MZC College Handbook 2011-2012 - Higher Colleges of Technology

64H I G H E R C O L L E G E S O F T E C H N O L O G YFor IT related support, please contact us through the following channels.1. Web-Based Form. This is the primary and the recommended way inposting your requests and issues. Please log them online at http://mzchelp.ad.hct.ac.ae.2. E-Mail. You can also send your request to mzc-help@hct.ac.ae. This willautomatically create a ticket for you.3. Phone.MZC Helpdesk Number- Ext. 777 if you are calling from the office- or (02) 8943 777 if you are calling from outside the office or fromyour mobile phonesRUC Helpdesk Number- Ext. 888 if you are calling from the office- or (02) 8943 888 if you are calling from outside the office or fromyour mobile phones4. Walk-in. Our office is wide open for you. We are at RM 103 in MZC andRM 101 in RUC.We are here to support you from 8am to 5pm, Sunday to Thursday.STUDENT SUPPORT SERVICESUseful Linkshttp://portal.hct.ac.ae This is where you can access a lot of HCT informationincluding your grades, how you will be evaluated and any online courses you aretaking.https://webmail.hct.ac.ae Visit this link to access your e-mail.http://mzc.hct.ac.ae Madinat Zayed College Internet sitehttp://portal.hct.ac.ae/sites/mzc/ Madinat Zayed College PortalLibrary ServicesWelcome to your library. We are here to help you with your studies and more!Here are some answers to Frequently Asked Questions (FAQs) about the Library.When is the library open?In Madinat Zayed we are open before your classes begin and after your classesStudent Handbook - 2011-2012