SuperTrak EX8300-8350 User - Promise Technology, Inc.

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SuperTrak EX8300, EX8350 User ManualChapter 5: WebPAM, continuedEnclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114Enclosure View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Spare Drive View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Creating a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Deleting a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118Chapter 6: Technology Background . . . . . . . . . . . . . . . . . . . . . . . .121Introduction to RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121Choosing a RAID Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129Choosing Sector Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131Choosing Stripe Block Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132Gigabyte Boundary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133Hot Spare Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133Partition and Format the Logical Drive . . . . . . . . . . . . . . . . . . . . .134Cache Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134Logical Drive Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134Chapter 7: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139Contact Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145Return Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147Appendix A: Partition and Format . . . . . . . . . . . . . . . . . . . . . . . . . .149Appendix B: Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153BIOS and Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . .153WebPAM Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155Appendix C: Battery Backup Unit . . . . . . . . . . . . . . . . . . . . . . . . . .157viii
Chapter 1: Introduction• About This Manual, below• Product Overview (page 2)• WebPAM Management Software (page 3)Thank you for purchasing one of Promise Technology’s SuperTrak EX8300 orEX8350 RAID controllers.About This ManualThis User Manual describes how to setup, use and maintain the SuperTrak RAIDcontroller. It also describes how to use the Web-Based Promise ArrayManagement (WebPAM) RAID management software.This manual includes a full table of contents, chapter task lists and numerouscross-references to help you find the specific information you are looking for.Also included are four levels of notices:NoteA Note provides helpful information such as hints or alternativeways of doing a task.ImportantImportant calls attention to an essential step or point required tocomplete a task. Important items include things often missed.CautionA Caution informs you of possible equipment damage or loss ofdata and how to avoid them.WarningA Warning notifies you of probable equipment damage or loss ofdata, or the possibility of physical injury, and how to avoid them.1
Page 1 and 2: SUPERTRAKEX8300, EX8350USER MANUALV
Page 3 and 4: NoticesRadio Frequency Interference
Page 5 and 6: ContentsChapter 1: Introduction . .
Page 7: ContentsChapter 5: WebPAM, continue
Page 11 and 12: Chapter 1: IntroductionWebPAM Manag
Page 13 and 14: Chapter 2: Installation• Packing
Page 15 and 16: Chapter 2: InstallationInstalling t
Page 17 and 18: Chapter 2: InstallationCh1Ch2Ch3Ch4
Page 19 and 20: Creating a Logical DriveChapter 2:
Page 21 and 22: Chapter 2: Installation7. To change
Page 23 and 24: Chapter 2: InstallationWebPAM Insta
Page 25 and 26: Chapter 2: Installation5. Follow th
Page 27 and 28: Chapter 2: Installation8. When the
Page 33 and 34: Chapter 3: Installing Software Driv
Page 47 and 48: Chapter 4: SuperBuild Utility• Su
Page 49 and 50: Chapter 4: SuperBuild UtilityMain M
Page 51 and 52: Chapter 4: SuperBuild UtilityThe in
Page 53 and 54: Chapter 4: SuperBuild UtilityCreati
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Chapter 4: SuperBuild Utility2. Hig
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Chapter 4: SuperBuild UtilityThe Sy
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Chapter 4: SuperBuild UtilityAn ast
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Chapter 4: SuperBuild UtilityFor an
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Chapter 5: WebPAM• Logging into W
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Chapter 5: WebPAMLogging out of Web
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Chapter 5: WebPAMThe image above wa
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Chapter 5: WebPAMDeleting a UserTo
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Chapter 5: WebPAM1. Click on the Us
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Chapter 5: WebPAMHost ManagementThi
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SuperTrakChapter 5: WebPAMThe Super
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Chapter 5: WebPAMController Setting
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Chapter 5: WebPAMDeleting a Schedul
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Chapter 5: WebPAMPhysical Drives•
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Chapter 5: WebPAMThe information ta
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Chapter 5: WebPAMUnlike Synchroniza
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Chapter 5: WebPAMIf any bad sectors
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Chapter 5: WebPAMLogical Drives•
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Chapter 5: WebPAMWebPAM displays th
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Chapter 5: WebPAM9. Enter a name fo
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Chapter 5: WebPAMLogical Drive in W
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Chapter 5: WebPAM• To create addi
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Chapter 5: WebPAM• Write Through
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Chapter 5: WebPAM4. Click the Submi
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Chapter 5: WebPAMYou can set up an
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Chapter 5: WebPAM4. Select the Targ
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Chapter 5: WebPAM4. Select the logi
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Chapter 5: WebPAMAutomatic RebuildA
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Chapter 5: WebPAMLogical Drive Sync
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Chapter 5: WebPAMStart time is base
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Chapter 5: WebPAMIn the example abo
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Chapter 5: WebPAM4. Select the phys
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Chapter 5: WebPAMThe information ta
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Chapter 5: WebPAM3. From the Logica
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Chapter 5: WebPAM• Voltage - The
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Chapter 6: Technology Background•
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Chapter 6: Technology BackgroundRAI
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Chapter 6: Technology BackgroundCho
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Chapter 6: Technology Backgroundhel
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Chapter 6: Technology BackgroundIn
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Chapter 7: Support• Frequently As
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Chapter 7: SupportIf I have a probl
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Chapter 7: SupportAren’t the WebP
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Chapter 7: SupportTaiwanE-mail Supp
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Chapter 7: Supportis not an insurer
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Appendix A: Partition and FormatIn
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Appendix A: Partition and Format6.
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Appendix B: Upgrades• BIOS and Fi
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Appendix B: UpgradesWebPAM UpgradeF
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Appendix C: Battery Backup UnitThe
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Appendix C: Battery Backup UnitSupe
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