january / february 2012 - Chinese Swimming Club
january / february 2012 - Chinese Swimming Club
january / february 2012 - Chinese Swimming Club
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FEATURE / CLUB WIDE SURVEYThe <strong>Club</strong> has completed its bi-yearly <strong>Club</strong> Wide Survey in November2011. For greater data accuracy, the survey was revamped this yearwith the introduction of an additional satisfactory level “Neutral” whichcannabalised the “Satisfactory” factor as compared to the previousSurvey. Despite that, we are pleased to announce that the overallsatisfaction level of CSC Members remained encouraging.As the survey was conducted to measure the satisfaction level, all openendedcomments were forwarded to the relevant committees for their1necessary review. Hence, the <strong>Club</strong> will not be replying individually tothe open-ended feedback / comments received.Breakdown of Participants By Age GroupBreakdown of Participants By Gender61 years & above51 - 60 years & 41 - 50 years & 31 - 40 years & 21 - 30 years & above24Own other <strong>Club</strong> Memberships?Read the <strong>Club</strong>’s bi-monthly publicationsFrequency of visits to the <strong>Club</strong>2009 20113At least once every 3 monthsLess than once a monthAt least once a monthAt least once a weekDaily5No Yes62009No YesDo you visit the <strong>Club</strong>’s website201112 13