THIS STUDENT HANDBOOK BELONGS TO - Clayton County Public ...

Clayton County Public Schools - Complaint Resolution ProcessParent/Guardianmeets with your child’steacher to share complaint.Principalworks with parent to resolveComplaint based on BoardPolicy, Administrative Rule,School Policy, andEducation CodeParents, if your issue isresolved the processhas been completed.Parent/Guardianmay appeal to theappropriate Districtadministrator, if notsatisfied with proposedresolutionSchool Site Issues -770-473-2700Area I - Ms. Susan Patrick, - Ext. 2740Area II - Dr. Anthony Smith, Ext. 8441Parents, if your issue isresolved the processhas been completed.Parent/Guardianmay appeal to theappropriate Districtadministrator, if notsatisfied with proposedresolutionDr. Stefanie Phillips, Ext, 2766Deputy SuperintendentParents, if your issue isresolved the processhas been completed.Step by Step Process to resolve issues and concerns within Clayton County Public Schools1. Using Board Policy, Rules and GA ED. Code, administrators will assess newinformation presented during conference with the parent.2. It is the goal of CCPS to work with parents and staff to resolve all concerns and/orcomplaints at the school or department site. The District will always refer parentsand staff to the principal or director as a first attempt to resolve the issue.3. A cabinet-level administrator will evaluate the process/legality of the originaldecision. This is the final meeting with parent.FINAL APPEAL:Should the parent/staff member appeal the decision of the cabinet-leveladministrator, the Superintendent will review the case file.The Superintendent will issue a final decision regarding the appeal, and a meetingwill only be scheduled with the parent at the Superintendent’s direction.60