Host/Hostess Training Manual - The Wurst Haus

Host/Hostess Training ManualMenu KnowledgeDuring your training, you will be exposed to the menu and it'singredients. It is imperative, as a Host/Hostess, which you know themenu items and the accompaniments that go with them. This willenable you to assist any guest with questions in person, or on the phone.Menu and Drink PricesThe prices will be listed in the host bible at the front Host stand. Theseprices may change, therefore, check with your Management team tostay informed.SpecialtiesThe Wurst Haus German Deli & Restaurant specializes in GermanSpecialties and Signature Steaks.Specials & Features Of The DayEach day at pre-shift meetings, that day's Specials will be discussed atthe Wurst Haus German Deli & Restaurant.We offer daily specials for three reasons:1. To add variety to our menu2. To allow our customers the best of seasonal items.3. To allow us to test items for future menu development.These specials may include a drink special, an appetizer, a salad, anentree, or a dessert item.In addition to placing a "special" card on the table, you as the serverwill present the "specials" verbally. This enables you to describe themthoroughly, and answer any questions the customer may have.Wurst Haus German Deli & Restaurant 25 8/25/2006