bremer VIVA

9. Faults and remedies − TroubleshootingIf faults arise with this unit, please investigate them using the following table:Faults with indication of the error codeExample:01Errorcode01 Brewing not possibleIndicator lamps on the article keys do notlight upFault / Error Possible cause Remedy*02 Indicator lamp on the steam key doesnot light up.No steam dispensing possible.Display of the error code in STANDBYmode.*03 Indicator lamp on the Hot Water or Steamkey does not light up.No hot water or steam dispensing andmilk or milk froth possible.Display of the error code in STANDBYmode.04 Indicator lamps on the article keys do notlight upBrewing is not possible.0506*07*08Indicator lamps on the article keys do notlight up.Brewing is not possible.Indicator lamp on the Hot Water or Steamkey does not light up.No hot water or steam dispensing andmilk or milk froth possible.Display of the error code in STANDBYmode.37 The temperature in the hot water/steamboiler is higher than 135°C. It switched offitself for safety reasons.Brewing plunger has notreached its positionFilling level of the steamboiler not reached.Large pressure variationsin the water supplysystem may cause theboilerelement to beswitched off for safetyreasons.Hot water/steam boilerswitched off.No water is delivered.Temperature sensor forbrewed water boiler reportsa fault.Temperature sensor forhot water/steam boilerreports a fault.The temperature sensor orpressure switch is defect.41 LON communication interfered no apb" is indicated −only VIVA KM withaccounting systemSwitch the coffee machine off andon.If the error code is still displayed,inform Customer Service.Check water pressure.Switch off VIVA KM. Press key "−"to relieve pressure in steam boiler.Switch on VIVA KM.If the error code is still displayed,inform Customer Service.Switch the coffee machine off andon.If the fault is still present,− inform Customer Service,− coffee brewing without milk ormilk froth is possible.Open the water valve.Switch the coffee machine off andon.If the error code is still displayed,inform the Customer Service.Switch the coffee machine off andon.If the error code is still displayed,inform the Customer Service.Switch the coffee machine off andon.If the fault is still present,− inform the Customer Service,− brewing coffee without milk ormilk froth is possible.Switch off the unit.Call the Franke customer service.The Franke customer service willload the apb−file.40* = These error codes are only shown in Standby−Mode. If the fault is still present after switching off and on the machinecall the Franke customer service.