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<strong>Aegean</strong> News<br />

T H E Q U A R T E R L Y M A G A Z I N E O F A E G E A N<br />

SUMMER 2003<br />

Southeast<br />

Europe<br />

An Energy Map<br />

RAE<br />

Chairman<br />

Pantelis Kapros<br />

An Interview<br />

Greece's<br />

EU Presidency<br />

A Recap<br />

ChevronTexaco<br />

Greece<br />

New Horizons<br />

Plus<br />

<strong>Aegean</strong> Update<br />

<strong>Bunkering</strong> News<br />

Forum<br />

<strong>Bunkering</strong><br />

A Strong <strong>Aegean</strong> Presence


editorial<br />

Greece's six-month EU Presidency has concentrated<br />

a great deal of attention on Southeast Europe and<br />

Greece's role in the political, economic, and business<br />

spheres. One of the primary areas that the Presidency<br />

focused on was energy. As the entire Balkan region develops,<br />

energy demands will grow accordingly and a<br />

new set of political and economic relationships will<br />

emerge. An interconnected energy network will ensure<br />

that supply is uninterrupted so that consumers' needs<br />

are met. The energy sector's major growth, however,<br />

will be the result of private investment and initiative.<br />

AEGEAN has been following energy trends in the consumer and business<br />

market as well as in the all-important shipping sector. We are responding not only<br />

to new dynamics within the market but to new regulations and standards so that our<br />

presence is forward looking and in the best interests of our partners and customers.<br />

Our strategies for growth and improved services reflect the opportunities in an environment<br />

that will be radically different in a few years.<br />

In addition to providing the best products and services to our customers,<br />

AEGEAN believes that community involvement creates relationships that help all of<br />

us develop. For this reason, we have been active in supporting commercial projects,<br />

cultural events, and NGOs in a variety of ways. AEGEAN will continue to support<br />

worthwhile efforts so that our community and the AEGEAN family become better<br />

acquainted.<br />

The tragic loss of Takis Kapsomenakis was a blow to all of us at AEGEAN. Takis<br />

will always be in our thoughts and prayers and will always be part of our family.<br />

∆Ô honor his memory and to remember him on a daily basis, we renamed the newlyacquired,<br />

double-hulled D/X ANAHUAC 32000 DWT “CAPTAIN TAKIS.”<br />

I wish everyone a safe, happy, and joyful summer season and look forward to renewed<br />

cooperation in the autumn.<br />

<strong>Aegean</strong><br />

Core Activities<br />

Retail<br />

➔<br />

More than 280 gas stations throughout<br />

Greece proudly display the AEGEAN<br />

logo, and our network is growing every<br />

week. AEGEAN's market share in Greece<br />

is 4.5%.<br />

Shipping<br />

➔<br />

AEGEAN manages a fleet of 26 tankers,<br />

ranging from 3,500DWT to 100,000<br />

DWT, that transfers and delivers oil to<br />

our clients throughout the world. All<br />

ships meet ISM standards.<br />

<strong>Bunkering</strong><br />

➔<br />

In Piraeus, Gibraltar, Venezuela, and<br />

the United Arab Emirates, AEGEAN is a<br />

leader in providing the best bunkering<br />

services available. In Piraeus AEGEAN<br />

is the market leader in bunkering.<br />

Agency Services<br />

➔<br />

Ships from throughout the world rely<br />

on our agency services at Piraeus and<br />

Gibraltar 24/7, from loading and discharging,<br />

to spare parts and supplies.<br />

Lubricants<br />

➔<br />

AEGEAN exclusively stocks and sells<br />

ChevronTexaco automotive lubricants<br />

throughout its retail network.<br />

DIMITRIS MELISSANIDIS<br />

SUMMER 2003 AEGEAN NEWS 1


contents<br />

8<br />

Pantelis<br />

Kapros,<br />

Chairman of RAE,<br />

discusses current<br />

energy topics at a<br />

time of swift change.<br />

12<br />

<strong>Aegean</strong> News explores<br />

energy connections<br />

throughout the<br />

Balkans.<br />

18<br />

<strong>Aegean</strong>'s new van<br />

initiative is aimed<br />

at guaranteeing the<br />

quality of products<br />

and services.<br />

Summer 2003<br />

<strong>Aegean</strong> News is published<br />

quarterly by AEGEAN<br />

MANAGING EDITOR<br />

Raymond Matera<br />

CONTRIBUTING EDITOR<br />

George Fintikakis<br />

LAYOUT AND PRODUCTION<br />

Multimedia S.A.<br />

PRINTING AND BINDING<br />

A. Psillidis & Co.<br />

OWNER<br />

<strong>Aegean</strong><br />

51 Akti Miaouli Street<br />

185 36 Piraeus, Greece<br />

Tel: +30 210 429 2530<br />

Fax: +30 210 429 3074<br />

E-Mail: info@aegeanoil.gr<br />

Internet: www.aegeanoil.gr<br />

Comments and suggestions<br />

are welcomed.<br />

<strong>Aegean</strong> News is free of charge<br />

and is available, subject to<br />

availability, to any interested person<br />

or organization.<br />

4 AEGEAN UPDATE<br />

6 FLOWS & CURRENTS<br />

Trends and News in the oil and energy fields<br />

8 INTERVIEW<br />

Pantelis Kapros, Chairman of the Regulating<br />

Authority for Energy, speaks to <strong>Aegean</strong> News<br />

11 GIBRALTAR<br />

An Important Location for <strong>Aegean</strong><br />

12 SOUTHEAST EUROPE<br />

∞n Energy Map<br />

16 A WIN-WIN RELATIONSHIP<br />

An interview with George Kandylis, Managing<br />

Director of ChevronTexaco Greek Affiliate<br />

18 CONTINUED GROWTH IN<br />

MARKET SHARE<br />

Konstantinos Poursanidis on the Domestic<br />

Market and <strong>Aegean</strong>'s New Policies<br />

20 BUNKERING<br />

Gregory Robolakis on Fluctuations in Platts'<br />

Prices and the importance of Sulphur in Fuels<br />

22 AGENCY NEWS<br />

Nikolaos Firippis with an Agency Update<br />

23 HELLENIC SLOPS<br />

Maintaining Environmental Standards<br />

24 AEGEAN PEOPLE<br />

25 STATION OF THE MONTH<br />

26 EU NOTEBOOK<br />

Greece's Presidency<br />

28 MARINE TRADITIONS<br />

The Ancient Trireme<br />

29 FORUM<br />

Paul Psomiades, President and CEO of the Aspis<br />

Group of Companies<br />

30 TRAVEL<br />

Halkidiki: Forests and Seas Meet Under the<br />

Mediterranean Sun<br />

31 THE AEGEAN IMAGE<br />

Products that say "We're different"<br />

32 AEGEAN PROFILE<br />

SUMMER 2003 AEGEAN NEWS 3


AEGEAN UPDATE<br />

Panayiotis<br />

Kapsomenakis<br />

1965-2003<br />

Panagiotis "Takis" Kapsomenakis died June 2<br />

in a traffic accident in Peristeri. Takis was<br />

Operations Manager at <strong>Aegean</strong> since 1998.<br />

Dimitris Melissanidis, Chairman of <strong>Aegean</strong>,<br />

said, "Takis was one of the best employees in the<br />

company and his energy, smile, and cooperative spirit will be sorely missed.<br />

Everyone at <strong>Aegean</strong> extends their heartfelt condolences to Takis' family during<br />

this very difficult period and all our prayers are with them." Mr. Kapsomenakis<br />

leaves a wife, Elena, his parents, and a brother.<br />

<strong>Aegean</strong> Sponsors IPA Event in Alexandroupolis<br />

The Hellas Section, Region of Alexandroupolis, of the International Police Association<br />

(IPA) hosted a meeting in Alexandroupolis on June 6 and 11 at which<br />

the Police Force of Larnaca, Cyprus was inducted into the IPA. <strong>Aegean</strong> was a<br />

sponsor of the events at which the leadership of the Cypriot Police Force and<br />

representatives of the Cypriot Ministry of Justice attended. Ioannis Pistolis welcomed<br />

the more than 50 delegates on behalf of Dimitris Melissanidis, Chairman<br />

of <strong>Aegean</strong>, to <strong>Aegean</strong>'s facilities in Alexandroupolis and was honored by<br />

the delegates at the formal ceremony. Mr. Pistolis is manager of the <strong>Aegean</strong> office<br />

in Alexandroupolis.<br />

The IPA was formed in 1950 as a non-partisan association to promote<br />

friendship, cooperation, and solidarity among police officers throughout the<br />

world. Greece has been a member since 1966. Michael Pitiakoudis is President<br />

of IPA's Alexandroupolis branch and Dimosthenis Marinididis is Secretary<br />

General.<br />

<strong>Aegean</strong> Sponsors<br />

Andrew Natsios Presentation<br />

<strong>Aegean</strong> sponsored the presentation of<br />

Andrew Natsios (photo-L), Administrator<br />

of USAID, who spoke at an<br />

American-Hellenic Chamber of Commerce<br />

event on May 22 at the Athens<br />

Hilton. USAID (the U.S. Agency for International<br />

Development) provides economic,<br />

development and humanitarian<br />

assistance around the world in support<br />

of the foreign policy goals of the United<br />

States. Mr. Natsios discussed opportunities<br />

that Greek companies have to participate<br />

in the reconstruction of Iraq and<br />

spoke about a variety of programs that<br />

USAID sponsors in Southeast Europe.<br />

Dimitris Melissanidis (photo-R),<br />

Chairman of <strong>Aegean</strong>, met with Mr.<br />

Natsios prior to the official presentation,<br />

and reviewed the current environment<br />

in Iraq and Southeast Europe.<br />

<strong>Aegean</strong> <strong>Marine</strong> <strong>Petroleum</strong><br />

Sponsors Conference Reception<br />

<strong>Aegean</strong> <strong>Marine</strong> <strong>Petroleum</strong> sponsored the opening<br />

reception at the 2nd International Shipping and<br />

<strong>Bunkering</strong> Conference held June 3-5 at the Astir<br />

Palace Resort in Vouliagmeni. Industry leaders<br />

addressed a number of wide-ranging issues that<br />

the bunkering and shipping industries face. In<br />

shipping, discussions focused on the cruise and<br />

freight markets and legal implications of ship and<br />

port safety codes. <strong>Bunkering</strong> issues included legal<br />

case studies in the event of business failures,<br />

technical and credit topics, and face-to-face sessions<br />

with international ship owners, suppliers,<br />

traders, and brokers.<br />

4 AEGEAN NEWS SUMMER 2003


Holidays 2003<br />

The Guide<br />

Holidays 2003: The Guide is the title of a 64-page<br />

guide to summer in Greece and beyond, an insert in<br />

the June 22nd edition of Eleftherotypia on Sunday<br />

that was sponsored by <strong>Aegean</strong>. The summer guide offers<br />

information on Greece's islands, alternative holidays<br />

that include rafting, trekking, and rock climbing,<br />

and a guide to chartering a yacht for independent sailing<br />

vacations. The compact booklet makes a handy companion for those who<br />

want to explore Greece's many wonderful beaches, mountains, and resorts.<br />

Association of Pontians in Athens<br />

More than 250 Athenians of Pontian origin<br />

gathered at the Grande Bretagne Hotel June<br />

25 to inaugurate the Pontian Association<br />

of Athens (Euxinos) dedicated to preserving<br />

the rich Pontian heritage and integrating<br />

it into the Athenian political and cultural<br />

landscape. Many Pontians are prominent<br />

members of Athenian society and are<br />

leaders in business, the arts, politics, science,<br />

athletics, and community affairs.<br />

Dimitris Melissanidis, Chairman of<br />

<strong>Aegean</strong>, is President of the Association's<br />

provisional Executive Committee. During<br />

his address to the members, Mr. Melissanidis<br />

noted that the Association will play<br />

a vital role to promote Pontian history,<br />

recognize the significant achievements<br />

that Pontians have made in Greece, and fill<br />

a vacuum that has long existed in Athens.<br />

Harry Klin, Achilleas Aslanidis, Takis<br />

Loukanidis, Elias Atmatzidis, Alkis Passalidis,<br />

Pavlos Kontoyiannidis, Kostas<br />

Nestoridis, Savvas Kalenteridis, Anonis<br />

Antoniadis, Polychronos Enepekidis, Sofia<br />

Iordanidou, and many other Athenians of<br />

Pontian origin attended the event which<br />

featured Pontian dance and music.<br />

<strong>Aegean</strong> Supports<br />

Concert<br />

Vasillis Lekkas, one of Greece's most<br />

admired interpreters of the music of<br />

Manos Hatzidakis, was to perform<br />

at the Ancient Agora on July 27.<br />

<strong>Aegean</strong> is supporting the concert,<br />

organized under the auspices of the<br />

Ministry of Health.<br />

<strong>Aegean</strong><br />

Tops Growth<br />

For the third consecutive year, <strong>Aegean</strong><br />

led in the growth of fuel sales in Greece.<br />

According to figures released by the<br />

Ministry of Development, <strong>Aegean</strong>'s<br />

sales of gasoline and diesel (automotive<br />

and heating) grew to 355,010 MT in<br />

2002, up from 282,798 MT in 2001,<br />

an increase of 25.6%.<br />

Logging On<br />

Customers and associates of <strong>Aegean</strong><br />

may visit the company's web site<br />

[www.aegeanoil.gr] to learn about the<br />

company's activities. <strong>Bunkering</strong> customers<br />

may register online to conduct<br />

business and maintain contact with<br />

the bunkering department.<br />

Map of Greece in VIMAgazino<br />

In the June 15 th issue of BIMAgazino, the weekly magazine of the Sunday Vima newspaper,<br />

<strong>Aegean</strong> sponsored a full-size wall map of Greece insert that shows Greece's highway, railway, and<br />

marine network as well as numerous attractions such as camping areas, historical sites, and natural<br />

wonders. The map featured the slogan <strong>Aegean</strong>: Fuel with low prices and high quality and is<br />

part of <strong>Aegean</strong>'s campaign to introduce the <strong>Aegean</strong> brand as the company's retail network<br />

grows. It is expected that by the end of 2003, there will be more than 300 <strong>Aegean</strong> stations in<br />

Greece, reflecting a 20-25% growth rate.<br />

SUMMER 2003 AEGEAN NEWS 5


FLOWS & CURRENTS<br />

Greece Seeks Closer Energy Ties With FYROM<br />

Greece hopes to establish closer energy ties with FYROM according to a statement<br />

by Development Minister Akis Tsohatzopoulos who said that better energy<br />

relations would help complete Greece and FYROM's connection to the trans-<br />

European energy networks for oil, natural gas, and electricity. The minister,<br />

speaking to reporters in Skopje, said the neighboring countries are also examining<br />

ways to promote the environment while developing new energy projects.<br />

Athens Declaration Adopted<br />

Euro-Mediterranean Energy Agreement Signed<br />

Energy ministers from the EU, including the 10 countries to join in 2004, and ministers<br />

from 10 other Mediterranean countries signed the Athens Declaration for Euro-Mediterranean<br />

Cooperation. The Athens Declaration, according to Development Minister Akis Tsohatzopoulos,<br />

"is a political framework that aims to create an integrated and inter-connected<br />

energy market" among the signatory nations. Within the agreement, the nations agree<br />

to promote common policies in oil, natural gas, and electricity.<br />

One of the principal aims of the agreement is to establish an attractive environment that<br />

will attract private investment. In addition to the 25 EU member states, other countries include<br />

Turkey, Algeria, Morocco, Tunisia as well as the Palestinian Authority.<br />

Bad Weather Travel<br />

The Ministry of Mercantile <strong>Marine</strong> stated<br />

that there would be no changes to<br />

procedures governing the prohibition of<br />

T<br />

travel for passenger liners in bad weather.<br />

The following points apply:<br />

ñõõ The priority of the Greek transport<br />

industry at sea is safety and quality<br />

ñõõ õGreece is the only country in the<br />

world that prohibits travel for sailboats<br />

in bad weather<br />

ñõõ In 2003, the current IT system will<br />

be updated to apply regionally<br />

ñõõ The prohibition does not apply to cargo<br />

and Ro-Ro ships over 75 meters<br />

ñõõ Should a passenger liner not carry<br />

passengers but cargo only, then rules<br />

for cargo ships apply<br />

Oil Tankers<br />

to be Monitored<br />

The Merchant <strong>Marine</strong> Ministry<br />

announced plans to monitor tankers<br />

at points where they enter the <strong>Aegean</strong><br />

Sea, in order to keep track of all<br />

movements and to be on the alert for<br />

potential accidents and oil spills.<br />

The ministry will install an electronic<br />

Vessel Traffic Services (VTS) system<br />

that is currently in operation in the<br />

country's main ports.<br />

Shipbuilding and Repair Zone of Piraeus<br />

The Ministry of Merchant <strong>Marine</strong> announced that it<br />

has completed measures to support and modernize<br />

the shipyards of Piraeus. A newly created company,<br />

Piraeus Shipbuilding and Repair Zone S.A., has been<br />

formed to advance the interests of shipbuilding and<br />

repair in the greater Piraeus area.<br />

The principal shareholder in Piraeus Shipbuilding<br />

and Repair Zone S.A is the Piraeus Port Authority<br />

S.A., and will take measures to attract more investors<br />

in the newly-formed company. Piraeus Shipbuilding<br />

and Repair Zone S.A will organize, develop, manage,<br />

and commercially promote the interests of shipbuilding and repair enterprises<br />

within the zone, which has been officially designated an industrial area.<br />

Safety Committee for Boats and Ports<br />

A committee for the Observation of Safety Measures for Boats and Ports<br />

(EYMAPL) was formed. The committee’s task will be to prepare proposals on<br />

preparing and implementing new safety requirements applying to boats and port facilities<br />

that are set out in orders by the SOLAS Board of Directors, and to propose<br />

all necessary administrative measures that should be taken by MMM.<br />

The committee will collaborate with specialized security and project management<br />

consultants, who will provide the services required to accomplish the task.<br />

6 AEGEAN NEWS SUMMER 2003


Efthimios Mitropoulos Elected<br />

New IMO Secretary-General<br />

The International Maritime Organization's 40-member Council elected Efthimios Mitropoulos<br />

of Greece to be the IMO's new Secretary-General. Mr. Mitropoulos will assume his new duties<br />

at the end of the year when the incumbent, William O'Neil of Canada, steps down.<br />

The IMO is the specialized agency of the United Nations with responsibility for safety of shipping<br />

and the prevention of maritime pollution by ships.<br />

Mr. Mitropoulos, speaking after his election, said "Although I interpret the Council's vote as a<br />

vote of confidence in the particular individual, I cannot see the honor that goes with the vote<br />

as not reflecting on my family, my family's home town, and my country, all three with deep<br />

maritime roots, of which I am very proud."<br />

Mr. Mitropoulos, 64, has been in the maritime industry since 1957 and has been part of the<br />

IMO since 1965, when he was first became a member of the Greek delegation.<br />

New Website for the Ministry<br />

of Mercantile <strong>Marine</strong><br />

Under the Greek Presidency 2003, the<br />

Ministry of Mercantile <strong>Marine</strong> (MMM)<br />

created a new website to make information<br />

on matters pertinent to the<br />

shipping industry available to the public:<br />

www.mmm.gov.gr<br />

The new website is a dynamic and<br />

modern information gateway serving<br />

the citizen "without boundaries." It will<br />

make information more accessible<br />

worldwide, using the latest technology<br />

to achieve MMM objectives and address<br />

shipping policy issues.<br />

IEA Says New Action Needed<br />

to Maintain Safe Energy System<br />

The new website will compliment the<br />

existing MMM website (www.yen.gr),<br />

which will continue to function as the<br />

central website of the Ministry.<br />

In a communiqué issued following a recent EU ministerial meeting, the IEA<br />

(International Energy Agency) said: "Meeting the long-term challenges of maintaining<br />

a secure, efficient, and safe energy system will require near-term action.<br />

Substantial new investment will be needed to provide secure supply, to reduced<br />

growing energy-related greenhouse gas emissions and to overcome the lack of<br />

access to electricity for more than a quarter of the world's population."<br />

Speaking after the meeting, Development Minister Akis Tsohatzopoulos said<br />

"We find that apart from the IEA, the correct stance of the OPEC members<br />

contributed to an easy and effective handling of the situation during the Iraqi<br />

crisis, adequate supplies and security for consumers. Today we see a steady fall in<br />

prices, and the outlook is that with Iraq's resumption of supplies relatively soon,<br />

there will be a further downward stabilization of prices."<br />

Ministers Pledge<br />

Speedy Transport Links<br />

European Union Ministers have<br />

pledged to re-start a program<br />

designed to improve transport<br />

among EU Member States and the<br />

10 accession countries. Ministers<br />

from five countries—Greece,<br />

France, Portugal, Italy, and Spain—<br />

signed a separate accord to develop<br />

"supersealanes" for short-haul<br />

freight traffic.<br />

Greek Satellite<br />

Launched<br />

Hellas Sat, Greece and Cyprus's first<br />

satellite, was launched May 13<br />

aboard a Lockheed Martin ATLAS<br />

V rocket from Cape Canaveral,<br />

Florida. The $178 million project<br />

will permit complete coverage of<br />

the 2004 Olympic Games and will<br />

provide a broad array of services<br />

for Greece and Cyprus, including<br />

satellite Internet, two-way<br />

broadband, and complete<br />

telecommunications services to<br />

Greece's islands and remote regions.<br />

Five companies are part of the<br />

Hellas-Sat Consortium: the Hellenic<br />

Telecommunication Organization<br />

(OTE), the Cypriot company<br />

Avacom Net, the Cyprus Bank<br />

of Development, the Hellenic<br />

Aerospace Industry, and Telesat,<br />

from Canada.<br />

SUMMER 2003 AEGEAN NEWS 7


RAE INTERVIEW<br />

New Rules<br />

in the Fuel Market Game<br />

Facilitating Expansion and Competition<br />

Pantelis Kapros, Chairman of the Regulating<br />

Authority for Energy, on the new rules<br />

and regulations in the petroleum market.<br />

Law 3054/2002, that applies to the organization of the petroleum<br />

product market in our country, has recently been voted in.<br />

What opportunities does it offer to companies in the market<br />

The new law of 2002 gives companies in the market greater<br />

opportunities than they had in the past, facilitating expansion<br />

and allowing them to become more competitive. It also<br />

gives them the opportunity to become vertically integrated.<br />

That is, they may acquire licenses allowing them to deal in<br />

marketing, service stations, and resale.<br />

The law especially encourages the merger of small companies<br />

within a scaled economic framework so that they may<br />

acquire a pan-Hellenic scope; they may acquire storage depots<br />

in order to have more practical reserves and are therefore<br />

not simply resellers dependent on the refineries.<br />

Pantelis Kapros | RAE Chairman<br />

The new law regarding the petroleum product market brings<br />

higher competition and lower prices for the consumer.<br />

The Chairman of the Regulating Authority for Energy, professor<br />

Pantelis Kapros, speaks to <strong>Aegean</strong> News about the new rules in<br />

the fuel market. For example, whereas each importer must now<br />

maintain safety reserves of 90 days, all importers now have<br />

unfettered access to storage depots in refineries.<br />

Mr. Kapros points out that, essentially, the previous administration<br />

regime prevented the import of fuel and petroleum products<br />

by companies that did not have their own storage space.<br />

"Thus, only the refineries made imports, with the result that<br />

the prices that were given to traders were higher than what<br />

they could have been," he says. These anomalies are dealt with<br />

under the new law. At the same time, vertically integrated companies<br />

have been given the green light, and a new system for<br />

awarding licenses is being established for each sector—refinement,<br />

transport, marketing, and retail.<br />

How does the Regulation for Reserve Observation, which constitutes<br />

a core element of the law, facilitate competition<br />

A key factor for the smooth operation of the market in an<br />

environment of free competition is that all fuel importers<br />

have access to the storage depots of the refineries.<br />

Suppose that someone imports petroleum products, who<br />

must observe a 90-day safety reserve for these petroleum<br />

products, as is required by the new law, does not have certified<br />

storage spaces. He turns, therefore, to the refineries that<br />

have reservoirs. What happened until recently The refineries<br />

allowed only those with whom they had fuel supply<br />

contracts to use their depots. In other words, it was necessary<br />

to be a customer of the refinery to observe the safety<br />

reserves requirement. The European Court condemned our<br />

country for this practice, since it damages competition and<br />

essentially prevents imports by those who do not have their<br />

own storage space. In practice, only the refineries made imports,<br />

with the result that prices given to dealers were set<br />

8 AEGEAN NEWS SUMMER 2003


very high. From now on, the refineries will be required to<br />

lease storage space to all companies that import fuel, which<br />

enables them to observe the requirement for 90-day reserves.<br />

For example, ELPE, which has very large storage<br />

spaces, will not be able to deny some smaller player in the<br />

market that imports fuel the lease of their storage space,<br />

who is then, of course, required to observe safety reserves.<br />

In this way, the safety reserves will be increased and consequently<br />

the price of fuels—that which interests consumers—<br />

will be much lower than.<br />

What does the law make provisions for, however, with regards to<br />

its contravention<br />

The tariffs for leasing of storage space will be publicized.<br />

Moreover, they will be checked. For example, ELPE will not<br />

be allowed to assign storage space free of charge to their<br />

subsidiary company that deals in the fuel market and at the<br />

same time lease space to a third party at high prices. Something<br />

like this would constitute contravention of the law. In<br />

fact, the new law allows RAE to propose a maximum tariff<br />

at any given moment to the Minister of Development should<br />

a case of profiteering be brought to light.<br />

"A key factor for the smooth operation<br />

of the market in an environment of free<br />

competition is that all fuel importers<br />

have access to the storage depots of the<br />

refineries."<br />

Do you believe that competition in the Greek petroleum product<br />

market today is functioning correctly<br />

When we talk about competition, we refer to the profit margin<br />

of companies who import raw material and not to the<br />

traders that buy refined oil for resale to service stations.<br />

Many times I hear people say "In Greece we have so many<br />

companies distributing oil, the price of petrol should be<br />

lower." However, all these traders are essentially resellers of<br />

the same product after buying it from the same supplier. A<br />

key element of the new law is imports. The importation of<br />

oil by traders will be that which will henceforth regulate the<br />

fluctuation of prices in retail. Only then can we speak of the<br />

healthy performance of competition in Greece. I believe<br />

that the day that this will happen will soon come. So, competition<br />

means that all companies in the fuel market can<br />

import oil. Not, as it stood in the past, buying from the three<br />

existing refineries and subsequently quibbling over their individual<br />

profit margins!<br />

RAE<br />

The Market Reguator<br />

The Regulating Authority for Energy (RAE) is the independent<br />

administrative authority that was formed under law 2773/99,<br />

whose role is to make proposals to facilitate free and healthy<br />

competition in the deregulated energy market.<br />

RAEinititates proposals regarding prices, the licensing of<br />

private investors, and for the long-term energy strategy of<br />

Greece.<br />

Within this framework, RAE has delivered an interesting proposal<br />

for the "Long-term Energy Plan" of the country to the<br />

Minister of Development, AkisTsohatzopoulos, that addresses<br />

basic policy aspects that Greece should follow until 2010. According<br />

to this plan, ú10 billion need to be invested over the<br />

next few years to ensure that the country’s energy supplies<br />

remain sufficient.<br />

RAE "photographs" all the likely dangers that apply to strategic<br />

planning in the energy market and proposes solutions. It<br />

also points out that, provided that the necessary investments<br />

are made, by 2010 Greece will have acquired a much more<br />

modern and competitive energy system, which will provide<br />

the consumer with clean, sufficient and, most important, affordable<br />

energy.<br />

RAE’s task is also to propose changes to law 2773/99, on<br />

deregulating the energy market, to make the institutional<br />

framework more efficient and welcoming to private investors.<br />

RAE has already made concrete proposals to help "unblock"<br />

the investment plans of private investors that amount to ú1.5<br />

billion. The construction of thermoelectric generating plants is<br />

needed, and yet today, two years into a free market, the plans<br />

for the plants remain neglected.<br />

The lack of interest from investors stems from the absence of a<br />

suitable institutional framework which will enable them to be<br />

competitive in the production and sale of electricity. One of the<br />

main reasons that private competitors with the national electricity<br />

provider, DEH, do not pursue their investment plans, appears<br />

to be that lignite, used to generate 70% of electricity, is<br />

supplied to DEH free of charge. The cost of natural gas, which<br />

would be used by private investors, is naturally greater by far,<br />

and entering into competition with the sole-provider of electricity<br />

today would not be feasible.<br />

SUMMER 2003 AEGEAN NEWS 9


RAE INTERVIEW<br />

How are today’s prices determined<br />

Prices are determined in a logistical way and not on the basis<br />

of supply and demand. We begin with the FOB Med international<br />

prices (the prices that apply to fuel sold in the<br />

Eastern Mediterranean) and begin to add a margin of profit<br />

for the refinery, transport costs, a margin of profit for the<br />

distribution and delivery of fuel by companies and service<br />

stations, and we reach a final price. This is not acceptable,<br />

especially in the context of a free market. Normally, prices<br />

would be determined on the basis of supply and demand.<br />

Therefore, in order for competition to function properly, the<br />

free importation of fuel must be allowed.<br />

Do you believe that the ELPE-Petrola agreement will help to create<br />

healthier competition<br />

Absolutely. For a long time, I have been of the opinion that<br />

three refineries are too many for a country the size of<br />

Greece. On the other hand, for many years now Petrola has<br />

focused on diesel. At the same time, however, it did not do<br />

as much as it could have, given the opportunity in this sector:<br />

It remained in the sector of general refinement; it was<br />

not modernized, nor were any large investments made.<br />

Therefore, the merger has been beneficial indeed. Here I<br />

would like to mention a very sensitive issue because as the<br />

Regulating Authority we are concerned and may intervene.<br />

It has to do with the enormous storage spaces of the newly<br />

formed company. If the administration of the new company<br />

uses the reservoirs in a way that contravenes the new law<br />

and denies their lease to smaller companies, RAE will not<br />

hesitate to intervene since something like this would harm<br />

competition. We must be very careful when dealing with<br />

this issue.<br />

With regard to the organization of petroleum products, the new<br />

law also provides for the establishment of special measures<br />

(KEDAK) with increased powers of control. Do we have any results<br />

from these control measures as yet<br />

From the first day of operation, the Control Measures for<br />

Distribution and Storage of Fuel has inspected, on average,<br />

four service stations per day and has found that 10%-15%<br />

adulterate the product and evade taxes. The tax evasion is<br />

owed to the fact that, for example, certain syndicates "baptize"<br />

diesel used for heating, which has a lower tax, as<br />

diesel for motors, which is sold with a higher tax, so that<br />

they pocket the difference.<br />

This also happens with shipping fuel that is sold as diesel,<br />

and with unleaded fuel that is "baptized" super. In any<br />

case, today tax evasion amounts to 25% to 30% of total<br />

turnover in the petroleum product sector.<br />

Oil to Remain the Favorite<br />

The advantages of oil in terms of calorific value and ease of use<br />

readily explain its rapid breakthrough in the western economies in<br />

the immediate post-war period. Its properties gave rise to road<br />

transport 99% dependent on oil. With greater of lesser speed it replaced<br />

coal for heating and then for the production<br />

of electricity.<br />

Although oil is being phased out of our<br />

economies to a certain extent, as a result of the<br />

oil crisis, it remains an essential economic component<br />

in the Member states, primarily in transport.<br />

Transport currently accounts for more that<br />

half of oil consumption. While the oil market is a<br />

high-tension market, whether this be due to producer-consumer<br />

dialogue, prices on the international market, quantities available,<br />

its impact on the environment or accidents at sea with wide media<br />

exposure, it has to be said that it continues to enjoy the favor of<br />

the public opinion.<br />

Consumption in Europe will increase, with a higher growth rate<br />

in applicant countries, because of their need to catch up in the passenger<br />

and goods transport sectors.<br />

More than 70% of the world’s oil reserves are located in the<br />

member states of OPEC. In 2020 OPEC will cover 50% of the<br />

Unions’ needs with production at 55 million barrels a day, compared<br />

to 32 million barrels a day in 2000.<br />

Factors likely to affect price levels include the economic growth<br />

rates of importing countries, the progress made in<br />

curbing demand, the addition of new reserves, and<br />

the tightening of environmental protection standards.<br />

Technological developments will pose the<br />

principal threat to OPEC namely; new production<br />

techniques, non-conventional oil, and the development<br />

of new fuel substitutes.<br />

In 1989 the countries of the former Soviet<br />

Union were producing more than 11 million barrels a day, and production<br />

could double from 7.8 million barrels a day in 2000 to 14<br />

million in 2020. The known reserves in the Caspian Sea basin (25<br />

billion barrels) are roughly the same as in the North Sea and the<br />

USA. Potential reserves could exceed 200 billion barrels, i.e. 25%<br />

of known reserves in the Middle East.<br />

10 AEGEAN NEWS SUMMER 2003


BUNKERING<br />

Gibraltar<br />

An Important Location for <strong>Aegean</strong><br />

Sitting at the crossroads of the Atlantic Ocean and the Mediterranean Sea, Southern Europe<br />

and North Africa, Gibraltar is one of the busiest ports in the Mediterranean.<br />

The historic rock is also one of the<br />

busiest bunkering ports in the<br />

Mediterranean and <strong>Aegean</strong> is<br />

well-established in Gibraltar, where<br />

<strong>Aegean</strong> <strong>Bunkering</strong> (Gibraltar) Ltd.<br />

supplied 12% of the market in 2002.<br />

It was not until 711 A.D. that<br />

Gibraltar became inhabited, during the<br />

Mohammedan invasion led by Tariqibn-Zeyed.<br />

In 1462, the Spaniards captured<br />

the six-square kilometer outpost,<br />

which it lost to the Anglo-Dutch forces<br />

in the war of Spanish Succession in<br />

1704. Since then, it has been in British<br />

hands and today is a British Dependent<br />

Territory. It is self-governing except for<br />

matters relating to foreign policy, for<br />

which it relies on Great Britain.<br />

The strategic island is the welcoming<br />

beacon for ships entering the Mediterranean<br />

from the Atlantic and accommodates<br />

all kinds of vessels, including<br />

cruise liners. Vessels calling for bunkers<br />

can be berthed at the Western Arm<br />

where the outer side is 490 meters long<br />

and has a draft up to 9.6 meters. Ships<br />

of deeper draft can be accommodated<br />

according to the tide.<br />

<strong>Bunkering</strong> continues to grow at<br />

Gibraltar, where 3.3 million tons of<br />

bunkers were delivered in 2002, compared<br />

with 0.84 million tons in 1990.<br />

"The historic rock is also<br />

one of the busiest bunkering<br />

ports in the Mediterranean<br />

and <strong>Aegean</strong> is wellestablished<br />

in Gibraltar,<br />

where <strong>Aegean</strong> <strong>Bunkering</strong><br />

(Gibraltar) Ltd. supplied 12%<br />

of the market in 2002."<br />

Within the port, bunkering is now the<br />

primary commercial activity and more<br />

than 6,000 vessels are served annually.<br />

<strong>Aegean</strong> <strong>Bunkering</strong> (Gibraltar) Ltd.<br />

has three bunker tankers with a total<br />

capacity of 13,000 tons at the Port of<br />

Gibraltar, where the vessels deliver fuel<br />

for <strong>Aegean</strong> <strong>Marine</strong> <strong>Petroleum</strong> S.A.<br />

The port has responded to the demands<br />

of servicing a large number of<br />

vessels and has also placed itself as a<br />

center for tourism. Among the island's<br />

attractions are St. Michaels cave, the<br />

Barbary Apes Den, the Moorish Castle,<br />

and the City Under Siege exposition.<br />

Diving, sailing, and dolphin watching<br />

are popular activities on the island,<br />

where many visitors spend just a short<br />

time, either passing through or on day<br />

trips from Spain or North Africa.<br />

Some of Gibraltar's Port Provisions:<br />

● Red Ensign Category 1 ship register<br />

● Three dry docks up to panamax,<br />

including the largest covered dry<br />

dock in the Mediterranean<br />

● Wide range of repair facilities<br />

● State-of-the-art cruise facilities<br />

● International Airport<br />

● Cargo handling facilities<br />

● Off-limits services<br />

● Provision of charters<br />

● Compass adjusting<br />

● Three yacht marinas with 450 berths<br />

SUMMER 2003 AEGEAN NEWS 11


SOUTHEAST EUROPE<br />

The Energy Map<br />

Southeast Europe<br />

Energy and the energy network that will go through Greece constitute perhaps the greatest<br />

challenge for the Greek economy in the next few years.<br />

The growth of the Greek energy<br />

market will depend to a large<br />

extent on the dynamics of international<br />

markets, and on conditions<br />

and developments in Southeast<br />

Europe.<br />

The turnover of the Greek energy<br />

market today is estimated to be<br />

roughly ú7 billion annually and is expected<br />

to increase significantly,<br />

mainly because international networks<br />

originating in Central Asia<br />

(Iran, Turkmenistan, Azerbaijan, and<br />

Kazakhstan) will go through Turkey<br />

and Greece before connecting to the<br />

larger markets of Western Europe<br />

through a nodal intersection in Italy.<br />

These networks include new oil and<br />

gas pipelines and electric network<br />

connections, which will facilitate the<br />

conveyance of fuel from the sources of<br />

production to Europe. Initial estimates<br />

of the projects bring the cost to<br />

roughly ú22 billion. However, as the<br />

Minister of Development, Akis Tsohatzopoulos,<br />

and the Community<br />

Representative, Loyola de Palacio,<br />

emphasized at a recent congress in<br />

Athens, the essential requirements for<br />

the projects' materialization are political<br />

stability and inter-country collaboration,<br />

so that private capital is<br />

attracted.<br />

Projects with a direct interest for<br />

Greece include the Burgas-Alexandroupolis<br />

oil pipeline, as well as the<br />

natural gas pipelines from Turkey to<br />

Greece and Italy, from Turkey to<br />

Greece and the western Balkans, and<br />

from Turkey to Bulgaria and the<br />

Eastern Balkans, all with a final destination<br />

of Europe. Also of interest<br />

are the electricity networks linking<br />

Greece with Turkey, Yugoslavia, and<br />

“The turnover of the Greek energy market is estimated to<br />

be roughly ú7 billion annually and is expected to increase<br />

significantly, mainly because international networks will<br />

go through Turkey and Greece.”<br />

Bulgaria, as well as a Cypriot pipeline,<br />

since it transports gas from Egypt to<br />

Lebanon and Syria, and terminates in<br />

Cyprus.<br />

These developments are important<br />

not only for the Greek economy but<br />

also for raising Greece’s diplomatic<br />

standing in the region. In addition to<br />

oil, natural gas is a primary player<br />

that will shape the future energy map<br />

of the Balkans and Europe.<br />

Pipelines<br />

The need for the transportation of gas<br />

from the East (Caspian Sea, Iran) to<br />

the West will shortly lead to the manufacturing<br />

of pipelines. All possible<br />

routes go through either Russia or<br />

Turkey. The pipelines through Russia<br />

(many of which already exist) do not<br />

threaten to decrease supplies from this<br />

country, which will continue to provide<br />

supplies to the European Union.<br />

Turkey will inevitably be the main<br />

transit country for natural gas from<br />

Iran and the Caspian Sea to Europe.<br />

The principal route westward for gas<br />

from Turkey is via Greece. Agreements<br />

and planning have already been com-<br />

12 AEGEAN NEWS SUMMER 2003


Electricity <strong>Network</strong><br />

Oil <strong>Network</strong><br />

Natural Gas <strong>Network</strong>


SOUTHEAST EUROPE<br />

pleted, and the manufacturing of a<br />

pipeline connecting the networks of<br />

Turkey and Greece will begin shortly.<br />

Two different routes are being studied<br />

for the transportation of gas via<br />

Greece to Western Europe. The principal<br />

route is via Italy, through an underwater<br />

pipeline 180 kilometers long<br />

(Otranto - Parga), which will connect<br />

to a pipeline on land 330 kilometers<br />

long through Greece. The capacity of<br />

the pipeline will be 6 bcm/year and<br />

the total cost is estimated to be ú1 billion.<br />

The feasibility study of the<br />

pipeline is expected to be completed by<br />

the end of the year. Greece will, in all<br />

probability, function as the transit<br />

country for natural gas in the immediate<br />

future. Investments exceeding ú1<br />

billion are required for this purpose.<br />

Electricity<br />

Over and above the international electricity<br />

networks that exist in the<br />

Balkans, the deregulation in the Greek<br />

until 2007, especially if the hydroelectric<br />

units are used more rigorously.<br />

The deregulated market formally<br />

came into effect on February 20,<br />

2001. From this date, the production<br />

of electric energy in the established<br />

network of the country was opened to<br />

competition, and the roughly 7,500<br />

consumers that are connected to the<br />

network in high and medium capacities<br />

(discerning customers which represent<br />

34% of demand), acquired the<br />

right to choose their supplier. Until<br />

now, the Ministry of Development, in<br />

consultation with RAE, the state regulatory<br />

agency, has granted seven licenses<br />

for the construction of large<br />

natural gas stations with a total output<br />

of 2,750 MW, but construction has<br />

not begun on any of them, since all<br />

face the problem of finding finances.<br />

Five licenses have also been given for<br />

the importation of 1,343 MW, but<br />

until now the imports (DEH aside)<br />

have amounted to a small part of total<br />

consumption.<br />

Oil<br />

The prospect of manufacturing the<br />

Burgas-Alexandroupolis pipeline, as<br />

part of a more general plan for the<br />

transportation of oil from the Caspian<br />

Sea to European markets, is important<br />

The New ELPE<br />

Protagonists in the Balkans<br />

The business marriage of Hellenic <strong>Petroleum</strong><br />

and the Latsis group changes a variety<br />

of factors in the refining and marketing of<br />

petroleum products.<br />

The new company, which is currently taking<br />

shape, while absorbing the strategic ambitions<br />

of the two groups, will play a more active<br />

role in the natural gas market and in<br />

electric energy, both in Greece and abroad.<br />

In the sector of refining, the new company—with<br />

four refineries (three in Greece<br />

and one in the Former Yugoslav Republic<br />

of Macedonia) and depots that can store<br />

5.9 million tons of oil—is by definition the<br />

sovereign power in the domestic market,<br />

while its expansion into the Balkan countries<br />

and the Eastern Mediterranean creates<br />

other dynamics.<br />

The company will also play a leading role<br />

in the natural gas market through DEPA,<br />

Greece's national gas company, in which<br />

ELPE holds 30% of the stock. This market<br />

has already entered the development<br />

stage, and natural gas has begun to enter<br />

the network of the Gas Distribution Company<br />

(51% is owned by DEPA), not only<br />

supplying businesses but also the households<br />

of Attica.<br />

Business opportunities in the natural gas<br />

sector do not lie only in retail sales:<br />

The pipelines for transportation require<br />

investments of many billions of euros.<br />

electricity market will play a decisive<br />

role in the configuration of a new map<br />

for the region in this sector, but the<br />

market also presents difficulties. The<br />

primary reason for the difficulties in<br />

the development of independent electricity<br />

generating stations is that privately<br />

owned stations are not viable as<br />

long as Greece's PPC (DEH, the national<br />

electricity company), charges its<br />

current low tariffs. Despite the rapid<br />

increase of demand (at 4% annually), it<br />

is estimated that the existing DEH stations<br />

and those under construction, together<br />

with imports, will cover demand<br />

14 AEGEAN NEWS SUMMER 2003


for the oil transport sector. Undoubtedly,<br />

if this pipeline is manufactured,<br />

it will raise the geopolitical standing of<br />

Greece significantly. It is important to<br />

note that Greece is capable of producing<br />

surpluses from refineries, as are<br />

most European countries. The total<br />

capacity of the four Greek refineries<br />

(ELPE Aspropyrgos, EKO, Motor Oil,<br />

and Petrola) amounts to 22.2 million<br />

tons annually against a total demand<br />

of 18.4 million tons. Moreover, the<br />

Hellenic <strong>Petroleum</strong>-Petrola agreement<br />

changes the status quo, not only in the<br />

Greek oil market but also in that of the<br />

Balkans and Europe.<br />

Natural gas<br />

Developments in the natural gas market<br />

in Greece and neighboring countries<br />

will be determined by the large<br />

deficit of natural gas that exists in<br />

Western Europe and by the need to<br />

supplement it using new suppliers,<br />

namely Iran and the Caspian Sea<br />

countries.<br />

Total demand for natural gas in Western<br />

Europe amounted to roughly 380<br />

billion cubic metres (bcm) in 2000 and<br />

this demand has increased by roughly<br />

3% annually. It is expected to reach<br />

500 bcm by 2005 and to exceed 730<br />

bcm by 2020. Imports of gas in 2000<br />

covered roughly 40% of demand (150<br />

bcm). This percentage is expected to<br />

increase rapidly due to the increase in<br />

demand and the decrease in production,<br />

and the small reserves of Western<br />

Europe (5,200 bcm) suffice only for<br />

18 years at the current rate of production<br />

(290 bcm annually).<br />

Two suppliers provide 95% of imports<br />

of natural gas in Europe: Russia<br />

(58%) and Algeria (37%). To decrease<br />

the dependence on these two countries,<br />

the European Union encourages diversification<br />

in sources. With this in<br />

mind, the EU has turned to Iran and<br />

the countries of the Caspian Sea and<br />

Central Asia. Iran, with 16% of the<br />

world’s reserves (23,000 bcm), is the<br />

second richest country in natural gas<br />

after Russia. All the countries of the<br />

region are eager to deal in exports of<br />

natural gas in an effort to support<br />

their economic growth.<br />

The Caspian Sea<br />

and the Role of Greece<br />

It has been estimated that there are<br />

potentially 235 billion barrels of oil in the<br />

Caspian Sea region. This wealth is found in<br />

countries at considerable distances from<br />

world markets. The distance of these<br />

countries from the markets and their lack of<br />

infrastructure to facilitate the transportation<br />

of oil and gas have attracted the attention of<br />

large oil companies and those with<br />

technological know-how to the region. The<br />

transportation of oil to the markets of the<br />

West or East will not serve energy interests<br />

only, however. Wider economic and political<br />

interests will also be served, such as the<br />

building of roads that will provide access to<br />

the pipelines. In an effort to decrease the<br />

influence that Russia has in the region,<br />

Caspian countries are seeking alternative<br />

routes that will bypass the existing Russian<br />

Greece’ s Energy Consumption<br />

Greece consumes roughly 400,000 barrels of crude oil daily, about 210,000 barrels refined at<br />

Hellenic Pettoleum and about 190,000 from the refineries of Petrola and Motor Oil. Total annual<br />

consumption reaches 12.8 million tons, while the strategic reserves of the country amount<br />

to roughly 3.8 million tons.<br />

Greece's increase in GNP and improved standard of living translates into a continuous increase<br />

in oil requirements, a trend set to continue during the next 30 years. For the country to secure<br />

energy resources until 2010, for economic competitiveness, and for the benefit of consumers,<br />

investments of many billions of euros in the Greek energy market are essential.<br />

Greece, more than any other member-state of the EU, depends on energy from oil. The total<br />

annual consumption of oil for energy in Greece equals 67.95%. The EU average is 49%. Natural<br />

gas covers a large part of Europe’s energy requirements—24.2% on average—while in<br />

Greece it covers 2% of total annual energy consumption.<br />

According to EU legislation, every country should observe reserves of at least 90 days. During<br />

the Iraq crisis, Greece had roughly 2.5 millions tons in reserves, enough to last 105-110 days.<br />

transportation network. A similar bypass<br />

exists serving American interests in the<br />

transportation network in Iran. Greece is<br />

seeking to be a player in this market and it is<br />

precisely for this reason that American and<br />

Russian diplomacy has been at work to<br />

influence Athens. However, will Greece be<br />

able to take on this pivotal role—diplomatic,<br />

political and economic—in the region To<br />

what extent have Greece's industrial and<br />

political leaders fully realized the role that<br />

Greece can play in the Balkans, the Eastern<br />

Mediterranean, and the Black Sea-Caspian<br />

Sea region, a role centered around energy<br />

resources These are questions that still<br />

have not been answered.<br />

SUMMER 2003 AEGEAN NEWS 15


INTERVIEW<br />

<strong>Aegean</strong> and ChevronTexaco<br />

A Win-Win Relationship<br />

George Kandylis, Managing Director of<br />

ChevronTexaco Greek affiliate, speaks to<br />

<strong>Aegean</strong> News about the Texaco lubricants<br />

that <strong>Aegean</strong> offers to its customers.<br />

a little more time is needed for business units in other countries<br />

to rationalize their logistics and change their pattern of<br />

supply. The future for our export business is very promising.<br />

You have a strong relationship with <strong>Aegean</strong>. In what ways is this a<br />

win-win partnership<br />

It is clearly a win-win business relationship. Texaco secures<br />

its presence in a fast-growing retail network throughout<br />

Greece that conveys a profound message: "Texaco is still here."<br />

The <strong>Aegean</strong> network, with its superior design and expanding<br />

presence nationwide, is the right strategic partner to<br />

What have been the greatest advantages to the Texaco Chevron<br />

merger for the company in Greece<br />

Because of the previous limited presence of Chevron in the<br />

Greek market, no considerable short-term advantages can be<br />

seen resulting from the Chevron-Texaco merger. However, a<br />

ChevronTexaco Greek affiliate, drawing on an extended foundation<br />

of know-how and an expanded business portfolio, can<br />

plan its future progress on the basis of a profitable, sustainable,<br />

and high-tech infrastructure relying on considerable resources.<br />

From this standpoint, there is a multitude of medium-<br />

and long-term advantages that we anticipate will further<br />

enhance our presence in the areas where we operate.<br />

Many of your products are produced in, and exported from,<br />

Greece. How do you view Greece as a base for regional operations<br />

ChevronTexaco Greek affiliate is the ideal supplier of lubricants<br />

to a number of destinations. It is not only the geographical<br />

position of our plant that makes us the supply-point of<br />

choice, it is also our vast experience in the export trade, where<br />

we have the flexibility to customize our service to perfectly fit<br />

our customers’ needs. These assets were immediately identified<br />

as our strong points, and from the moment the merger was<br />

announced every month has been a record month for our export<br />

business. In fact, there is even more export potential since<br />

"The <strong>Aegean</strong> network, with its superior<br />

design and expanding presence<br />

nationwide, is the right strategic partner<br />

to achieve this goal."<br />

achieve this goal. Apart from that, the alliance offers Texaco<br />

and its customers an additional channel for providing<br />

Texaco's products and services. This allows our strategy to<br />

be flexible and customer-friendly. It also generates a revenue<br />

stream adding to our bottom line results.<br />

<strong>Aegean</strong>, on the other hand, is creating a value-added<br />

profile to the end user by utilizing Texaco's brand, which<br />

has been for decades synonymous with exceptional quality<br />

and superior technology. Through this cooperation <strong>Aegean</strong><br />

assures itself access to a universal lubricants environment,<br />

keeping pace with all new developments in the industry and<br />

sharing years of lubricant retail sales experience.<br />

<strong>Aegean</strong> has in hand a strong competitive advantage over other<br />

Greek companies and can face multinational competitors. Our<br />

collaboration is a powerful marketing tool to use in the fiercely<br />

competitive fuels and lubricants retail business in Greece. It<br />

is, of course, a profitable cooperation for <strong>Aegean</strong> as well.<br />

16 AEGEAN NEWS SUMMER 2003


What superior technologies do <strong>Aegean</strong> and ChevronTexaco customers<br />

benefit from and what can we look forward to in the future<br />

regarding technologies in lubricants<br />

Technologies developed are directed mainly via two channels:<br />

a) technologies for upgrading lubricants quality and performance<br />

according to OEM requirements and b) technologies<br />

for monitoring lubricants condition and servicing, resulting in<br />

a Technical Consulting Service orientation. EveryTexaco customer<br />

and <strong>Aegean</strong> customer will take advantage of both.<br />

Technology for producing synthetic lubricants is available<br />

in a wide range of Texaco products from petrol and diesel<br />

engine oils to synthetic gear oils, in addition to products designed<br />

for industrial applications. Hydrocracked products<br />

are also available, as well as conventional oils with the latest<br />

additive technology which creates outstanding performance<br />

meeting all OEM guidelines. Our patented technology in<br />

coolants should also be mentioned. Havoline XLC is an example<br />

of a product that can last much longer than any other<br />

type of antifreeze product in the market.<br />

Technologies having to do with monitoring and servicing<br />

include a series of used-oil analysis and maintenance monitoring<br />

programs such as OilCheck, TexCheck, and Computex.<br />

These tools not only provide immediate assistance to<br />

the customer regarding lubricant condition but also serve as<br />

a guide to reach the final goal—cost reduction of lubrication.<br />

If you add to these the experience and expertise required<br />

(technologies are not stand alone tools) by highly<br />

trained professionals, the result is high-quality Technical<br />

Consulting which each <strong>Aegean</strong> customer can enjoy.<br />

In terms of the future, it is really hard to predict since<br />

OEM requirements dictate technology upgrading. It appears,<br />

however, that we are moving to lower consumption<br />

of more expensive lubricants supported by much more sophisticated<br />

programs, resulting in an overall cost reduction<br />

in lubrication.<br />

What kinds of incentive programs do you offer station owners and<br />

how do you keep the owners abreast of product news<br />

Our team directly cooperates with <strong>Aegean</strong> Sales Representatives<br />

to provide customers with updates on our products and<br />

services. We identify market needs and create promotional<br />

programs according to our marketing plan. Of course I can<br />

not reveal our plans, but there are promotions designed to<br />

serve the needs of all intermediaries, the retailer, and the end<br />

user. Last March, for example, we successfully launched a<br />

promotional campaign primarily targeted at retailers that<br />

provided incentives to the gas station owner to introduce our<br />

high quality engine oils to customers. I have to say this<br />

CLEAN SYSTEM ADDITIVE promotion was a success,<br />

and we will create more this year. As I said, we have a strong<br />

cooperation with <strong>Aegean</strong> Sales Reps. We exchange thoughts<br />

and ideas and I'd say we have prospects for a bright future.<br />

What is your "Eco response" in Greece What programs do you<br />

have in place to ensure that environmental protection is part of<br />

your corporate culture<br />

Texaco Greece, as part of ChevronTexaco Global Lubricants,<br />

fully conforms with the Corporate HES (Health,<br />

Environment, Safety) policy. This is implemented through<br />

an integrated Management System in compliance with ISO<br />

14001 standards and Corporate Operational Excellence<br />

System Requirements.<br />

"<strong>Aegean</strong> has in hand a strong competitive<br />

advantage over other Greek companies<br />

and can face multinational competitors."<br />

Apart from operational specifications, separate HES<br />

objectives and targets are set at the beginning of each year,<br />

and are implemented through "environmental or safety programs"<br />

in which resources and responsibilities become allocated<br />

and monitored through the year. This process is a<br />

prescribed cycle of actions integrally linked to the business<br />

planning process. Our Business Unit accomplished several<br />

eco-programs the last year:<br />

● Monitoring groundwater pollution<br />

● Construction of a new wastewater treatment unit for<br />

reaching effluent composition standards of ChevronTexaco,<br />

which are far more strict than Greek law requires<br />

● Management and disposal of every waste stream of the<br />

plant, according to the requirements of ChevronTexaco<br />

policy and European Standards<br />

● Launch of a paper recycling scheme for both plant and<br />

office paper streams<br />

● Launch of a battery recycling scheme<br />

Nowadays, we are in the middle of a project to initiate two<br />

recycling schemes for our customers, one for used-oils and<br />

one for used-packaging. Every good idea that can lead us<br />

one more step forward is included in our yearly programs.<br />

This drive for continual environmental improvement is not<br />

an ad-hoc action. Texaco Greece wants to lead the world in<br />

safety, environment, health, reliability, and efficiency<br />

through the use of robust processes. We are committed to<br />

creating superior value in these fields and we strive to show<br />

that in our everyday business.<br />

SUMMER 2003 AEGEAN NEWS 17


DOMESTIC MARKET<br />

Continued Growth in Market Share<br />

New <strong>Aegean</strong> Van Program<br />

Konstantinos Poursanidis, <strong>Aegean</strong>'s Domestic Market Manager, discusses the programs, prospects,<br />

and strategies of <strong>Aegean</strong> as it becomes a leading player in the retail gasoline market.<br />

How is the retail market developing<br />

During the last few years the competition<br />

in the market has become far more<br />

intense. One main reason is that customers<br />

are becoming better informed<br />

and are demanding higher quality products<br />

and service. In addition, customers<br />

want service stations that are attractive,<br />

clean, and pleasant.<br />

Another primary characteristic of the<br />

market is that during the last five years<br />

multinational companies have been losing<br />

market share and domestic companies<br />

have been gaining market share. In<br />

1998 multinationals had 44% of the retail<br />

market whereas today they have<br />

35.5% and the market share of Greek<br />

companies has increased from 56% to<br />

64.5%. So we have seen a shift by customers<br />

toward Greek companies for the<br />

reason that Greek companies offer the<br />

same product at a more attractive price.<br />

Has the market been growing<br />

Yes. For instance, during 2002, there<br />

was a growth of 4.3% in domestic sales.<br />

At the same time, <strong>Aegean</strong> grew by<br />

25.6%, the largest increase in sales in the<br />

country by any company. And, first<br />

quarter results indicate that this trend is<br />

continuing into 2003. This is in a market<br />

where there are 20 companies competing<br />

for the loyalty of domestic consumers.<br />

"I believe that <strong>Aegean</strong> will<br />

continue to lead the growth<br />

rate by far, with a rate<br />

between 20% and 25%."<br />

How do you view the future of petroleum<br />

sales in the domestic market<br />

Indicators show there will be a continued<br />

growth in the market and as customers<br />

see an improvement in service<br />

and quality by Greek companies, with<br />

the understanding that the quality of<br />

all petrol is essentially the same, will<br />

show a preference for Greek brands.<br />

The market should grow by just slightly<br />

less than it did in 2002, let's say<br />

around 3%-3.5%, but I believe that<br />

<strong>Aegean</strong> will continue to lead the<br />

growth rate by far, with a rate between<br />

20% and 25%. <strong>Aegean</strong>'s network continues<br />

to grow and should include well<br />

over 300 stations by the end of the<br />

year. Primarily, we are now expanding<br />

our network in the south— in Attiki,<br />

the Peloponnese, and Western Greece.<br />

<strong>Aegean</strong> invests a considerable amount of<br />

money in its network and stations.<br />

Up to now, we have invested roughly ú6<br />

million in our stations and retail network<br />

and until the end of 2004 we will invest<br />

another ú4 million, for a total of ú10<br />

million. We believe that having high<br />

quality stations with clear signs, efficient<br />

pumps, and protective canopies shows our<br />

customers that we take their needs into<br />

account. Customer service is and station<br />

quality is at the top of our priority list.<br />

You have recently initiated a new inspection<br />

and control program with a mobile inspection<br />

van. What is the function of the van<br />

18 AEGEAN NEWS SUMMER 2003


The new van initiative is aimed at guaranteeing<br />

the quality of our product and<br />

services. The van is a mobile inspection<br />

unit operated by a highly qualified<br />

technician. Without warning, the van<br />

visits stations in our network and analyzes<br />

a station's fuel on the spot to determine<br />

if it has been altered in any<br />

way. In this way, <strong>Aegean</strong> continually<br />

monitors its fuel to ensure that fuel<br />

tampered with from any source is not<br />

sold at <strong>Aegean</strong> stations.<br />

If the fuel is found to be as it should, a<br />

70<br />

60<br />

50<br />

40<br />

30<br />

written certificate is issued. If the fuel is<br />

found to have qualities outside <strong>Aegean</strong>'s<br />

specifications, it is immediately replaced,<br />

the reasons are investigated, and<br />

any infractions are dealt with in the<br />

strictest way. All measures are taken to<br />

ensure that the reputation of the company<br />

is maintained and that further infractions<br />

are prevented.<br />

This program is one that we are very<br />

proud of since it strongly supports the<br />

three pillars of <strong>Aegean</strong>'s credo: low<br />

prices, aesthetic superiority, and quality<br />

Retail Market Share: Greek and Foreign Companies<br />

56,1<br />

43,9<br />

58,2<br />

41,8<br />

1998 1999 2000 2001 2002<br />

GREEK COMPANIES<br />

60,6<br />

39,4<br />

63,9<br />

36,1<br />

FOREIGN COMPANIES<br />

<br />

64,5<br />

35,5<br />

"The van is a mobile<br />

inspection unit that visits<br />

stations in our network and<br />

analyzes a station's fuel<br />

on the spot."<br />

of services and products. <strong>Aegean</strong> will<br />

continue to initiate innovative projects<br />

that ensure we maintain the highest<br />

standards in customer service, quality<br />

control, and environmental protection.<br />

Konstantinos Poursanidis<br />

Domestic Market Manager<br />

Konstantinos Poursanidis heads the<br />

domestic market operations at AEGEAN.<br />

Mr. Poursanidis studied business management<br />

and received his university<br />

degree from the University of Piraeus.<br />

He has been active in the oil sector for<br />

25 years. He spent 23 years at Texaco<br />

and a year and a half at Shell. Since<br />

April 2002 he has been at <strong>Aegean</strong>.<br />

His primary responsibilities<br />

include the<br />

retail station network,<br />

programming<br />

fuels from the<br />

refineries, and<br />

negotiating with<br />

the government.<br />

SUMMER 2003 AEGEAN NEWS 19


BUNKERING<br />

Fluctuation in Platt's Prices<br />

From the beginning of 2003, Platt's prices have been highly unstable<br />

for fuel and gas oil products in the Mediterranean, as seen in the table.<br />

Platt’ s Prices 2003 (High CIF Med)<br />

400<br />

350<br />

10/3/03<br />

FUEL<br />

GASOIL<br />

300<br />

250<br />

PRICE (S/TN)<br />

200<br />

13/2/03<br />

5/5/03<br />

150<br />

100<br />

13/2/03<br />

50<br />

0<br />

2/1/2003<br />

16/1/2003<br />

30/1/2003<br />

13/2/2003<br />

27/2/2003<br />

13/3/2003<br />

27/3/2003<br />

10/4/2003<br />

24/4/2003<br />

8/5/2003<br />

22/5/2003<br />

5/6/2003<br />

19/6/2003<br />

3/7/2003<br />

17/7/2003<br />

DATE<br />

When prices continually rise,<br />

or fluctuate widely on a daily<br />

basis, the selling process<br />

becomes extremely challenging and dynamic.<br />

It is not easy to forecast the<br />

proper time to buy or sell, for either<br />

buyer or supplier, and maximize or even<br />

ensure profits in bunkers.<br />

It is vital, therefore, to be continuously<br />

informed and up-to-date with market<br />

events and conditions, to communicate<br />

with customers for an understanding<br />

of market levels, and to analyze price<br />

tendencies daily. Risk is a constant element,<br />

but being on top of the market is<br />

mandatory to minimize risk.<br />

The customer, an integral piece of<br />

the bunkering puzzle, must be carefully<br />

selected and serviced. The supplier<br />

must make well-informed decisions<br />

about to whom the product is<br />

sold and must assess numerous variables:<br />

credit line, payment terms, and<br />

Fuel<br />

13/02/03 178-185 $/MT<br />

25/04/03 123-127$/MT<br />

19/06/03 142-146$/MT<br />

Diesel<br />

05/02/03 270-275 $/MT<br />

10/03/03 370-375 $/MT<br />

19/03/03 230-235 $/MT<br />

the like. Likewise, customers do their<br />

analysis and take into account not<br />

only competitive prices but aspects<br />

such as quality, service, and established<br />

business relationships that<br />

come into play in the event of difficulties<br />

in supply.<br />

<strong>Aegean</strong> is dedicated to excellence<br />

and is committed to providing the<br />

highest level of customer service<br />

through its able and experienced<br />

staff. Moreover, <strong>Aegean</strong> can provide<br />

support to all its customers who purchase<br />

petroleum products in each<br />

port it serves.<br />

by Gregory Robolakis<br />

20 AEGEAN NEWS SUMMER 2003


The Importance of Sulphur in Fuels<br />

Choosing the Right Lubricant<br />

Industry experts know that minimizing the number of lubricants used on a vessel simplifies<br />

the lives of the people that use and order lubricants.<br />

Many main engines are built<br />

that require a specific type<br />

of lubricant and the use of<br />

that lubricant is vital to the longevity<br />

of the engine. In other words, the<br />

quality of the fuel burned is of utmost<br />

importance to how well an engine<br />

performs and for how long. The type<br />

of fuel used—MGO, MDO, of MFO—<br />

is a primary criterion, due to the sulphur<br />

content, which differs depending<br />

on the category of the fuel. During<br />

combustion, SO 2 or SO 3 are created<br />

with the presence of water, and sulphuric<br />

acids emerge, which are highly<br />

corrosive.<br />

The essential characteristic that<br />

determines the correct lubricant in<br />

such cases is its alkalinity (TBN). This<br />

basically represents the capability of<br />

the lubricant to neutralize acids that<br />

develop during the duration of combustion.<br />

Depending on the type of engine,<br />

the type of fuel, and the percentage of<br />

sulphur, the following categories of<br />

lubricants should be used.<br />

The recommendations of the engine<br />

Gregory Robolakis<br />

Director of <strong>Marine</strong> Sales<br />

Gregory Robolakis earned a master’s<br />

degree in chemical engineering at the City<br />

University of New York. His career began<br />

at Shell Hellas in 1988 and in 1994 he<br />

took over as Director of <strong>Marine</strong> Sales of<br />

Agip Petroli Spa in the Athens offices.<br />

Mr. Robolakis joined<br />

<strong>Aegean</strong> as lubricants<br />

manager and fuels<br />

contract negotiator and<br />

is currently Director<br />

of <strong>Marine</strong> Sales (Fuels<br />

and Lubricants).<br />

Engine Slow Speed Medium Speed Medium/High Speed High Speed<br />

Fuel 3-5%S 3-5%S 0,5-3%S 0,2-1,5%S<br />

Lubricant M/E: 5-8 10-40 6-30 6-16<br />

TBN<br />

CL=70<br />

manufacturer should always be followed<br />

to determine the final choice of<br />

the lubricant.<br />

by Gregory Robolakis<br />

Shipping<br />

Modernizing the <strong>Aegean</strong> Fleet<br />

According to statements by <strong>Aegean</strong> Shipping, <strong>Aegean</strong> is closely monitoring<br />

the developments in the industry and the European Union regarding<br />

the regulations for the phasing out of single-hull ships. New<br />

EU regulations state that all ships that transport heavy oils must be<br />

double hulled vessels.<br />

Regardless of whether the company agrees with the regulations,<br />

they are here to stay and it must be prepared and comply. <strong>Aegean</strong><br />

acquired two double hulled vessels several months ago which it<br />

intends to use in its bunkering operations and it is now looking at<br />

other double hulled vessels to purchase.<br />

Recently <strong>Aegean</strong> acquired the Mexican-flagged ANA HUAC, a<br />

30,000 DWT double side vessel that it intends to convert into a<br />

double-double hull. This vessel will be used to service the contracts<br />

<strong>Aegean</strong> has in the EU. During the last several months the company has<br />

been rejuvenating its fleet with the purchase of other vessels including<br />

two OMI tankers from the United States and at the same time has<br />

been selling older vessels.<br />

As <strong>Aegean</strong> continues to reorganize its fleet it is seeking to expand<br />

on the bigger side with the purchase of two 80,000-100,000 ton<br />

Aframax vessels.<br />

SPRING 2003 AEGEAN NEWS 21


AGENCY<br />

<strong>Aegean</strong> Agency<br />

Signs New Contract<br />

<strong>Aegean</strong> Agency has signed a<br />

contract with the National<br />

Gas Company to supply ships<br />

that deliver natural gas in Greece, further<br />

strengthening its position in general<br />

shipping services and ship chandelling<br />

services in Greece.<br />

<strong>Aegean</strong> Agency supplies services to<br />

ships in all Greek ports as well as to ships<br />

that harbor in the port of Gibraltar.<br />

According to Nick Firippis, <strong>Aegean</strong><br />

Agency Manager, Agency personnel<br />

have more than 25 years of experience<br />

and provide its customers with high<br />

level services at competitive prices.<br />

The group has managed to increase<br />

the number of ships it supplies every<br />

year. <strong>Aegean</strong> Agency offers services<br />

to large shipping companies, both<br />

Greek and foreign, and offers services<br />

to ships of every size and type such as<br />

VLCC, tankers, cargo vessels, reefer<br />

vessels, OBO, and containers, in loading<br />

and offloading, fueling, repairs,<br />

water supplies, delivery and receipt of<br />

ships, and payment transactions.<br />

Since 2002 it has been a member of<br />

the international organization IN-<br />

TERTANKO. Mr. Firppis says that<br />

<strong>Aegean</strong> constantly strives to improve<br />

the quality of services to its customers<br />

and at the same time increase its customer<br />

base.<br />

¡ikolaos Firippis<br />

Director of <strong>Aegean</strong> Agency<br />

Nikolaos Firippis has been at <strong>Aegean</strong><br />

since 1996 and is Director of <strong>Aegean</strong><br />

Agency. He a graduate of the London<br />

School of Foreign Trade where he<br />

received his degree in shipping.<br />

Mr. Firippis is an<br />

avid supporter of<br />

Olympiakos<br />

Football Club and,<br />

in addition to<br />

football, enjoys<br />

fishing and the<br />

cinema.<br />

22 AEGEAN NEWS SUMMER 2003


WASTE TREATMENT<br />

Good Treatment<br />

at Hellenic Slops<br />

Collecting and treating marine and industrial wastes has become one of the major concerns<br />

for the public and private sectors. EU legislation stipulates that waste disposal must be carried<br />

out in accordance with community standards and regulations.<br />

Hellenic Slops S.A. is Greece's<br />

top company that collects,<br />

transports, and treats oily<br />

waste waters, sewage, and toxic and<br />

hazardous ship-generated wastes, as<br />

well as wastes originating from landbased<br />

industrial units. Hellenic Slops,<br />

based in Piraeus, has installations in<br />

ports throughout Greece and is able to<br />

service any region that needs waste<br />

management.<br />

According to Managing Director<br />

Panagiotis Stamatogiannis, the company<br />

treats liquid wastes and residues<br />

(slops) from vessels calling at Piraeus,<br />

Elefsis, Patras, Corfu, Souda Bay,<br />

Alexandroupolis, Igoumenitsa and<br />

Kavala, as well as other ports and does<br />

so in full compliance of EU legislation<br />

as well as according to the standards of<br />

ISO 9002 and 14001.<br />

Mr. Stamatogiannis says "We operate<br />

a variety of facilities that ensure all<br />

waste is treated promptly and completely.<br />

We have dedicated tankers, barges,<br />

auxiliary vessels, and tank trucks to<br />

collect residues that are transferred to<br />

state-of-the-art treatment facilities.<br />

Hazardous waste is treated with the utmost<br />

concern for safety of personnel and<br />

the environment, and we are fully licensed<br />

to deal in such materials. Upon<br />

delivery, we provide a certificate of lawful<br />

handling."<br />

Ship generated waste, such as oily<br />

tank washings, fuel residues, and oily<br />

bilge waters are transferred to SLOPS<br />

X, the company's floating treatment<br />

facility. Wastewater and sewage is<br />

treated in the wastewater biological<br />

treatment plant.<br />

The SLOPS X has a total storage<br />

capacity of 52,000m 3 and can process<br />

up to 700m 3 per hour, including heavy<br />

viscous liquids. The SLOPS X also has<br />

tank cleaning services on board and a<br />

fully-equipped oil spill combating<br />

station with oil containment booms,<br />

skimming systems, oil sorbents and<br />

absorbents.<br />

In addition to servicing vessels at sea,<br />

Hellenic Slops handles waste at land<br />

units for the Public Power Corporation<br />

(DEH), Skaramangas Shipyards, Elefsis<br />

Shipyards, Syros Shipyards, Cronos<br />

Glassworks, and Coca-Cola and other<br />

companies and organizations.<br />

Hellenic Slops is a member of<br />

HELMEPA, EUROSHORE, and<br />

IAPH.<br />

Panagiotis Stamatogiannis<br />

Managing Director<br />

Panagiotis Stamatogiannis has been<br />

Managing Director of Hellenic Slops for<br />

eight years and coordinates the efforts<br />

of all employees to make the company<br />

the frontrunner in the protection of<br />

Greece’s marine<br />

environment and<br />

to provide services<br />

in harbors<br />

throughout the<br />

country.<br />

For more Information<br />

contact Panagiotis Stamatogiannis at<br />

Hellenic Slops: info@slops.gr/ www.slops.gr<br />

SUMMER 2003 AEGEAN NEWS 23


AEGEAN PEOPLE<br />

Making Dreams Come True<br />

A Studied Approach<br />

Efstratios Panagiotokopoulos,<br />

who has been working at<br />

<strong>Aegean</strong>'s accounting department<br />

since 2001, in June completed his<br />

first year of an MBA program at the<br />

University of Piraeus, where he is concentrating<br />

in finance and accounting.<br />

Eight hours of work followed by four<br />

hours of classes has been the regular<br />

schedule of Efstratios throughout the<br />

past year, a demanding but not unpleasant<br />

schedule for the 23-year old<br />

Athens native who would eventually<br />

like to earn a Ph.D. degree.<br />

"<strong>Aegean</strong> is helping finance a part of<br />

my studies and that helps a lot. It also<br />

demonstrates the positive attitude the<br />

company has toward its young employees<br />

and toward education."<br />

"The supportive and positive environment at <strong>Aegean</strong> has<br />

helped me develop personally and professionally. I am<br />

able to initiate projects and my ideas are received openly,<br />

something that has been a valuable experience. <strong>Aegean</strong> is<br />

helping finance a part of my studies and that helps a lot."<br />

Determined to be a Doctor<br />

Efstratios also has a positive attitude<br />

toward education. He earned his<br />

BA in economics in 2001 (graduating<br />

One of the best sayings we have,<br />

"It's never too late," is often at<br />

the heart of success. For<br />

Roula Kakkou, a secretary at <strong>Aegean</strong><br />

since 1995, time appears not an obstacle,<br />

but rather an ally. After the native<br />

of Nikea completed her studies at<br />

the Technical Institute of Athens<br />

(TEI) with a major in Public Health,<br />

she took the rigorous exams for medical<br />

school. Roula, who is married, had<br />

given birth to her first child just<br />

months before taking the exams. Nevertheless,<br />

she passed the entrance exams<br />

and was accepted to the medical<br />

school at the University of Patras.<br />

"I always wanted to be a doctor, and<br />

am determined to complete my medical<br />

studies, regardless of any difficulties.<br />

Since Patras is not very convenient<br />

for me, I have applied for a<br />

transfer to medical school in Athens<br />

and hope to begin my studies as soon<br />

as possible." Roula would like to study<br />

pediatrics and is undeterred by the<br />

four years of study ahead of her. " I<br />

look forward to attending medical<br />

school and am very appreciative of the<br />

support I have received from <strong>Aegean</strong>.<br />

The company has allowed me to be<br />

flexible with my work hours so that I<br />

could attend classes and prepare for<br />

the exams."<br />

For Roula, making time an ally has<br />

been the best strategy for success and<br />

one that would serve all of us well.<br />

3rd in his class) and has received numerous<br />

scholarships, including one for<br />

a semester at the University of<br />

Osuabrueck in Germany. In addition<br />

to being a native speaker of Italian<br />

and Greek, Efstratios is fluent in<br />

English and German. He hopes to<br />

pursue an MSc in Decision Science at<br />

the Economic University of Athens<br />

and hopes his training will lead to a<br />

successful career at <strong>Aegean</strong>.<br />

"The supportive and positive environment<br />

at <strong>Aegean</strong> has helped me develop<br />

personally and professionally. I<br />

am able to initiate projects and my ideas<br />

are received openly, something that has<br />

been a valuable experience."<br />

In his "spare" time, Efstratios enjoys<br />

basketball, baseball, swimming, and<br />

traveling.<br />

24 AEGEAN NEWS SUMMER 2003


STATION OF THE MONTH<br />

When Dimitris Tragoumanidis began his gas station outside<br />

Elefsina in 1990, it was a small operation with a few<br />

employees. Today, his <strong>Aegean</strong> station is one of the busiest in<br />

Greece and Mr. Tragoumanidis sees room for more growth.<br />

The "30 th Kilometer" <strong>Aegean</strong><br />

24 hours a day, seven days a week<br />

Overlooking the bay of Elefsina in<br />

Loutro Pyrgos at the 30th kilometer<br />

of the Athens-Corinth<br />

National Highway, Mr. Tragoumanidis's<br />

<strong>Aegean</strong> "operation" today employs more<br />

than 30 staff—14 at the gas station, 12<br />

in the mini market and cafeteria, and<br />

four in the accounting office. Sitting on<br />

15 stremmata (5 acres), the "30th Kilometer"<br />

<strong>Aegean</strong>, as it is called, is a hive of<br />

activity, with cars, trucks, and motorcycles<br />

constantly pulling up to the pumps<br />

as they leave greater Athens for trips to<br />

Patras, Sparta, Tripoli, Nafplio, Kalamata<br />

and all destinations in the Peloponnese<br />

and western Greece. "On Fridays<br />

and Saturdays, it is amazing to see the<br />

number of customers who stop at the<br />

station. We have thousands and thousands<br />

of customers each week. In fact,<br />

our station is the largest in Greece in<br />

terms of volume of gas pumped," says<br />

Mr. Tragoumanidis, who has been in the<br />

business for 14 years.<br />

The station offers multiple pumps<br />

for full and efficient service and has a<br />

team of young men that quickly respond<br />

to the needs of each customer,<br />

24-hours a day, seven days a week,<br />

365 days a year. Drivers can have an<br />

oil change or a car wash and relax in<br />

the large cafeteria/snack bar with hot<br />

or cold refreshments including sandwiches<br />

and toasts. The mini market<br />

carries a wide range of necessities and<br />

small gift items, as well as toys for tots.<br />

Mr. Tragoumanidis wife is an active<br />

part of the station management and his<br />

daughter Toula is becoming general<br />

manager of all operations. "The business<br />

is our life and we all do our best<br />

to make it the best. All of us working<br />

together is a great joy and source of<br />

satisfaction."<br />

According to Mr. Tragoumanidis,<br />

"Our relationship with <strong>Aegean</strong> is excellent.<br />

It is based on friendship, but the<br />

most important characteristic of our<br />

business dealings is the mutual respect<br />

that we have for each other. I see that Jacob<br />

Melissanidis and the entire team at<br />

<strong>Aegean</strong> look after our needs and I support<br />

the company every way that I can."<br />

"The station offers multiple pumps for full and efficient<br />

service and has a team of young men that quickly respond<br />

to the needs of each customer, 24 hours a day, seven days<br />

a week, 365 days a year."<br />

Mr. Tragoumanidis has built a topof-the-line<br />

business enterprise but is<br />

eager to do more. In September, he will<br />

renovate the entire station so that his<br />

customers will enjoy the best possible<br />

service of any gas station in Greece.<br />

Business is always on the increase, and<br />

in the future he may build a hotel on the<br />

land above the station, offering a unique<br />

combination of services at the "30th<br />

Kilometer" <strong>Aegean</strong>.<br />

SUMMER 2003 AEGEAN NEWS 25


EU PRESIDENCY<br />

Policies<br />

The Greek Presidency<br />

The proposal for imposing common taxation in energy<br />

was just one of the economic policy issues that the Greek<br />

presidency was asked to deal with.<br />

¡ikos Christodoulakis | Minister of Economy<br />

After years of discussions, a solution<br />

was found that establishes<br />

a tax framework in<br />

which minimum rates of tax apply on<br />

fuel. The objective of this framework is<br />

to save energy and to protect the environment<br />

without creating excessive tax<br />

burdens that will affect the competitiveness<br />

of the industry.<br />

The framework was one of the primary<br />

concerns of the economic policy<br />

promoted by the Ministry of Finance<br />

and Economy in the six-month period<br />

of the Greek presidency, and was presented<br />

by Nikos Christodoulakis,<br />

Minister of Economy.<br />

Based on the proposed compromise,<br />

which the Greek presidency put<br />

forward and was adopted by the remaining<br />

member countries, the imposition<br />

of fuel tax will increase gradually<br />

over the next few years, so that the<br />

increase in fuel prices does not create<br />

problems in production or consumption.<br />

Greece has in fact ensured a<br />

transitional period until 2010 in order<br />

to adapt to the new plan.<br />

Other issues that the Ministry of<br />

Finance dealt with in the six-month<br />

period of the Greek presidency were:<br />

Taxation on Savings<br />

Putting into effect the community directive<br />

on charging tax on deposits<br />

that have "emmigrated" to tax havens<br />

in Europe is estimated to yield potentially<br />

ú300 million of profit annually<br />

to the Greek economy. The directive<br />

anticipates that all member-states will<br />

automatically exchange information,<br />

which will be gathered by the banking<br />

institutions where deposits are made,<br />

and transmitted to the relevant authorities<br />

of member states. Owing to<br />

banking confidentiality, Austria, Belgium,<br />

Luxembourg, and third-world<br />

countries will put the directive of retaining<br />

taxes (up to 35%) into effect<br />

during the transitional period. The<br />

investor’s country of residence will<br />

collect 75% of the income from this<br />

tax. The objective of this directive is<br />

to crack down on tax evasion and to<br />

increase competitiveness in the money<br />

markets of the Union. The solution<br />

was reached after tough negotiations<br />

between the Greek presidency and<br />

Luxembourg and Austria, who reacted<br />

strongly to such measures, while similar<br />

reactions came from countries<br />

outside the EU, including Switzerland.<br />

The directive will apply from<br />

1/1/2005, and Greece and Portugal<br />

have exercised the right to a transitional<br />

period of 8 years.<br />

The Eurogroup & Budget Policies<br />

After negotiations lasting several<br />

months, an agreement was reached regarding<br />

the need to observe the Stability<br />

Pact, while at the same time flexibility<br />

(circularly adapted deficit, depending<br />

on a county's economic situation)<br />

was promoted. The agreement<br />

anticipates that in periods of an economic<br />

boom, it is the responsibility of<br />

member-states to create margins in<br />

their budget policy and to follow a<br />

more relaxed budgetary policy in periods<br />

of a slow-down, without, however,<br />

exceeding a deficit of 3%. The need for<br />

budgetary discipline becomes even<br />

more crucial given the fact that most<br />

26 AEGEAN NEWS SUMMER 2003


"A small country proved that it is able to guide the EU.<br />

I congratulate you because you proved that a six-month<br />

rotation enriches [the EU] and is, in fact, a creative<br />

element for the Union."<br />

Johannes Voggenhuber, MP, Germany<br />

states of the European Union will face<br />

the problem of increased social security<br />

expenses due to an ageing population.<br />

Governing Lines<br />

in Economic Policy<br />

The 15 member states decided to give<br />

weight to policies focusing on a more<br />

competitive, dynamic, and economic<br />

information base, to boost competition<br />

in the markets of goods and services.<br />

The states also decided to emphasize<br />

reforms in the job market and to review<br />

policies of the social service systems.<br />

Regional Policy<br />

The planning and the framework of<br />

the Fourth Community Support program<br />

were also initiated in the sixmonth<br />

period of the Greek presidency.<br />

Greece is expected to collect a significant<br />

part of its funds from this new<br />

package and the financing will begin<br />

in 2007-2008.<br />

Financial Markets<br />

Steps were taken for the faster unification<br />

of European Stock markets. The<br />

economic and political uncertainty of<br />

the last few months highlighted more<br />

than ever the need for a much faster<br />

pace in the unification of European<br />

capital markets, so that transparency<br />

of transactions is also improved.<br />

An important parameter contributing<br />

to unification was the gradual<br />

application, since 1999, of the<br />

Action Plan for Financial Services.<br />

According to recent studies of the<br />

European Committee, the procurement<br />

of financial services is expected<br />

to yield significant profits in all sectors<br />

of economic activity. In all countries,<br />

calculations forecast an increase<br />

of 1.1% in GNP, of 0.5% in employment,<br />

of 6% in investments, and of<br />

0.8% in private consumption. Business<br />

profits will be generated as much<br />

from the reduction of transaction<br />

costs as from financial costs, and also<br />

from the increase in the variety of financial<br />

products available.<br />

The History of "Green" Tax<br />

Discussions on charging a "green tax"<br />

in member-states of the EU go back<br />

many years. Until today, each country<br />

followed its own policy on the issue. In<br />

fact, 11 European countries have<br />

been charging tax to industries that<br />

pollute the environment, in addition<br />

to a fuel tax, while in industries that<br />

used ‘clean’ forms of energy, employer<br />

contributions and other taxes were<br />

decreased accordingly.<br />

In Greece—where in 1992 the<br />

"taliro" (five cents) on fuel was<br />

charged in order to contribute to an<br />

environmental fund—both members<br />

of parliament and major social institutions<br />

(such as the National Workers<br />

Union of Greece) expressed fears of<br />

the consequences that this measure<br />

might have on the economy. "A measure<br />

that can have a very positive impact<br />

on the environment should not<br />

damage the economy or society," they<br />

stressed. Minister Christodoulakis has<br />

also stated in the past: "Whatever the<br />

changes, they must be supported by<br />

corresponding economic, social and<br />

environmental parameters."<br />

Experience has shown that the<br />

green tax in some countries was introduced<br />

with greater success (as in<br />

the Scandinavian countries and in<br />

Holland), whereas in others there were<br />

significant consequences. In Germany,<br />

for example, the imposition of<br />

the green tax in 1999 led to fuel price<br />

doubling, which significantly affected<br />

people with lower incomes.<br />

Among the countries that have imposed<br />

a fuel tax on motorists and taxes<br />

on energy consumption from<br />

sources that affect the environment<br />

are Norway, Finland, Sweden, Denmark,<br />

Spain, United Kingdom, Germany,<br />

and Italy.<br />

SUMMER 2003 AEGEAN NEWS 27


MARITIME TRADITIONS<br />

The Ancient Trireme<br />

Nimble Projectile of the Ancient Greek Navy<br />

In the 5 th century BC the Greek navy was one of the most powerful in the Mediterranean,<br />

and the Athenian trireme was one of the most dangerous and effective weapons of its time.<br />

Built for speed and mobility, the<br />

trireme was 37 meters long<br />

with an overall beam of 5.5<br />

meters, had 170 oarsmen in 3 files on<br />

each side (top file 31; middle and bottom<br />

27; one man per oar), and was<br />

able to cover 184 nautical miles at<br />

about 7.5 knots.<br />

The vessel had a large square sail<br />

that allowed it to cruise at an estimated<br />

maximum of 14 knots in favorable<br />

weather conditions. Greece had many<br />

natural harbors, and some were used<br />

exclusively for triremes.<br />

The resources required to build and<br />

maintain a fleet were tremendous. Although<br />

it would not have fared very<br />

well in open seas because of its design<br />

(the bottom row of oars were only 18<br />

inches above the waterline), it was very<br />

fast and maneuverable for short, closein<br />

battles. The crew consisted of 203<br />

men: 170 oarsmen, 14 spearmen, 4<br />

archers, and 25 officers and sailors.<br />

Putting oarsmen over each other was<br />

an ingenious idea. This design feature<br />

raises the center of gravity that threatens<br />

the stability of a very low-draughted<br />

ship, while at the same time keeping<br />

the surface area inside the water at<br />

a minimum. In battle, the trireme was<br />

"In battle, the trireme was<br />

but a stripped-down waterborne<br />

projectile, propelled<br />

by human muscle power."<br />

but a stripped-down water-borne<br />

projectile, propelled by human muscle<br />

power. The most common engagement<br />

tactic by both sides was to get very<br />

close to the enemy ship and either ram<br />

it or brush along side it and snap all the<br />

oars off, leaving it disabled and at the<br />

mercy of the attacking ship.<br />

The trireme's design made it a formidable<br />

ramming device. When not<br />

used in battle, the trireme was used as<br />

a cargo ship. For reasons of economy,<br />

the number of oarsmen was kept to a<br />

minimum, providing more space for<br />

the cargo. When preparing for battle,<br />

all unnecessary weight—including the<br />

sail—was left ashore.<br />

In 480 BC, after the Persian army<br />

had conquered most of Greece and<br />

the Greek navy anchored in the Bay of<br />

Salamis was left to determine the fate<br />

of the nation. In the famous battle of<br />

Salamis, 1,200 Persian galleys were<br />

sent to deal with 450 Greek triremes.<br />

During the fierce engagement, more<br />

than 200 Persian ships were lost and<br />

many more captured and the Persians<br />

suffered a terrible defeat.<br />

After the victory of Salamis,<br />

Athens led the Delian League, an alliance<br />

of Greek states created to keep<br />

the Persians out of the <strong>Aegean</strong>. The<br />

Delian League was later to become<br />

the mighty Athenian Empire.<br />

28 AEGEAN NEWS ∞¡√π•∏ 2003


FORUM<br />

Financial Services<br />

Modern and Made-to-Order<br />

An interview with Paul Psomiades, President and CEO<br />

of the Aspis Group of Companies<br />

Changes in the banking, finance, and insurance industry have<br />

been dramatic in the previous three years. What are the most important<br />

trends to emerge in these industries that have an effect<br />

on businesspeople<br />

I would not call the changes in these industries dramatic. In<br />

the last few years, our country, as a member of a united Europe,<br />

has taken significant steps in the finance industry, integrating<br />

into the second largest economy in the world. The euro<br />

has become the chosen currency of exchange after the dollar<br />

by third world countries, countries that for the last 30<br />

years kept all their reserves in dollars.<br />

In the banking industry, competition has sparked improvement<br />

in all services, from those for large enterprises down to<br />

savings accounts and loans. I believe the Greek banking client<br />

has been deprived of neither products nor services, compared<br />

with other European citizens.<br />

September 11 th had very serious repercussions in the insurance<br />

industry on a global level and the consequences are evident<br />

in the sector's financial figures. I believe that the storm<br />

has passed and now we find ourselves well on the path toward<br />

recovery. After the attacks and the compensation that insurance<br />

companies paid, people became more aware of the advantages<br />

of being insured, which is ultimately a guarantee,<br />

despite the necessary increase in premiums.<br />

What sorts of products exist on the market today that small- and<br />

medium-size businesspeople can take advantage of—products<br />

that were not available a few years ago<br />

As I mentioned, banks have become more in tune to their<br />

clients' environment, anticipating their needs and offering<br />

tailor-made products.<br />

Investment services, previously unknown, appeared after<br />

the introduction of the euro. Bankassurance products are also<br />

considered a novelty.<br />

In the loan sector, small, medium, and large enterprises<br />

can chose between loans with fixed or variable repayment periods<br />

and interest rates, depending on financial needs and<br />

cash flows. Interest rates are based either on the institution’s<br />

own basic interest rate on borrowings, or on the interest rate<br />

of the European central bank, plus a margin depending on<br />

the credit rating of each client.<br />

How effective has the deregulation process been in the financial<br />

marketplace and what changes or improvements are still needed<br />

in your opinion<br />

Deregulation in the finance industry was immediate and, I<br />

would say, a precondition for our country to join the Eurozone.<br />

In a short period of time, Greece managed to adopt new<br />

EU measures.<br />

In the new deregulated economic environment,<br />

which sorts of advice do you believe businesspeople<br />

would be best to follow regarding financial<br />

planning and allocation of resources, especially<br />

with regard to business growth<br />

I believe that after the recent deregulation of<br />

consumer credit by the Bank of Greece, clients<br />

will show more interest in credit institutions<br />

increasing the limit of consumer loans. With<br />

regard to business growth, I believe that it is<br />

the right time for expansion, something supported<br />

by the latest reduction in interest rates<br />

by the U.S. Federal Reserve. The low cost of<br />

business loans helps to modernize outdated<br />

premises and to investing in new technology.<br />

The Aspis Group<br />

The Aspis Group of Companies<br />

is active in insurance, banking,<br />

investment, and real estate services.<br />

The Group is a key player in<br />

Greece and is developing a significant<br />

presence in other European<br />

markets. Aspis has been active for<br />

60 years and bases its continued<br />

success on extensive knowledge<br />

and experience.<br />

Many analysts believe that the energy sector<br />

will play a major role in global growth in the<br />

next decade. Do you believe energy markets will<br />

change dramatically during the next ten years<br />

I believe that your question is of vital importance,<br />

especially since the war in Iraq<br />

put the country back on the energy map,<br />

given the amount of oil that Iraq exports<br />

and the large oil reserves that it has. Considering<br />

the influence that oil has had on<br />

the international economy and on international<br />

politics over the last 40 years, I believe<br />

that energy will be one of the key issues<br />

that will play a major role and leave a<br />

mark on each new decade.<br />

SUMMER 2003 AEGEAN NEWS 29


TRAVEL<br />

Halkidiki<br />

Forests and Seas Meet Under the Mediterranean Sun<br />

Halkidiki, a three-fingered peninsula located roughly in the center of Macedonia, juts deeply<br />

into the <strong>Aegean</strong> Sea, creating the longest stretch of coastline, estimated to be more than 500<br />

kilometers long, in mainland Greece.<br />

30<br />

The main peninsula terminates in<br />

three smaller ones: Kassandra,<br />

Sithonia, and Mount Athos, better<br />

known among Greeks as Aghion<br />

Oros—the Holy Mountain. Halkidiki's<br />

landscape offers a stunning variety: long<br />

sandy beaches in Kalamaria, Nikiti,<br />

Toroni, and Ierissos; alternating rocks<br />

and trees in Sithonia; picturesque small<br />

bays in Vourvourou; and impressive rocks<br />

at the Capes of Kassandra, Sithonia and<br />

Athos. Halkidiki does not have any rivers,<br />

one of the reasons why the sea surrounding<br />

it is one of the clearest in Greece.<br />

Although the superb sandy beaches<br />

and aquamarine sea are the primary<br />

attractions for holidaymakers, the region<br />

offers many more things to see and do.<br />

The cave of Petralonas stretches for two<br />

kilometers and has impressive stalagmites<br />

and stalagmites. Excavators found<br />

a 260,000 year-old human skull in the<br />

cave, providing evidence of pre-historical<br />

habitation.<br />

Polygyros, the capital of the<br />

prefecture, is home of the archaeological<br />

museum, which<br />

AEGEAN NEWS SUMMER 2003<br />

houses finds from the peninsula’s ancient<br />

sites. It includes artifacts from the<br />

sanctuary of Zeus at Aphytis and from<br />

the ancient city of Akanthos, sites that<br />

are also worth a visit.<br />

Ancient Olynthos dates to the 7th<br />

century BC, and toward the end of the<br />

4th century BC was the capital of<br />

Halkidiki. The mosaics there are the<br />

oldest in Europe. In 348 BC, Philip II,<br />

King of Macedonia razed the city to the<br />

ground. Ancient Stageira was the birthplace<br />

of Aristotle, the most renowned<br />

philosopher of antiquity and tutor of<br />

Alexander the Great. The remains of<br />

the ancient city and its fortifications can<br />

still be admired.<br />

The famed peninsula of Mount<br />

Athos, home to 20 monasteries and<br />

1,700 monks, is a semi-autonomous<br />

state. It is shielded from modern civilization<br />

and technology, and offers a<br />

place of recluse and prayer to male<br />

travellers and pilgrims.<br />

Throughout the region, picturesque<br />

towns with Macedonian<br />

or monastic architecture<br />

buzz with activity. Visitors can find arts<br />

and crafts on sale, authentic tavernas,<br />

and warm hospitable people. Halkidiki<br />

has 12 thermal springs, two of which are<br />

recognized by the state for their therapeutic<br />

properties.<br />

Luxury hotel complexes such as Porto<br />

Karras, which hosted the EU summit<br />

meeting in June, 2003, offer casinos,<br />

horseback riding, golf, tennis, and watersport<br />

facilities, where one can swim,<br />

canoe, scuba-dive, and fish off the<br />

coast. Towns such as Arnaia, nestled on<br />

forest-covered mountain slopes, are an<br />

alternative to the coast, where visitors<br />

encounter rustic architecture, stores<br />

selling handmade crafts, and friendly<br />

Bed and Breakfast accommodations.<br />

For ªore Information<br />

Central administration (Polygyros)<br />

www.halkidiki.gov.gr<br />

23710 23192, 23710 39265<br />

Halkidiki Hotels Association<br />

www.halkidiki-hotels.gr<br />

e-mail: Halkidiki-assoc@the.forthnet.gr<br />

2310 429 020, 2310 429 022


A look that says<br />

THE AEGEAN IMAGE<br />

“We ‘re different”<br />

<strong>Aegean</strong> is proud of the contemporary image of its petrol<br />

stations. Station personnel enhance the "<strong>Aegean</strong> Look"<br />

through clothing and products that reflect a commitment<br />

to quality and customer service.<br />

SUMMER 2003 AEGEAN NEWS 31


<strong>Aegean</strong><br />

AEGEAN is a diverse group of companies active in the energy and shipping<br />

industries and is committed to providing its clients with the best<br />

products, services, and solutions to meet their needs. The AEGEAN<br />

group markets fuels and lubricants in the bunkering and retail sectors,<br />

is a leader in top-quality bunkering services, provides<br />

marine transport through its fleet of 26 tankers, and offers<br />

24/7 shipping services to trusted clients throughout<br />

the world.<br />

SERVICE AND PRICE<br />

Founded in 1990 by Dimitris Melissanidis, the<br />

company's Chairman, AEGEAN is committed to<br />

providing its customers with unmatched services<br />

at the most competitive prices. It has grown<br />

in just over a decade into a dynamic force in the<br />

industry and from its headquarters in Piraeus,<br />

Greece AEGEAN directs its domestic and international<br />

operations. The company is privately held and<br />

100% Greek owned.<br />

A DYNAMIC GROWTH STRATEGY<br />

Through a strategy of responding to market needs,<br />

AEGEAN has successfully grown to be an industry<br />

leader that is committed to excellence in customer<br />

satisfaction, environmental awareness, and overall<br />

quality. The company is ISO 9002 accredited,<br />

its ships meet ISM standards, and AEGEAN's<br />

bunkering operations are on the FOBAS White<br />

List. AEGEAN employs more than 1,000 professionals<br />

who are the foundation of the company's<br />

success. In 2002, turnover reached $1.5 billion. In<br />

addition to its headquarters in Piraeus, the company has<br />

offices in Thessaloniki, Greece and an international presence<br />

in the United Arab Emirates, Venezuela, Russia, Bulgaria,<br />

Gibraltar, and the United States.<br />

FULLY-EQIUPPED FACILITIES<br />

AEGEAN has two fully equipped depots to handle its fuel needs. The<br />

depot in Alexandroupolis serves clients and customers in northern<br />

Greece and southeast Europe. The company's depot in Aspropyrgos<br />

serves southern Greece and the important port of Piraeus.<br />

www.aegeanoil.gr

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