Training Calendar FMM Institute Perak January-December 2012 12

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FMM Instute was incorporated as a separate com pa ny of the Federaon of Malaysian Man u fac tur ers (FMM) on January 12, 1999. This effort was specifically to expand and focus on its train ing func ons, in line with the objecves of FMM to develop the potenals and enhance the skills of per son nel at every level in the industry. This will create a pool of manpower trained in all aspects of in dus tri al skills and management ca pa bil i es to face the chal leng es as the country moves into the status of an in dus tri al naon. Connuing professional educaon pro vides the opportunity for the working per son nel to gain the necessary qual i fi ca ons to upgrade themselves both professionally as well as for self-development. This opportunity is made possible through FMM Instute’s Cer fi cate and Di plo ma courses in selected ar eas of in dus tri al and man age ment skills. FMM Instute obtained its In s tu on of Private Higher Educaon (IPTS) status from the Ministry of Educaon on July 19, 2001 to offer Diploma and other higher level courses. Efforts are ongoing to offer Degree and Masters level courses specially designed to meet the Train ing Needs of the Man u fac tur ers. A wide range of training courses are also offered on an in-house basis. These include all the public courses as well as those that need to be specially customised to meet the training needs of specific in dus tries. Course outlines and objecves are discussed with the com pa nies and trainers will be selected to develop the courses accordingly. All in-house courses are packaged to be cost effecve for com pa nies with no com pro mise on the qual i ty of the course and the desired result. FMM Instute is a registered Training Provider with Pembangunan Sumber Manusia berhad (PSMB). FMM Instute, Perak is housed at Ipoh, Perak. It has 4 modern training rooms with a total seang capacity of 120 parcipants and one FMM Hall that can accommodate a total of 80 parcipants. FMM’s VISION To Make Malaysian Industries Globally Compeve FMM’s QUALITY POLICY Total Commitment to Service Excellence and Quality FMM Instute’s VISION To be the leading organisation in providing a comprehensive range of training programmes and advanced learning opportunities with educaonal excellence in manufacturing pracces and technology in tandem with the naon’s surge towards developed naon status. FMM Instute’s OBJECTIVES • To meet the training needs of Malaysian manufacturing companies by equipping their employees with the necessary skills and knowledge. • Organise events for disseminaon of informaon. • To promote maximum and effecve ulisaon of the Human Resource Development Fund (HRDF) in line with the evoluon of technology and processes. • To advocate and promote the importance of training in the manufacturing environment as Malaysia moves into high value-added and technology-intensive industries.
COURSES BY CATEGORY TITLE page TITLE page Administration CONDUCTING MEETINGS WITHOUT TIME WASTING 10 INCREASE SALES WITHOUT THE HARD SELL MARKETING INNOVATION IN GENERATING SALES 30 7 AND WRITING EFFECTIVE MINUTES SMART SELL, NOT HARD SELL: THE EFFECTIVE SELLING 13 CREATING AND MAINTAINING AN EFFECTIVE FILING 30 TECHNIQUE AND RECORDS SYSTEM TIPS & TECHNIQUES FOR HANDLING CUSTOMER 24 EFFECTIVE RECEPTION SKILLS FOR FRONTLINERS 6 COMPLAINTS EFFECTIVE TELEPHONE TECHNIQUES AND COURTESIES 19 Customs FOR EVERYONE MALAYSIAN CUSTOMS IMPORT AND EXPORT POLICIES 15 ESSENTIAL SKILLS FOR SECRETARIES AND 13 AND PROCEDURES ADMINISTRATIVE ASSISTANTS THE AZ OF MALAYSIAN CUSTOMS POLICIES AND 22 OFFICE ADMINISTRATION AND MANAGEMENT SKILLS 8 PROCEDURES FOR THE NEW ERA Finance/Accounting PEMBENTUKAN KERANI YANG CEMERLANG 23 ADVANCED FINANCIAL ACCOUNTING PRACTICES AND 27 PENGURUSAN REKOD DAN FAIL YANG EFEKTIF 17 PROCEDURES Communication COSTING MADE SIMPLE FOR PLANNING AND CONTROL 17 ART AND SKILLS OF DELIVERING EFFECTIVE 22 EFFECTIVE MANAGEMENT OF ACCOUNTING FUNCTION 20 PRESENTATIONS ESSENTIAL SKILLS FOR ACCOUNTING PERSONNEL 29 EFFECTIVE LETTERS AND EMAIL FOR BUSINESS 29 FINANCIAL BUDGETS AND CREATIVE ACCOUNTING AS A ADVANTAGE POWERFUL MANAGEMENT TOOL 13 EFFECTIVE REPORT WRITING SKILLS: JUST LIKE THAT 16 LATEST UPDATES OF FINANCIAL REPORTING 6 ESSENTIAL SPOKEN ENGLISH MADE EASY FOR OFFICE 13 STANDARDS FRSs IN MALAYSIA AND OPERATIONS STAFF MANAGING CASH FLOW AND COLLECTIONS 26 ESSENTIAL WRITTEN ENGLISH MADE EASY FOR OFFICE AND OPERATIONS STAFF 21 EFFICIENTLY Customer Service/Sales/Marketing CREATIVE SALES & SERVICE EXCELLENCE CONDUCTED IN MANDARIN DEVELOPING EXCELLENT CUSTOMER RELATIONS AND SERVICE SKILLS INCREASE SALES BY INCREASING VALUE TO CUSTOMERS 21 10 18 PRACTICAL GUIDE IN PREPARING AND MAINTAINING FULL SETS OF ACCOUNTS THE AZ OF MALAYSIAN INCOME TAX 15 First Aid/Safety & Health OCCUPATIONAL FIRST AID SKILLS AND CPR 11 PRACTICAL FIRST AID SKILLS AND CPR 18 January-December 2012 FMM Institute Perak Training Calendar 1 9
Page 4 and 5: 2 COURSES BY CATEGORY TITLE page TI
Page 6 and 7: COURSES BY CATEGORY TITLE page TITL
Page 8 and 9: JANUARY 2012 Jan 11-12 SBL PRINCIPL
Page 10 and 11: Feb 16 SBL KEPIMPINAN: SENI MEMPENG
Page 12 and 13: Mar 14-15 SBL DEVELOPING EXCELLENT
Page 14 and 15: Apr 9-10 SBL MAKSIMUMKAN KECEKAPAN
Page 16 and 17: Apr 24, 25 & 26 SBL INDUSTRIAL PNEU
Page 18 and 19: May 23, 24 & 25 SBL PRACTICAL HYDRA
Page 20 and 21: Jun 20-21 SBL KEMAHIRAN PENYELIAAN
Page 22 and 23: Jul 12-13 SBL DEALING EFFECTIVELY W
Page 24 and 25: Aug 15-16 SBL DYNAMIC LEADERSHIP: C
Page 26 and 27: Sep 24-25 EFFECTIVE PURCHASING MANA
Page 28 and 29: Oct 17-18 SBL OPERASI STOR DAN GUDA
Page 30 and 31: Nov 19-20 SBL TEKNIKTEKNIK PENYELEN
Page 32 and 33: Dec 10-11 SBL INCREASE SALES WITHOU
Page 34 and 35: Certificate & Executive Certificate
Page 36 and 37: IN-HOUSE COURSES Registration Detai
Page 38 and 39: ADVENTURE BASE TEAMBUILDING COURSE
Page 40: FMM Institute 1, Lorong Raja DiHili

Training Calendar FMM Institute Perak January-December 2012 12

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