tivoli Hotels are one of Portugal’s leading hotel groups, with twelve prestigious four 

and five-star properties, located from north to south, including Madeira. A new fivestar 

deluxe property, the Tivoli Victoria is scheduled to open in October 2008, and 

the group has recently acquired the renowned Praia do Forte Eco Resort, in Brasil. 

In the Travel business, the group operates through Espírito Santo Viagens, a multispecialist 

sub-holding, which is Portugal’s market leader in all segments of the incoming travel 

business, with the renowned TADMC (destination management company). 

Etihad Airways is the national airline of the United Arab Emirates and based in 

the capital, Abu Dhabi. 

Three times voted the world’s leading new airline, Etihad currently offers flights to 

38 global destinations in Africa, Asia, Europe, Middle East and North America. 

The airline has grown considerably since being formed in 2003, recently launching 

flights to Kuala Lumpur, Tehran and Sydney. 

It currently serves New York and Toronto in North America and seven major 

European destinations including London Heathrow, Paris and Munich, with flights 

to Dublin starting in August 2007. 

Etihad operates one of the youngest commercial fleets in the world, and continues 

to take delivery of its record US$8 billion order for 29 Airbus and Boeing aircraft. 

The aircraft are state-of-the-art in every way, providing passengers with luxurious 

comfort and advanced in-flight technology. 

46 



Etihad’s ground-breaking loyalty programme, Etihad Guest, has also been hugely 

popular since its launch in August 2006 with more than 100,000 members enrolling 

world-wide. 

As well as offering passenger flights, Etihad also operates Etihad Holidays which 

provides a range of innovative world-wide holiday options, and cargo division, 

Etihad Crystal Cargo. 

For the last six years, travel trade professionals have been turning to eTurboNews 

(eTN) for the latest in global travel trade news. Published Mondays through Fridays, 

except major US holidays, eTN daily newsletter has a global reach of over 235,000 

subscribers. eTN’s wire news service, on the other hand, reaches 12,300 journalists 

from publications around the world. Travel trade professionals comprise the majority 

of subscribers, but subjects covered extend beyond tourism to include issues that are 

of interest to consumers. 

The United Nations World Tourism Organization, World Travel & Tourism Council 

and ASTA are among eTN’s strategic partners. 

For its balanced, objective, fair and critical coverage, eTN has been hailed 

as the new standard in travel trade news. To sign-up, point your browser to 

www.eTurboNews.com 

For over a century, Fairmont Hotels & Resorts has offered warm hospitality in 

unforgettable destinations. With 50 locations throughout 10 countries - Canada, 

Continental United States & Hawaii, Bermuda, Barbados, Kenya, Mexico, Monaco, 

Scotland, United Arab Emirates, and the United Kingdom - Fairmont Hotels & Resorts 

has one of the largest collections of landmark properties in the world, including The 

Fairmont Banff Springs, The Savoy, A Fairmont Hotel and The Fairmont San Francisco. 

Committed to growth, Fairmont will soon reflag four hotels in Kenya and anticipates 

the 2007 re-opening of New York’s famed Plaza Hotel. The brand continues to 

expand its presence globally, with a number of hotel and mixed-use projects in 

development in destinations including Cairo, Abu Dhabi, and South Africa. 

Headquartered in Toronto, Canada, Fairmont is part of Fairmont Raffles Hotels 

International Inc, a company that owns and operates over 120 hotels worldwide 

under the Fairmont, Raffles, Swissôtel and Delta brands as well as vacation ownership 

properties managed by Fairmont Heritage Place. For more information, please visit 

www.fairmont.com 


FVW Mediengruppe, Germany’s leading travel media group with more than 40 

years of expertise in tourism, provides widely known and recognized publications 

such as fvw - Germany’s leading travel trade magazine for tourism and business 

travel, TravelTalk - Germany’s favorite travel agent magazine, Urlaub Perfekt - the 

successful consumer travel magazine, BizTravel - the new magazine showing ways to 

improve business travel planning and purchasing and TID - the directory also known 

as the tourism industry yellow pages. 

Contact: Mr. Matthias Schulz, Director International Markets, 

Tel. +49 40 41 448 821, E-Mail: int.markets@fvw-mediengruppe.com 

47 



IHG is an international hotel company that always tries to see the world through 

the eyes of others. 

The company has more guest rooms than any other hotel company in the world 

– that’s 556,000 rooms in over 3,700 hotels across more than 100 countries. Guests 

make over 120 million stays in IHG hotels every year. 

IHG operates seven hotel brands – InterContinental, Crowne Plaza, Hotel Indigo, 

Holiday Inn, Holiday Inn Express, Staybridge Suites and Candlewood Suites. 

IHG’s operating system is made up of all the things that drive demand for the brands. 

This includes advertising and marketing campaigns, 13 global call centres, 12 local 

language websites, an 8,000-strong sales force, Priority Club Rewards – the world’s 

largest hotel loyalty scheme with over 30 million members – and all the advantages 

that IHG’s global hotel distribution and scale brings to brand awareness. 


Jornal de Negócios is a Portuguese five weekday business newspaper and the 

leader in markets and economics internet information (www.negocios.pt). Its 

history starts in November 97 as an internet site and only in 1998 the printed 

edition was born as a weekly newspaper. Later in May 2003, the Cofina Group, 

quoted in Euronext Lisbon stock exchange and the owner, decided to transform the 

project in a five weekday newspaper. 

One of the Jornal de Negócios achievements has been the innovative organization 

of its reporters work. In fact, every journalist works for the printed edition as well 

as for the internet. The newspaper also is present in a few radio and television 

information programs. 

Pedro S. Guerreiro is the Jornal de Negócios director and leads a team of 55 reporters, 

photographers and designers. 

Through its website and award winning publications, Kiwi Collection provides 

high-end travellers and travel agents with an unbiased and trusted resource showcasing 

the finest accommodations worldwide, from the quaintest inn to the most exclusive 

hotels and resorts. Kiwi Collection also provides up-to-date insight and news on 

luxury travel destinations and events through its online magazine WOW.travel 

edited by Mary Gostelow, an acclaimed voice within the luxury travel industry, and 

featuring regular contributions from the industry’s leading players. 

To date Kiwi Collection has signed over 1,900 properties from virtually every 

luxury brand and affiliation as well as a host of independent properties. Properties 

must offer truly outstanding guest experiences before they are invited to be a part 

of the collection. Once featured, they can benefit from exceptional marketing and 

distribution channels that increase global visibility, drive traffic and generate direct 

bookings from the lucrative high-end market. 

Bradley Cocks, Senior Vice President Communication 

Tel: +61 2 8218 2115. Email: corporate@kiwicollection.com 

Website: www.kiwicollection.com 

48 



Kuoni Travel Holding Ltd is one of Europe’s leading tourist travel corporations, and 

generated total turnover of CHF 4,082 million in 2006 with a worldwide workforce 

that numbered 7,502 employees (in full-time-equivalent terms). The company focuses 

on its core Leisure Travel and Destination Management businesses. 

Head Office is in Zurich, Switzerland, where Alfred Kuoni founded the company 

back in 1906. The Kuoni Group has steadily and systematically developed its position 

in the world travel market over the years, and currently has branch operations in over 

30 countries in Europe, Asia, Africa and North America. 

Kuoni aims to be the world’s best and most successful tourist travel company. The 

Kuoni Group was named “World’s Leading Tour Operator” in 2006, the eighth time 

it has earned this distinction. 

National Geographic ADVENTURE magazine is the ultimate guide to the 

adventure lifestyle. It serves and inspires people who have a passion for travel and the 

outdoors, enjoy challenging themselves mentally and physically, and are interested in 

learning about the cultural and natural resources that make each destination unique. 

ADVENTURE delivers a compelling mix of award-winning winning adventure 

travel journalism, dramatic photography, and useful personal service information on 

travel destinations, adventure sports, and gear and technology, and more. Our 2.3 

million readers are trendsetters in the marketplace who thrive on new experiences 

and lead values-driven lives. ADVENTURE is the fastest-growing magazine in both 

the travel and outdoor categories. Its editorial mission supports National Geographic 

Society’s corporate global mission to inspire people to care about the planet. 


Through the highest standards of journalistic excellence, Newsweek is the global 

magazine that consistently breaks news and identifies key trends in business, politics 

and culture. 

With four editions in English and eight local-language editions, Newsweek has 

the most extensive global network of any newsweekly. Today, Newsweek appears 

each week in more than 190 countries around the world and boasts an audience 

of 23.5 million. 

Written with a global perspective for a global audience, Newsweek offers 

comprehensive coverage of global affairs, business, science, technology, society, travel, 

arts and entertainment. In addition, Newsweek.com (partnering with MSNBC 

and MSN, the world’s largest portal) provides 24-hour breaking news coverage and 

original content along with the entire print magazine. 

Research demonstrates that Newsweek readers are abundant travellers, both for 

business and pleasure. They often travel first or business class in holiday time too. 

Being broad minded they are more likely to have visited or hope to visit destinations 

further afield or more adventurous than most. 

For further information contact: 

Rhona Murphy, International Publisher 

Tel: +1 212 445 4074. Email: rhona.murphy@newsweek.com 

49 



Opodo addresses the real needs of today’s traveller by offering an unbiased and 

competitively priced online travel service for world travel. Customers can enjoy 

excellent offers from 500 airlines, 65,000 hotel properties, 7,000 car hire locations, 

package holidays, city breaks, lifestyle holidays, ski deals, comprehensive travel 

insurance and value added services such as airport parking. 

Opodo was created by nine of Europe’s leading airlines - Aer Lingus, Air France, 

Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM and Lufthansa. 

Amadeus, the travel technology company based in Madrid, took a 74 per cent 

controlling interest in the company in March 2005. 

Opodo operates in nine European markets: Germany, UK, France, Italy, Spain, Norway, 

Denmark, Finland and Sweden. Companies within the Opodo Group: Opodo.co.uk, 

Opodo.de, Opodo.fr, Opodo.es, Opodo.it Quest Travel, (a UK independent long-haul 

travel specialist), Karavel, (French online tour operating company) Vivacances (French 

online agency) and Travellink (Nordic online travel agency). 

Our Corporate Head Office is located at 

Opodo Limited, Waterfront, Hammersmith Embankment, London W6 9RU. 

Phone: +44 (0) 870 352 5000 


The Outlook Group is a young and the most dynamic publishing house in India. 

Outlook, the flagship brand was launched in 1995 and has been the trendsetter and 

the biggest media success story of the last decade in India, amongst news and general 

interest magazines. Bold and dynamic, Outlook reaches out to evolved, involved and 

well-exposed readers. Outlook has Envy and City Limits which caters to lifestyle 

and city news. 

Outlook Business the magazine for decision-makers is insightful, analytical and 

thought provoking. Packed with in-depth analysis makes it a must read. 

Outlook Traveller, a visual treat, has redefined the way people look at travel, offering 

unlimited choices amongst domestic and international destinations. It reaches out to 

the aspirational and exploratory readers. 

Outlook Money the No.1 Personal Finance magazine is informative, reader-friendly 

and covers all aspects of individual financial planning. 

Marie Claire - a worldwide icon blends fashion with beauty, dreams with reality and 

opens the mind of its readers to the realms of life. It reaches out to the modern, 

urban, open-minded Indian women with high disposable income. 

50 



Over the years, the Pestana Group has accumulated competences that have enabled 

it to become the largest Portuguese group in the tourism and leisure industry. The 

Pestana Group has a high degree of know-how in key areas of operation within the 

tourism industry. It has achieved innovation in its procedures; having launched hotel 

time-share in Portugal 15 years ago, and it is now the 3rd largest European group 

in this sector. It has demonstrated its ability to adapt through new initiatives, such as 

the Pestana Palace Hotel in Lisbon, which represents a successful departure from the 

Group’s traditional base in leisure and resort hotels. 

Pestana Hotels & Resorts presently manages 38 hotel units, spread over 3 continents 

and 7 countries: Portugal, Brazil, Argentina, Mozambique, South Africa, Cape Verde 

and Sao Tomé & Principe. Pestana Group also manages, since the 1st of September 

2003, the 40 Pousadas de Portugal. 

Pestana Group owns and manages 3 golf courses and 1 under construction, 6 holiday 

ownership complexes, 2 real estate complexes and 3 under construction, 1 casino, 

1 charter air company, 4 tour operators, 1 travel agency and 1 rent-a-car. 

PhoCusWright Inc. is an independent travel, tourism and hospitality research firm 

specializing in consumer, business and competitive intelligence. The company conducts 

and publishes primary work focused on strategic assessment and segment forecasting, 

offers a wide range of custom research and strategic consulting services and produces a 

series of high-profile executive conferences. With pioneering roots in sizing the market’s 

notable online sector, clients now emanate from six continents across all facets of the 

industry’s value chain and they use PhoCusWright’s information on a daily basis. 

Since its founding in 1994, PhoCusWright’s mission has been unswerving: to 

stimulate competitively advantaged decision making through intense, unambiguous 

and filtered analysis of complex data in a complex market. 


In business, nothing beats face to face contact. Which is why no other medium 

comes close to exhibitions in terms of successful business generation. 

Reed Travel Exhibitions organises a range of travel industry events for trade 

professionals around the world incorporating the travel trade, corporate, meetings & 

incentives sectors, as well as niche tourism products such as golf and luxury travel. 

Our portfolio of 15 events comprises the following Leisure Travel events: World 

Travel Market, ExCeL London; British Travel Trade Fair, NEC Birmingham; Arabian 

Travel Market, Dubai; CIS Travel Market, St Petersburg; International Golf Travel 

Market (Cancun 2007); City Break (Athens 2007), International Luxury Travel 

Market, Cannes and Asia Luxury Travel Market, launching June 2007 in Shanghai; 

Top Resa (Deauville) and La Cumbre (Florida 2007). 

Meetings & Incentive Industry events include: 

EIBTM, Barcelona; AIME, Melbourne (AsiaPacific Incentives & Meetings Expo); 

ICCA Exhibition (Pattaya 2007); CIBTM, Beijing, and successfully launched in 

March 2007, GIBTM (Gulf Incentive, Business Travel & Meetings) in Abu Dhabi. 

www.reedtravelexhibitions.com 

51 



Providing you first hand reviews on some of the most comfortable and luxurious 

destinations, accommodations, voyages, spas, travel products, restaurants and 

attractions for the discriminating traveller. 

Our readers are savvy business and vacation world travelers in the top ten percentile 

looking for unique, comfort and luxury oriented travel opportunities. Although 

most of our audience is located in North America and Europe, we have visitors from 

across the globe including Australia, New Zealand, Latin America, South Africa and 

many points in between. 

We have some of the most extensive luxury and game viewing coverage of Southern 

Africa. We offer extensive coverage of Paris and gourmet restaurants in that European 

capital. Additional features include island destinations such as Bonaire, Exumas, 

Grenadines, Jamaica, Maldives, Seychelles, St Barths, and Tobago. 

Visit www.simonandbaker.com/wp to subscribe free. 


Strategic Hotels & Resorts is a lodging REIT specializing in the ownership and 

management of high-end hotels and resorts in North America and Europe. The 

cornerstone of our business strategy is intensive asset management leading to disciplined 

execution of value creation strategies. Since our initial public offering in 2004 we have 

completed our corporate transformation by assembling the finest collection of luxury 

hotels in the public hospitality markets. The result is a well-established platform for 

future growth, sustained by irreplaceable real estate, a sound balance sheet and an 

experienced management team. 

TAP Portugal is the leading Portuguese airline, established in 1945. In 2005, the 

Company launched its New Corporate Image, became a member of Star Alliance 

and celebrated its 60th anniversary on March 14th. Its hub in Lisbon is a key 

European gateway at the crossroads of Africa, North & South America, where TAP 

stands out as the leading European carrier in operation to Brazil, with 48 weekly 

frequencies at present. The Company’s network comprises 45 destinations in 27 

countries worldwide, with a wider range of destinations also available, served by 

code-share operations with a number of partner airlines. 

TAP currently operates 1400 weekly flights in average on a modern fleet of 48 

Airbus aircraft. Pursuing its customer focused orientation, TAP continuously strives 

to deliver safe, reliable and upgraded product & services tailored to meet customers’ 

expectations. Retaining the Portuguese character of the Company’s brand and 

quality service as the basic concept, this has been, in most recent years, the main 

driver of TAP’ s strategy. 

52 



As readers of The Daily Telegraph and The Sunday Telegraph spend more on 

holidays than the readers of any other quality daily newspaper, it is perfect that our 

travel sections and telegraph.co.uk/travel can raise awareness of The Global Travel 

and Tourism Summit. 

Through our new integrated newsroom we are now able to supply quality content 

to our customers, when they want it, on a platform they want to receive it on. Not 

only has this seen our customers become more engaged with a story as they follow 

it across these new platforms – from our two newspaper sections or Ultratravel 

magazine, for example, to online for videos, photo galleries and message boards 

– but it has also enabled advertisers to develop a stronger relationship with these 

customers as they make this journey. 

Our hope for this partnership is to bring our readers closer to the workings of one 

of the largest and most dynamic industries of today’s global economy and also to 

demonstrate to you how we can bring your brand closer to an audience that really 

spends money on travel. 

To discuss advertising call, +44 20 7931 3344. 

We all live...we all travel. And Discovery Travel Media is there for every step of 

the travel journey. We offer more than Travel Channel’s inspiring television created by 

engaging storytellers, putting you in touch with all aspects of the travel cycle. We connect 

with advertisers and partners who seek exciting ways to engage passionate consumers 

and travelers -- via audio, video, online, and mobile technology. Be a traveler. 


Travel Daily News International (www.traveldailynews.com) is a news portal for 

the travel & tourism professional around the world. It is daily updated since 1999 

with news, interviews, research articles, surveys, upcoming events, researches and 

studies and a 33,000 pages archive of the above, on all tourism sectors worldwide. 

Its daily newsletter is sent directly to more than 15,000 registered readers within the 

International travel and tourism industry, with the most up-to-date headline news 

linked to the website, where they can read the full-text. 

Every month more than 50,000 unique visitors read more than 1,000,000 pages of 

Travel Daily News International whose profession profile ranges from managerial 

level personell of tour operators, travel agents, airline companies, hotels, cruise 

companies and all kind of travel, hospitality, investment and tourism executives, to 

travel managers and decision makers of big corporations, associations, organisations 

etc. (WebTrends July 2006: Unique Visitors: 51,142 - Page Views: 1,102,357). 

Contact Details: 

Theodore Koumelis, Managing Editor. theodore@traveldailynews.com 

Vicky Karatzavelou, Editor-In-Chief. vicky@traveldailynews.com 

Rania Deimezi , Project Manager – Editor. rania@traveldailynews.com 

Michael Verikios, News Editor. michael@traveldailynews.com 

53 



TRAVELMOLE is the world’s most popular and well-read online News and 

Resource Center for the Travel Industry. With over 450,000 registered travel and 

tourism readers worldwide TravelMole.com and TravelMole.TV provides the global 

travel trade with all the information required to keep abreast of the latest developments 

within the industry. 

Each working day the TravelMole team of journalists develops stories from a variety 

of sources. This includes general press coverage from around the world, interviews, 

conference and exhibition attendance plus exclusive insights from companies who 

wish to publicize news quickly to professional’s desktops. 2 million email copies of 

various TravelMole wires are broadcasted globally every week. 

TravelMole has editions and offices in Europe (United Kingdom), North America 

(Los Angeles); Asia (Singapore) and Australasia (Sydney). 

For further information contact: Charles Kao, Publisher 

Charles.Kao@TravelMole.com 

www.travelport.com 


Travelport, formerly Cendant Travel Distribution Services, has a nearly 30-year track 

record operating one of the world’s largest networks of travel brands, content and 

service offerings. With a network of over 8,000 local travel professionals, customers 

in approximately 130 countries, and with revenues in 2005 of US$2.4 billion, 

Travelport opens new travel possibilities and delivers great value through over 20 

leading travel brands including Orbitz ® , an online travel agency; Galileo ® , a global 

distribution system (GDS); and GTA ® , a wholesaler of global travel content. 

From leading distribution technology and wholesale content to corporate solutions 

and award-winning consumer travel websites, Travelport is one of the largest and 

most geographically diverse travel companies, dedicated to creating the exceptional 

travel experiences the world demands. 

TTG Asia Media Pte Ltd is the leading publisher and organiser of events in travel 

and tourism in the Asia Pacific region. 

Publications are targeted at distinct segments: TTG Asia for travel agents and tour 

operators; TTG China (Chinese edition) for the travel trade and travel agents in 

China; TTGmice and TTGmice Planner for the meetings, incentive, convention and 

exhibition planners (MICE); and TTG-BTmice China (Chinese edition) for both 

MICE planners and corporate travel buyers in China. 

TTG Asia Media also organises two major travel events in Asia and China - 

Incentive Travel & Conventions, Meetings Asia (IT&CMA) and Incentive Travel & 

Conventions Meetings China (IT&CM China) are Asia and China’s only dedicated 

MICE exhibitions. Corporate Travel World Asia-Pacific (CTW) and Corporate 

Travel & Technology World China (CT&TW China) are conferences and exhibitions 

that focus on the management of business travel and entertainment expenditure. 

For more information, please visit www.ttgasiamedia.com 

54 



Travel Weekly and TravelWeekly.com are the most influential B2B news resources 

for the travel industry. Via a multimedia portfolio of products, Travel Weekly and 

TravelWeekly.com deliver all the late-breaking news, analysis and research that travel 

professionals need to succeed. 

In a rapidly changing and competitive marketplace, Travel Weekly and TravelWeekly. 

com provide travel professionals with a necessary global perspective through in-depth 

coverage of every business sector, including airline, car rental, cruise, destination, 

hotel and tour operator as well as technology, economic and governmental issues. 

Through its leadership events and key industry alliances, Travel Weekly extends its 

position as the most influential business publication in the industry. 

TTN is the leading trade publication covering the tourism industry in the Middle 

East. Published monthly by Al Hilal Publishing and Marketing Group*, TTN is aimed 

at professionals in the travel and tourism industry, from travel agents, to airline and 

hotel personnel. 

The publication provides in-depth, extensive coverage of relevant issues in the Middle 

East and Internationally. Travel related news, analysis, new appointments together with 

information on marketing and promotional campaigns are presented in an innovative 

colour tabloid. Every issue also contains collation of international and regional news 

with topical features of interest to readers. 

TTN is publishes both printed and online editions providing significantly increased 

readership profile. 

Contact: Kim Thomson – Publishing Director 

Email: kim.thomson@tradearabia.ae 

* Al Hilal Group, established in 1978 is today one of the Middle East’s leading 

publishing and marketing organisations. During their more than 28 years of activity, 

the companies have operated and acquired a vast amount of experience in overlapping 

areas of business. 


55 



Group Communications, Karl-Wiechert-Allee 4, 30625 Hannover, Germany. 

Phone: +49 (0)511 566 1489 Fax: +49 (0)511 566 4569 Mail: presse@lists.tui.de 

Web: www.tui-group.com Web: www.world-of-tui.com 

TUI AG is the world’s leading tourism group and one of the top five players in global 

container shipping. It is headquartered in Hanover, Germany. The tour operators of 

TUI trade in 17 European countries and in 2006 sold the Group’s products to 22 

million customers. TUI encompasses all in all about 3,200 travel agencies, 7 airlines 

with over 100 aircraft and 37 incoming agencies. Its hotel portfolio is made up of 

279 hotels with more than 164,000 beds in 30 countries. 

Through its wholly owned subsidiary Hapag-Lloyd, TUI operates one of the world’s 

leading container shipping companies with more than 140 container ships. Under 

the brands of Hapag-Lloyd in Germany and Thomson in the UK, TUI also operates 

a fleet of nine cruise liners. 

In the 2006 financial year, 54,000 employees achieved a turnover of about 21 billion 

euros. Over 70 per cent of this was generated by the tourism division. 


Associação Turismo de Lisboa – Visitors & Convention Bureau, also designated 

Turismo de Lisboa, is a non-profit making, public interest Private Law association 

which brings together public interest and private entities with a 500 total associates and 

whose mission is the tourist promotion of Lisboa. Founded in 1998 on the initiative 

of the Lisboa City Council its contribution has meant that tourism now constitutes 

an important added factor in economic, social and cultural terms relative to the city 

and the region. 

The objectives of Turismo de Lisboa are: 

• The sustained tourism development of the area of intervention; 

• The promotion of the region as a tourist destination; 

• The promotion of the region as a location for the holding congresses, fairs and other 

similar organizations and as a destination for incentive journeys; 

• To provide information and support for the tourists who visit us. 

Turismo de Portugal is the National Tourism Authority of Portugal, a public 

organisation under the Ministry of Economy and Innovation, responsible for 

developing the tourism sector in Portugal. 

Its mission is to put into practice the Government’s policies for tourism, through the 

following main competences: 

• Market intelligence and strategic planning of tourism activity 

• Financing investment projects 

• Promotion of Portugal as a tourism destination 

• Professional qualification through education and training 

• Qualification of tourism offer through territorial planning, project classification and 

activity licensing 

• Supporting product innovation and development of clusters 

56 



Turismo de Portugal is a privileged partner to assist tourism enterprises and organisations 

wishing to do business in Portugal, and aims to contribute to the sustainable 

development of this key industry, accounting for around 10% of national GDP and 

employment. 

For more information, please visit our booth at WTTC Summit, or our websites 

www.visitportugal.pt / www.turismodeportugal.pt 

Agency of Ideas - The IDEA, the only thing we aim 

Placed in the centre of a 360° device, to create the surprise, the difference, the novelty. 

Rules which drive the Idea: 

Unpredictability: To surprise the consumer, to hold the attention of the public & to maximize 

the impact 

Exclusivity: To be present where the competition is not, to find new channels or new means 

of expression in classical media, to bring answers to the increasing needs of brands to find 

moments, places and media in which the public is totally devoted to it. 

Integration: To express creativity on all the fields of the idea, to maximize the echo of the 

idea on all the aimed public and beyond. 

Insurance & reinsurance: With a know how to produce, estimate, quantify our ideas. 

Our specific disciplines to express the idea 

• Intrusion • Transformation • Installation • Infiltration 

• Illusion • Interaction • Stunt 

Contact: 

Thierry Reboul, 6, rue Anna Jacquin, 92100 Boulogne-Billancourt, France 

Tel. : +33 1 4131 5910 Email: tr@ubi-bene.fr 


In print, online and around the world, The Wall Street Journal is essential for 

travel marketers to connect with industry executives and frequent travelers alike. 

Over 2.8 million readers rely on The Journal daily to give them an edge in business 

and the business of life. For these influential decision makers, affluent consumers and 

prodigious business and leisure travelers, The Wall Street Journal is their authoritative 

and credible source for essential information they need to make smart decisions in 

all areas of their lives. Dedicated, loyal and engaged, they count on the Journal daily, 

and they act on advertising they read in it. 

The Wall Street Journal print franchise has more than 600 journalists worldwide, 

part of the Dow Jones network of nearly 1,800 business and financial news staff. 

Other publications that are part of The Wall Street Journal franchise, include The 

Wall Street Journal Asia, The Wall Street Journal Europe and The Wall Street Journal 

Online at WSJ.com 

57 



Sponsors include:

Organized by: 

Co-hosted by: 

Platinum Sponsors include: 

Gold Sponsors include: 

Supporters include:

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