- Page 1 and 2: ANNUAL REPORT AND ACCOUNTS 2012
- Page 3 and 4: INTRODUCTION This Annual Report and
- Page 5 and 6: INTRODUCTION CANADA 19% of 2012 Gro
- Page 7: INTRODUCTION PAY CLAIMS INVEST PRUD
- Page 11 and 12: BUSINESS REVIEW This striving for e
- Page 13 and 14: BUSINESS REVIEW OUR STRATEGY I am c
- Page 15 and 16: BUSINESS REVIEW • Can we differen
- Page 17 and 18: BUSINESS REVIEW FINANCIAL HIGHLIGHT
- Page 19 and 20: BUSINESS REVIEW INVESTMENT RESULT 2
- Page 21 and 22: BUSINESS REVIEW CUSTOMER We are com
- Page 23 and 24: BUSINESS REVIEW MARKET CONDITIONS C
- Page 25 and 26: BUSINESS REVIEW European Specialty
- Page 27 and 28: BUSINESS REVIEW MARKET CONDITIONS I
- Page 29 and 30: BUSINESS REVIEW PRINCIPLES Simple o
- Page 31 and 32: BUSINESS REVIEW PRINCIPAL UNCERTAIN
- Page 33 and 34: BUSINESS REVIEW analysis by Forum f
- Page 35 and 36: BUSINESS REVIEW Our Impacts We unde
- Page 37 and 38: CORPORATE GOVERNANCE 36 Board of Di
- Page 39 and 40: CORPORATE GOVERNANCE NOEL HARWERTH
- Page 41 and 42: CORPORATE GOVERNANCE MIKE HOLLIDAY-
- Page 43 and 44: CORPORATE GOVERNANCE The attendance
- Page 45 and 46: CORPORATE GOVERNANCE operational pe
- Page 47 and 48: CORPORATE GOVERNANCE European Econo
- Page 49 and 50: CORPORATE GOVERNANCE Substantial Sh
- Page 51 and 52: CORPORATE GOVERNANCE The Group is c
- Page 53 and 54: CORPORATE GOVERNANCE The Directors
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CORPORATE GOVERNANCE SECTION 1 - GR
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CORPORATE GOVERNANCE SECTION 2 - RE
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CORPORATE GOVERNANCE Opportunity an
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CORPORATE GOVERNANCE Director Adria
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CORPORATE GOVERNANCE 4. Other mater
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CORPORATE GOVERNANCE SECTION 7 - AU
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CORPORATE GOVERNANCE Options 1999 E
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CORPORATE GOVERNANCE Sharebuild The
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FINANCIAL STATEMENTS 74 Directors
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FINANCIAL STATEMENTS INDEPENDENT AU
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FINANCIAL STATEMENTS CONSOLIDATED S
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FINANCIAL STATEMENTS CONSOLIDATED S
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FINANCIAL STATEMENTS Associates Ass
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FINANCIAL STATEMENTS and the revers
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FINANCIAL STATEMENTS financial liab
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FINANCIAL STATEMENTS Unless otherwi
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FINANCIAL STATEMENTS Uncertainties
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FINANCIAL STATEMENTS Foreign exchan
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FINANCIAL STATEMENTS Reserves - an
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FINANCIAL STATEMENTS The following
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FINANCIAL STATEMENTS At 31 December
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FINANCIAL STATEMENTS At 31 December
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FINANCIAL STATEMENTS The duration a
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FINANCIAL STATEMENTS NOTES TO THE F
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FINANCIAL STATEMENTS Net written pr
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FINANCIAL STATEMENTS Other lease pa
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FINANCIAL STATEMENTS Profit attribu
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FINANCIAL STATEMENTS Amortisation e
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FINANCIAL STATEMENTS Accumulated im
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FINANCIAL STATEMENTS Available for
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FINANCIAL STATEMENTS The following
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FINANCIAL STATEMENTS Rights attachi
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FINANCIAL STATEMENTS Claims develop
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FINANCIAL STATEMENTS 21. INSURANCE
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FINANCIAL STATEMENTS At the end of
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FINANCIAL STATEMENTS During 2010 ch
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FINANCIAL STATEMENTS Including the
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FINANCIAL STATEMENTS Mortality rate
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FINANCIAL STATEMENTS 29. SUBSIDIARI
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FINANCIAL STATEMENTS Commercial lin
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FINANCIAL STATEMENTS INDEPENDENT AU
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FINANCIAL STATEMENTS PARENT COMPANY
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FINANCIAL STATEMENTS NOTES TO THE S
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FINANCIAL STATEMENTS Deferred tax a
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FINANCIAL STATEMENTS 10. SHARE BASE
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OTHER INFORMATION 148 Shareholder i
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OTHER INFORMATION Distribution of s
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OTHER INFORMATION JARGON BUSTER Bel
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