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Unit 3: Dealing with the human side of change - Supported ...

Unit 3: Dealing with the human side of change - Supported ...

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A typology <strong>of</strong> resistancePsychological resistance:‘Why do you want me to <strong>change</strong>: wasn’t I doing my jobwell enough?’When you ask people to <strong>change</strong>, <strong>the</strong>y will <strong>of</strong>ten have <strong>the</strong>feeling that you disapprove <strong>of</strong> <strong>the</strong>ir current way <strong>of</strong>working. Therefore, it is important to put <strong>the</strong> new way <strong>of</strong>working next to and not above <strong>the</strong> current way.9

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