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Element 4 StaffHigh quality program staff with sufficient resources and support.Benchmark Guidance ChecklistaA staffing and resourcing structure that issufficient for the mentoring program model andsize.• Ensure staff are supported and resourcedcorrectly by considering factors such as thenumber and length of matches, focus, settingand mode of program.• For example a full time coordinator is oftenrequired for either:- a community based program supporting 25at risk young people for 12 months viafortnightly meetings with a mentor, or- a school based program supporting 50young people for 6 months via weeklymeetings with a mentor.Documentation of appropriate resourcing analysisAnnual budgetbRecruitment of skilled and experienced staff tomanage the program.• Develop clear selection criteria to recruitprogram management staff with:- appropriate qualifications- strong organisational, written, verbal andinterpersonal skills- experience with young people and anunderstanding of youth issues- experience in program planning anddevelopment and project management.Staff position descriptionsResumes of staffcClearly defined staff roles and responsibilities.• Develop clear staff position descriptions thatoutline the Key Performance Indicators for eachrole.Staff position descriptionsKey Performance Indicators for each roledRelevant induction, training, development,supervision and appraisals given to staff tosupport them in their roles.• Provide a clear induction to new staff so thatthey are prepared for the role.• Develop training and development plans foreach staff member.Staff training and development policyIndividual staff training and development plansStaff supervision notesStaff performance/feedback documents14 Australian Youth Mentoring Benchmarks
Element 4 StaffHigh quality program staff with sufficient resources and support.Benchmark Guidance Checklist• Ensure staff professional development is builtinto the operating costs of the program.• Provide regular supervision sessions forprogram staff.• Undertake annual performance appraisals forstaff with ongoing skill developmentopportunities based on appraisal outcomes.youthmentoring.org.au 15
Page 3: OverviewMentoring can take many for
Page 7 and 8: Element 1 Planning and DesignThorou
Page 9: “Week by week, hour by hourI saw
Page 13: Element 2 Management and Governance
Page 18 and 19: Element 5 RecruitmentSuitable mento
Page 20: Element 6 Selection and ScreeningA
Page 23 and 24: Element 7 Orientation and TrainingC
Page 25 and 26: Element 8 Making the MatchA consist
Page 28: Element 10 Closing the matchA plann
Page 31 and 32: ModelsThere is no one size fits all
Page 33 and 34: Australian Youth Mentoring Benchmar
Page 35 and 36: Be part of Australia’smentoring n

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