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Punch Taverns plc 2007 Annual Report and Financial Statements

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award winning training. Our managed business, with its market<br />

leading training <strong>and</strong> competitive remuneration, helps to ensure<br />

our pubs are staffed by highly skilled individuals. Succession<br />

planning <strong>and</strong> leadership programmes exist within our head<br />

offices to retain the best talent <strong>and</strong> develop potential leaders<br />

for the future.<br />

Consumer spending trends<br />

The economy has a significant impact on consumer spending<br />

levels <strong>and</strong> any adverse changes to general economic conditions<br />

may limit the amount of disposable income for leisure activities,<br />

such as visiting the pub. Seasonality <strong>and</strong> weather also impacts<br />

consumer expenditure in our pubs, with the summer <strong>and</strong><br />

holiday periods, including Christmas <strong>and</strong> New Year, being<br />

busy periods of trading for the Group. Thanks to the quality<br />

of our pubs, we are well positioned to make the most of<br />

difficult trading times.<br />

Hannah, a Team Player at the Fradley Arms, wearing her Challenge 21 badge.<br />

p20<br />

More information on how we manage our business<br />

risks can be found on page 20<br />

A smoking solution at The Gateshead Arms, Gateshead.<br />

High quality pubs<br />

We enhance the quality of our customers' environment<br />

by continually investing in our key concepts within the<br />

managed business, whilst at the same time we have a<br />

programme of investment in conjunction with our retailers<br />

in the leased business. We also continue to improve the<br />

overall quality of our estate by acquiring new pubs <strong>and</strong><br />

disposing of those that are less sustainable in the long-term.<br />

Well run<br />

We don’t just invest in property, we invest in people <strong>and</strong><br />

by recruiting the highest quality Retailers, Pub Managers,<br />

Deputy Managers, Chefs <strong>and</strong> Team Players we maintain<br />

our competitive edge. We have robust recruitment<br />

procedures <strong>and</strong> only employ people who share the<br />

same passion for pubs as we do.<br />

Efficient support capability<br />

We provide our teams <strong>and</strong> our retailers with an extensive<br />

support network through our operations team <strong>and</strong> central<br />

support services. We offer award winning training <strong>and</strong><br />

provide recognition where it is due. In our <strong>Punch</strong> <strong>Taverns</strong><br />

leased business we want to create a shared vision with<br />

our retailers <strong>and</strong> add value to their business. In our Spirit<br />

managed business we want to drive high st<strong>and</strong>ards <strong>and</strong><br />

create the most compelling offers for our customers.<br />

Financing strategy<br />

The overriding objective of our financing strategy is to<br />

continue to maximise the long-term shareholder value<br />

of the Group. Our strategy to date of investment <strong>and</strong><br />

acquisition has delivered excellent returns for shareholders.<br />

The property component of our business is a highly valuable<br />

constituent of the model <strong>and</strong> supports the use of long-term<br />

amortising investment grade debt which has continued to<br />

demonstrate its robustness during a period when financial<br />

markets have tightened.<br />

<strong>Punch</strong> <strong>Taverns</strong> <strong>plc</strong> <strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Financial</strong> <strong>Statements</strong> <strong>2007</strong> 5

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