2011 office employee handbook.pdf - US Xpress

COMPANY & PERSONAL PROPERTY
Property Access
Only current employees are allowed general access to U.S. Xpress properties and Service Centers.
All other visitors are to report to the receptionist and/or guard and should be accompanied by a U.S.
Xpress employee at all times when not in the reception area. Guests are required to sign in and out
of the facility. The Company shall provide guests and vendors with approved identification as discussed
below. It is requested that friend or family visitations to employees during the work day be of
a short duration in order to minimize disruption to work schedules.
Physical Access Controls
U.S. Xpress takes the safety and security of our employees, customers, and shipments very seriously.
In fact, U.S. Xpress has made the commitment to the U.S. Customs Service by signing the
Agreement to Voluntarily Participate in Customs-Trade Partnership Against Terrorism (C-TPAT). As
a supporter of the Customs initiatives, we are proud to participate and take an active role in the war
against terrorism by ensuring a more secure supply chain.
All employees have a responsibility to assist us in the positive identification of all employees, visitors,
service providers, and vendors at all points of entry. Vendors and customers should only have
access to those areas of a facility where they have legitimate business. All employees should be
familiar with the security procedures outline below and take an active role in ensuring these security
measures:
• Employees
All office employees will be provided with an identification badge. Badges must be
worn at all times and be visible to others. For this reason, badges must be worn above
the waist with employee’s picture facing out. If you do not have your badge, you must stop
at the front desk (or other designated individual as determined by the facility), provide a
picture identification, and a temporary day badge will be provided to you by the receptionist.
Any company issued identification badges must be surrendered at the time of termination.
Supervisors must return the terminated employee’s badge to Human Resources so that
access can be deleted. Supervisors are responsible for ensuring that employees comply
with this identification badge policy and that their direct reports wear their badges at all
times. Employees must not let people walk through ID entry points behind them if that
person is not wearing an authorized ID badge. Please refer that person to the receptionist
or other designated individual so that a visitor badge can be issued for the day. You must
notify Human Resources immediately if your badge is lost or stolen. Human Resources will
charge a replacement fee of $10 for lost or stolen cards.
• Visitors/Vendors/Service Providers
Visitors, vendors, and service providers must sign in and present photo identification
for documentation purposes to the receptionist or other designated individual, upon
arrival at the USX facility each day. All visitors and service providers should visibly
display temporary identification on their person in a location above the waist and should
be escorted by an employee while on site at all times. Non-employees should never be
allowed to wander the facilities unescorted. Visitors, vendors and service providers must
also sign out on departure from the facility and return any visitor badge that was provided.
Visitor logs must be retained for a minimum of one year.
• Challenging and Removing Unauthorized Persons
All employees have the responsibility to identify, challenge and address
unauthorized/unidentified persons. If you note an authorized visitor or a person unknown
to you without visible identification, please notify your manager or someone in Human
18 U.S. Xpress, Inc.