Quality Assurance Systems in Asia-Pacific Economic Cooperation

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ENHANCEMENT OF QUALITY ASSURANCE SYSTEMS IN HIGHER EDUCATION IN APEC MEMBER ECONOMIES S. Economy Agency Site Duration Site visit activities Groups that meet Role of Ensuring skills Use of only Checks and balances to Dissemination of Checking No. visit the review panel agency staff in the panel mix of the review panel trained Reviewers ensure objectivity of the QA process QA policies complaints Handling of HEIs documents, meeting with communities served by HEIs Graduates/ Alumni, Chair. Parents, Employers/ Industry representatives, Community representatives evaluation of members complaints are always attended to consultancy visits counsellors during the on-site visit checks this issue. 10b Philippines PAASCU Yes 3–4 days Meeting with various constituents, classroom observations, visiting facilities, examining documents Management, Administrative staff, Teaching staff, Students, Graduates/Alumni, Community representatives Coordinator /Secretary Training, Commission members as Chairs, evaluation of trainee auditors Yes Workshop for team chairs, selection of chairs, agency staff’s presence in panels, reports are sent to the various the Board. Manual for HEIs, reviewer handbook Yes. Minutes of meetings are checked and interaction with campus groups 11 Russia NAA Yes 3–5 days – depends on size of HEI Meeting with various constituents, classroom observations, visiting facilities, examining documents Management, Full member Administrative staff, Teaching staff, Students, Employers/ Industry representatives, Community representatives Expertise of panel, training Yes Annual information collection and cross checking with that. The report is made public. Web, special editions, manuals, software, training, journal Yes 12a Singapore SPRING Yes 1–2 days Meeting with various constituents, classroom observations, visiting facilities, examining documents Management, Administrative staff, Teaching staff, Students Coordinator and full member Training yes Eliminating CoI, Presence of agency staff, appeal procedure Web, information sharing sessions Yes. Examples of case management are examined. Unresolved ones are forwarded by HEIs to CASE Trust. 12b Singapore MoE Yes 3–4 days Meeting with various constituents, classroom observations, visiting facilities, examining documents Management, Administrative staff, Teaching staff, Students, Graduates/ Alumni, Employers/ Industry representatives Coordinator and writes the report. Selection criteria for reviewers No Same chair for all reviews of a particular round. Eliminating CoI Guidelines and documents No 72
ENHANCEMENT OF QUALITY ASSURANCE SYSTEMS IN HIGHER EDUCATION IN APEC MEMBER ECONOMIES S. Economy Agency Site Duration Site visit activities Groups that meet Role of Ensuring skills Use of only Checks and balances to Dissemination of Checking No. visit the review panel agency staff in the panel mix of the review panel trained Reviewers ensure objectivity of the QA process QA policies complaints Handling of HEIs 13 South Korea KCUE Yes 1–3 days; 2 days for UG institution, 3 for UG and graduate institution, 1 for program Meeting with various constituents, classroom observations, visiting facilities, examining documents Administrative staff, Teaching staff, Students Coordinator and writes the report Compulsory participation in two workshops. HEI nominate the reviewers and they ensure the right skills. Yes Panel confers, discusses with HEI, each core area is covered by two reviewers Handbook for reviewers and HEIs Yes. Survey and interviews with students, staff and faculty with look into this issue. 14 Chinese Taipei HEEACT Yes 1–2 days Meeting with various constituents, classroom observations, visiting facilities, examining documents Management, Administrative staff, Teaching staff, Students, Graduates/Alumni Coordinator Training and experience Yes Panel selection, CoI elimination, comments from HEIs on draft rep Public hearings about the process, documents on the process – 15 Thailand ONESQA Yes Varies. 3–5 days various constituents, classroom observations, visiting facilities, examining documents Management, Administrative staff, Teaching staff, Students, Graduates/Alumni, Parents Agency staff does not join the review panel. Training, workshop and certification Yes Standard criteria, standardised process, peer review, meta evaluation Agency Web site, publications, workshop, broadcasting via various media Yes 16 Vietnam GDETA Yes 3–4 days Meeting with various constituents, classroom observations, visiting facilities, examining documents Management, Administrative staff, Teaching staff, Students Full member Training Yes Yet to reach this stage. – – 73
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A REPORT A report on quality assura
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