Training Calendar FMM Institute Perak January-December 2012 12
Training Calendar FMM Institute Perak January-December 2012 12
Training Calendar FMM Institute Perak January-December 2012 12
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Apr 16-17<br />
SBL<br />
ESSENTIAL SKILLS FOR SECRETARIES AND<br />
ADMINISTRATIVE ASSISTANTS<br />
FEES | <strong>FMM</strong> MEMBER RM450 | NONMEMBER RM550<br />
At the administrave level, many job descripons blur into each other, a<br />
secretary in a company somemes might be called a administrave assistant<br />
in another. This course is specially designed to enable secretaries to learn<br />
essenal skills to perform their present dues as Secretaries and acquire<br />
addional knowledge to handle more tasks, dues and responsibilies from<br />
me to me.<br />
Apr 16-17<br />
SBL<br />
7 ALAT QC DAN PERLAKSANAAN QC<br />
FEES | <strong>FMM</strong> MEMBER RM450 | NONMEMBER RM550<br />
This is a hands-on training programme designed to impart the skill to use the<br />
7 QC Tools to solve quality problems and undertake improvement projects.<br />
Conducted in Bahasa Malaysia, parcipants will also learn the Quality Control<br />
Circles (QCC) philosophy and methodology. Use of PDCA system will be<br />
emphasised.<br />
Apr 23-24<br />
SBL<br />
ESSENTIAL SPOKEN ENGLISH MADE EASY FOR OFFICE<br />
AND OPERATIONS STAFF<br />
FEES | <strong>FMM</strong> MEMBER RM450 | NONMEMBER RM550<br />
This course will enhance the competency in communicaon within the<br />
business context. Parcipants will pracse the appropriate use of English,<br />
in situaons commonly encountered in business environments.<br />
Apr 23-24<br />
SBL<br />
FINANCIAL BUDGETS AND CREATIVE ACCOUNTING<br />
AS A POWERFUL MANAGEMENT TOOL<br />
FEES | <strong>FMM</strong> MEMBER RM450 | NONMEMBER RM550<br />
In budgeng it is required that finance play an important role in pivong<br />
the business, to enable it to maximise the resources fully, reaping the best<br />
returns and strengthening the planning and control of the business. Creave<br />
Accounng is looking beyond the numbers in Financial statements and<br />
parcipants will be able to acquire intricacies of creave accounng, grasp<br />
the limitaons and policies adopted by companies and idenfy various<br />
methods of presentaon of facts and figures which can be used to make the<br />
accounng report more creave.<br />
Apr 23-24<br />
SBL<br />
KEMAHIRAN PENGAWAL KESELAMATAN YANG<br />
BERKESAN<br />
FEES | <strong>FMM</strong> MEMBER RM450 |<br />
NONMEMBER RM550<br />
Conducted in Bahasa Malaysia, this course is tailored to provide the<br />
fundamental knowledge on security and loss prevenon for security officer<br />
who are assigned to the industries. The old school of thought was that a<br />
security officer should only know about what he should do at the gate or only<br />
be trained on a set of work instrucon has changed today, especially aer the<br />
911 incident in the US. A security personnel should have a mind set to know<br />
why he has to carry out his dues professionally and how he could support<br />
the objecves of the organizaon he is assigned to.<br />
Apr 23-24<br />
SBL<br />
SMART SELL, NOT HARD SELL: THE EFFECTIVE<br />
SELLING TECHNIQUE<br />
FEES | <strong>FMM</strong> MEMBER RM450 | NONMEMBER RM550<br />
Selling is an art and this art varies from person to person. The most important<br />
variable in the selling process is the potenal customer, and the nature<br />
of potenal customers also varies from person to person. Therefore, the<br />
successful Sale is the result of a seller-buyer encounter during which the<br />
seller was effecve in creang interest, understanding the features and<br />
benefits of the product or service, and a desire to enjoy the benefits of the<br />
seller’s product / service. Sales begins with a need and ends with a choice.<br />
In-between, you have the opportunity to use a selling technique which sways<br />
the choice to your favour.<br />
<strong>January</strong>-<strong>December</strong> <strong>20<strong>12</strong></strong> <strong>FMM</strong> <strong>Institute</strong> <strong>Perak</strong> <strong>Training</strong> <strong>Calendar</strong> 13