Unit 3: Dealing with the human side of change - Supported ...
Unit 3: Dealing with the human side of change - Supported ...
Unit 3: Dealing with the human side of change - Supported ...
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Managing structural resistance –The Kotter ModelJohn Kotter's highly regarded books 'Leading Change' (1995) and <strong>the</strong> follow-up 'The HeartOf Change' (2002) describe a helpful model for understanding and managing <strong>change</strong>.Increase urgencyBuild <strong>the</strong> guiding teamGet <strong>the</strong> vision rightCommunicate for buy-inEmpower actionCreate short-term winsDon't let upMake <strong>change</strong> stick15
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