Unit 3: Dealing with the human side of change - Supported ...

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Means to express resistance Fighting: open, direct, active, agressiveExamples: being sarcastic, yes but – reaction, takingcontradictory actions, destroying… Escaping: hidden, indirect, passive andoften regressiveExamples: postponing, acting helplessly, being silent,denying the problem…10
A typology of resistanceExercise 1:Think of your own change process and thepeople you have to work with to implementthis change process (check your noteswith respect to the change curve). Wheredid you detect ‘resistance’? How was itexpressed? What may be the reason forit?11
Page 2 and 3: Contents - Unit 3Introduction to th
Page 4 and 5: The Rational and Emotional Aspects
Page 6 and 7: A typology of resistance Cultural r
Page 8 and 9: A typology of resistancePractical r
Page 12 and 13: High risk change processesSome chan
Page 14 and 15: Responding to resistance ofindividu
Page 16 and 17: Assignment 1 Part 1: assessment of
Page 18: “Performance Improvement Grid”S

Unit 3: Dealing with the human side of change - Supported ...

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