managing electronic records in governmental bodies - National ...
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20<br />
more appropriately.<br />
6. The responsibilities of <strong>governmental</strong> <strong>bodies</strong> regard<strong>in</strong>g the management<br />
of <strong>electronic</strong> <strong>records</strong><br />
The heads of <strong>governmental</strong> <strong>bodies</strong> have to shape the <strong>electronic</strong> culture with<strong>in</strong> their<br />
organisations. They can play a role <strong>in</strong> def<strong>in</strong><strong>in</strong>g its explicit rules and implicit etiquette,<br />
and they should be perceived as promoters of the sound management of <strong>electronic</strong><br />
<strong>records</strong>. This goal can be reached by ensur<strong>in</strong>g that the <strong>in</strong>stitution’s <strong>electronic</strong><br />
<strong>records</strong> policy is understood throughout the organisation. Governmental <strong>bodies</strong><br />
should:<br />
6.1 Establish <strong>records</strong> management policies and procedures<br />
An organisation keeps <strong>in</strong>formation resources to support its operations, as well as to<br />
fulfil legal and other obligations.<br />
All <strong>in</strong>formation resources, whether they are <strong>in</strong> paper-based, <strong>electronic</strong> or other<br />
format, should be managed by the organisation <strong>in</strong> terms of the broad policy<br />
guidel<strong>in</strong>es conta<strong>in</strong>ed <strong>in</strong> the <strong>National</strong> Archives and Records Service Act of South<br />
Africa, 1996 as amended. It is essential for each organisation to establish its own<br />
<strong>records</strong> management policy to l<strong>in</strong>k its own unique processes and procedures to the<br />
requirements of the <strong>National</strong> Archives and Records Service of South Africa Act. The<br />
policy should not only be <strong>in</strong> l<strong>in</strong>e with the Act, but should also l<strong>in</strong>k up with the<br />
organisation's overall mandate and mission objectives. It should specifically address<br />
the management of <strong>electronic</strong> <strong>records</strong> and should take <strong>in</strong>to account the unique<br />
characteristics of the specific <strong>electronic</strong> applications that are <strong>in</strong> use by the specific<br />
office.<br />
6.2 Assign responsibility for <strong>electronic</strong> <strong>records</strong> management<br />
Organisational units (or specific staff members) should be identified for <strong>in</strong>volvement<br />
<strong>in</strong> the management of <strong>electronic</strong> <strong>records</strong>. These units should, together with the<br />
responsible Information Technology staff, accept responsibility for the <strong>in</strong>tellectual<br />
control and physical management of all <strong>electronic</strong> <strong>records</strong>.<br />
People create and use <strong>records</strong>. They are a key factor <strong>in</strong> successful recordkeep<strong>in</strong>g<br />
and <strong>records</strong> management. The organisation needs to ensure that the staff of the<br />
organisation are properly skilled to capture and manage <strong>records</strong>.<br />
Specific leadership responsibility and accountability for <strong>records</strong> management should<br />
be assigned to the <strong>records</strong> manager. The <strong>records</strong> manager should also be<br />
responsible for the management of <strong>records</strong> generated and stored <strong>in</strong> <strong>electronic</strong><br />
systems. The <strong>records</strong> manager must thus have a basic understand<strong>in</strong>g of the<br />
concepts of database management, file/document track<strong>in</strong>g, imag<strong>in</strong>g and scann<strong>in</strong>g,<br />
Manag<strong>in</strong>g <strong>electronic</strong> <strong>records</strong>_Policy Guidel<strong>in</strong>es.doc<br />
First Edition<br />
Version 1.1<br />
April 2003