Investor Brochure - Dedeman

More documents

Recommendations

Info

We're by the side of our Investors! Our Expertise We have the know-how and we offer a promising future through our profession. Pre-opening support Technical support Hotel management Food and beverage services International sales Sales & Marketing Corporate communications Revenue management Digital Sales & Marketing Central reservations Accounting Purchasing Human resources Training IT support Pre-opening Support We provide support services during the pre-opening, opening and post-opening of the hotels we manage. Critical path Technical support Concept planning Accounting systems Risk management Recruitment & Training Budget preparation Sales procedures Marketing strategy Purchasing guidance Public relations Opening ceremony Technical Support We provide guidance and support according to the standards of Dedeman Design and Construction; Mechanical and electrical systems Space optimization Indoor material selection Interior design of the rooms and public areas Fire, life & safety and emergency applications Marketing We ensure the correct positioning of our brands and increase awareness. Providing brand value and quality Generating demand Building loyalty Marketing campaigns Advertising and promotions Strategic partnerships Corporate Communications We are managing our brands corporate communication activities according to our strategic plans and business targets. Reputation management Public relations 24/7 Crisis management Proactive media relations Issue management Event management DQ Magazine Social responsibility Sales We reach to our customers, create demand and raise revenue to its highest level possible. Central sales team Periodic sales calls Establishing relationships Maintaining contracts Attending trade fairs Cross-sales opportunities Coordination within the chain Revenue Management We drive cluster revenue optimization and demand generation processes throughout the chain. Develop, manage and maintain hotel pricing strategies Monitor inventory controls Supply critical analysis to maximize revenues Hands-on approach Accurate forecasting & innovative sales strategies Food and beverage and ancillary products and services revenue maximization Intensive communication & training Digital Sales & Marketing We manage the revenue growth through electronic sales & marketing channels and we provide over 20% of our total revenues from e-channels. Corporate website Dedeman booking engine GDS connectivity Presence on third party websites 24/7 Call center Social media management Online marketing Search engine optimization Digital marketing management Dedeman Loyal Club We invite our guests into a world of benefits through our loyalty program. Priority reservations Exclusive check-in Points earned on total spent Late check-out In-room provisions Complimentary upgrade www.dedemanloyalclub.com Classic, Plus and Elite tiers Dedemoney A unique incentive program for our corporate bookers. Earn Dedemoney as you book rooms Redeem on hotel services
Strategic Partnership with Airline Loyalty Programs Strategic partnership with Turkish Airlines’ Miles & Smiles loyalty program… Earn bonus miles as you stay Benefit from a variety of promotions Financial Services We provide support and control systems, securing and optimizing the hotel investments. Hotel accounting, legal compliance Cost management Budgeting, forecasting, reporting Optimization of ROI Central Purchasing We purchase high quality at low cost. Central purchase contracts Leveraging group volume Human Resources We ensure employee quality; provide training and other retention tools. Central human resources team Employment Training Development Employee Retention System Performance evaluation Career planning Employee benefit packages Dedeman Academy We assist all our employees in their professional development. Interactive approach www.dedeman.biz E-learning Career development program Cross trainings Skills trainings On-the-job trainings Health and safety trainings Satisfaction Analysis We listen to our guests and employees to develop in the right direction. Guest satisfaction surveys Annual employee opinion surveys Mystery guest surveys Central Reporting Monitor guest reviews and recommendations Service quality assessments Information Systems Support We provide support on selection, installation and set-up of IT systems, software and hardware. Hotel management systems Central reservations system Virus protection IT infrastructure Computer selection Telephone exchange Firewall systems Keycard systems Interactive TV systems Licensing Secure wireless Internet UPS systems
Page 2 and 3: Dedeman Park Levent “A new busine
Page 4 and 5: Business travel destinations and tr
Page 6 and 7: “An advantageous investment with
Page 8 and 9: Dedeman Park Levent Quicker Return
Page 12 and 13: Business Development We, as Dedeman

Investor Brochure - Dedeman

Create successful ePaper yourself

Delete template?

Save as template?