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Become<br />
Become a member…<br />
member…<br />
www.railwayoperators.org<br />
New for 2012<br />
between Network <strong>Rail</strong> and operators<br />
The<br />
The Institution<br />
Institution of<br />
of <strong>Rail</strong>way<br />
<strong>Rail</strong>way Operators<br />
Operators will<br />
will be<br />
be announcing<br />
announcing some<br />
some new<br />
new products<br />
products and<br />
and services<br />
services during<br />
during 2012.<br />
2012.<br />
When track meets train: the interface<br />
■<br />
All geared Collectively towards the Continuing<br />
train operating<br />
All geared companies, towards freight Continuing<br />
operating<br />
<strong>Professional</strong> Development<br />
companies <strong>Professional</strong> and Development<br />
Network <strong>Rail</strong><br />
opportunities they include new<br />
control opportunities all the critical they include activities new<br />
short courses, texts and a structure<br />
necessary short courses, to operate texts and maintain structure<br />
a<br />
for recording your learning<br />
railway. for recording As the your split between learning<br />
the two<br />
intentions and their achievement.<br />
w<strong>as</strong> intentions determined and their at privatisation achievement.<br />
and<br />
The Operators Handbook is one<br />
driven The Operators by contractual Handbook political is one<br />
such product that will launch<br />
considerations, such product that it is will not necessarily launch<br />
later in the year. What follows is a<br />
logical later in in the operating year. What terms. follows is preview extract. Watch this space<br />
preview The <strong>Rail</strong>ways extract. Act Watch 2005 this clarified space<br />
for more news of our products<br />
certain for more responsibilities news of our between products<br />
and services<br />
Tocs and services<br />
and Network <strong>Rail</strong>, but this<br />
h<strong>as</strong> Safe not Performance<br />
changed the business<br />
Safe Performance<br />
imperative A punctual to railway integrate is always effectively, safer<br />
punctual railway is always safer<br />
and than work an un-punctual together collaboratively railway.<br />
than an un-punctual railway.<br />
and There co-operatively. is a view that These in certain issues<br />
There is view that in certain<br />
have circumstances been further p<strong>as</strong>senger examined or by freight the<br />
circumstances p<strong>as</strong>senger or freight<br />
2011 performance McNulty and Review safety into objectives railway<br />
performance and safety objectives<br />
structure and costs.<br />
Tocs, freight and Network for overall delivery. The role of PTEs<br />
can conflict – experience suggests challenges. Remember that<br />
managed in order to provide<br />
can <strong>Rail</strong> conflict operations experience managers at suggests<br />
all challenges. varies, and ranges Remember from a that<br />
concession managed in order to provide<br />
this is rarely true.<br />
running the railway is what the best solution for the largest<br />
this levels is should rarely have true.<br />
a good working running authority, the such railway <strong>as</strong> Merseytravel/ is what<br />
the best solution for the largest<br />
operators are here for. It h<strong>as</strong> to be number of p<strong>as</strong>sengers. Similarly,<br />
knowledge The operator’s of all objective relevant activities is<br />
operators Merseyrail, are to a here service for. specifier It h<strong>as</strong> to for be<br />
number of p<strong>as</strong>sengers. Similarly,<br />
The operator’s objective is<br />
done safely, but safety is a means it is obvious that some p<strong>as</strong>sengers<br />
and to deliver practices a punctual of the organisations railway done a Toc/ safely, DfT franchise, but safety such is <strong>as</strong> means<br />
Centro it is obvious that some p<strong>as</strong>sengers<br />
to deliver punctual railway<br />
to an end and is not the end itself. will be seriously affected during<br />
they and achieving interface with. that safely is an to West an Midlands end is for not London the end Midland. itself.<br />
will be seriously affected during<br />
and achieving that safely is an<br />
contingency operation/Service<br />
underpinning Network <strong>Rail</strong> requirement. is currently Ask When for mounting an explanation a challenge of the local contingency operation/Service<br />
underpinning requirement.<br />
When mounting challenge<br />
Recovery. That is why all TOCs<br />
responsible for reporting<br />
position prepare your if c<strong>as</strong>e operate well in and a PTE test area. the Recovery. That is why all TOCs<br />
There are no circumstances in prepare your c<strong>as</strong>e well and test the<br />
must have robust well thought<br />
There performance are no results circumstances to the secretary in<br />
proposal The relationship a colleague between – this Tocs will must have robust well thought<br />
which safety requirements should proposal on colleague this will<br />
through customer service<br />
which of state safety at the requxirements DfT. Conformance should<br />
and avoid Transport dropping for a London clanger. (TfL) through customer service<br />
be shortcut – for whatever re<strong>as</strong>on. avoid dropping clanger.<br />
arrangements incorporated in<br />
be with shortcut their licence for whatever conditions re<strong>as</strong>on.<br />
is is still evolving, but a concession arrangements incorporated in<br />
Overall customer requirements their Service Recovery plans.<br />
policed There is by however the Office every for <strong>Rail</strong> re<strong>as</strong>on Overall Toc, London customer Overground requirements<br />
<strong>Rail</strong> their Service Recovery plans.<br />
There is however every re<strong>as</strong>on<br />
must always be served by established<br />
Regulation to challenge (ORR). potentially<br />
must Operations always Limited be served (Lorol), by established<br />
operates Generally if objectives conflict<br />
to challenge potentially<br />
operations rules and procedures – Generally if objectives conflict<br />
inappropriate Tocs are also or responsible overbearing to the operations on a different rules contractual and procedures b<strong>as</strong>is to a some of them will be found to be<br />
inappropriate or overbearing<br />
that is why we run a railway.<br />
some of them will be found to be<br />
secretary safety requirements of state through that the are DfT that franchise why agreement. we run railway.<br />
inappropriate and should be revised.<br />
safety requirements that are<br />
inappropriate and should be revised.<br />
for not their felt to <strong>as</strong>pects be fit of for performance, purpose. Individual p<strong>as</strong>senger needs may At the heart of an operator’s skill<br />
not felt to be fit for purpose.<br />
Individual p<strong>as</strong>senger needs may<br />
At the heart of an operator’s skill<br />
largely Any manager through can the do requirements this, and of ■ not Over always the next be met few - usually issues, we during will should be his/her ability to make<br />
Any manager can do this, and<br />
not always be met usually during<br />
should be his/her ability to make<br />
the all companies franchise agreement. have processes/ Tocs are be disruption exploring - but the unfortunately<br />
interface between such judgements and take the<br />
all companies have processes/<br />
disruption but unfortunately<br />
such judgements and take the<br />
also mechanisms responsible to to handle p<strong>as</strong>sengers such – and p<strong>as</strong>senger sub-optimal and situations freight operators must be necessary corrective action.<br />
mechanisms to handle such<br />
sub-optimal situations must be<br />
necessary corrective action.<br />
p<strong>as</strong>senger representative groups – and Network <strong>Rail</strong><br />
Valuable opportunities for members<br />
to learn and share knowledge<br />
Your<br />
Your local<br />
local IRO<br />
IRO Area<br />
Area runs<br />
runs events<br />
events all<br />
all year<br />
year round.<br />
round. There Opportunities<br />
are opportunities to see how<br />
to others<br />
see how work,<br />
others<br />
work,<br />
broaden broaden your experience<br />
your experience and add<br />
and to<br />
add your<br />
to professional<br />
your professional development.<br />
development.<br />
Visit<br />
Visit the<br />
the website<br />
website to<br />
to find<br />
find out<br />
out more…<br />
more… www.railwayoperators.org<br />
www.railwayoperators.org<br />
1<br />
Midlands Area: Members learn about fuelling arrangements<br />
Midlands Area: IRO Midlands talk on the subject of the<br />
at Derby Etches Park Depot. October 2011.<br />
Pendolino lengthening project. January 2012.<br />
2<br />
North West & North Wales Area: Members visit a Scottish signalling<br />
Young <strong>Rail</strong>way <strong>Professional</strong>s: Staff from c2c enjoying an evening<br />
centre <strong>as</strong> part of a four-site, weekend visit. October 2011.<br />
together at the YRP 2012 Black Tie Dinner & Dance. February 2012.<br />
PAGE 32 MARCH 2012