2011 office employee handbook.pdf - US Xpress

allowed in front of either building or at the delivery entrances. In all cases, smokers must be far
enough away from the building entrance doors that smoke from outdoors does not enter the building.
You should note that the use of smokeless tobacco of any kind inside of the buildings is also
prohibited. Any violation of this policy may result in disciplinary action, up to and including discharge.
Open Door Policy
U.S. Xpress management maintains an “open door” policy. Your complaints or problems are of concern
to us whether they are large or small. Any time you feel that you are not being treated fairly, we
want you to let us know about it right away. The door is always open to you. It is our policy to let an
employee tell his/her side of the story and give every consideration to his/her problems and complaints.
Any complaints should first be addressed with your supervisor. In the event you feel the complaint
is not being handled correctly you should contact your department manager, then finally the
vice president or executive of your department. If you feel that your issues are not being addressed
in an appropriate fashion through these individuals, or if you are uncomfortable speaking with these
individuals, you may contact the Human Resources Department or any member of executive management.
Dress Code Policy
Your personal appearance, clothing, the length and style of your hair, your hygiene, facial hair, etc.,
reflects your status as a professional and the Company’s status as one of the top transportation service
providers in the nation. U.S. Xpress has adopted a “business casual” dress code as our every
day standard. However, there may be times when traditional business attire is more appropriate. All
clothing should be clean, pressed, and neat. All employees must exercise good judgment and professionalism
when dressing for work, which includes wearing the appropriate undergarments. Facial
piercings (other than the ears) are prohibited.
The following list is a guideline of what attire is appropriate and inappropriate business casual attire:
Appropriate Business Attire:
Dresses (length cannot be more than 3 inches above the knee); suits/pant suits/ties; skirts (length
cannot be more than 3 inches above the knee); blouses/shirts; blazers; vests; dress pants in business
suitable fabrics; any type of business shoe (heels, flats, etc.); Khaki or “docker” style pants;
collared short sleeve shirts.
Inappropriate Business Attire:
Any type of denim (including jean dresses, denim shirts, denim pants, denim skirts, etc.); any material
resembling denim; casual/sport T-shirts (including logo merchandise); shorts or city shorts; stirrup
pants and leggings; casual sandals, athletic or canvas shoes, work boots; flannel shirts; off the
shoulder blouses, halter tops, sun dresses or spaghetti strap dresses, sneakers, thongs or flip flops
and slippers. Any attire that is revealing such as: shorts, crop tops, tank tops, bare midriffs, or items
made of sheer material, are also inappropriate.
Casual Attire:
Certain days of the year may be designated as a casual day or jeans day. The following list is a
guideline of clothing that is appropriate and inappropriate on those days:
Appropriate Clothing:
Jeans, t-shirts, tennis shoes, denim shirts, dresses or skirts, sweatshirts.
12 U.S. Xpress, Inc.