PINpad 1000SE Reference and Programmers Guide

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SETUPUnpack Shipping CartonElectricalConsiderationsWARNING• Avoid using this product during electrical storms.• Avoid locations near electrical appliances or other devices that causeexcessive voltage fluctuations or emit electrical noise (for example, airconditioners, electric motors, neon signs, high-frequency or magnetic securitydevices, or computer equipment).• Do not use the unit near water or in moist conditions.Due to risk of shock or unit damage, do not use the unit near water, including abathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near aswimming pool.Power and ESDProtectionUnpackShippingCartonThe PINpad 1000SE device has been designed to meet or exceed reasonablestandards for protection against power line transient noise and environmentalelectrostatic discharges (ESD). However, environments which exceed thesestandards can and do exist.Noisy power, power disruptions (such as blackouts or brownouts), andenvironmental ESD may have detrimental effects on the operation of the PINpad1000SE device. While not usually resulting in permanent damage to the unit, theseenvironmental factors can result in corruption of PINpad 1000SE memory requiringreloading of keys, Custom Idle Prompt, etc.To avoid such failures in the PINpad 1000SE unit when operating in electricallyhostile environments, consider the use of surge suppressors, toroid noise filters,or uninterruptible power supplies (UPS). If in doubt, consult with VeriFoneTechnical Support for assistance.Open the shipping carton and carefully inspect its contents for possible tamperingor shipping damage. The PINpad 1000SE is a secure product and any tamperingmay cause the unit to cease to function properly.1 Remove the PINpad 1000SE unit from the shipping carton.2 Remove any protective plastic wrap and place the unit on a table orcountertop.3 Remove the clear protective film from the display.4 Replace all the packing materials, close the lid, and save the carton forrepacking or moving the PINpad 1000SE device in the future.WARNINGDo not use a unit that has been tampered with or otherwise damaged.The PINpad 1000SE unit comes equipped with tamper-evident labels. If a label orcomponent appears damaged, immediately notify the shipping company and yourVeriFone representative or service provider immediately.12 PINPAD 1000SE REFERENCE AND PROGRAMMERS GUIDE
SETUPConnect PINpadConnectPINpadThe PINpad 1000SE panel has a modular, four-wire interface port for power andcommunication connection to the controller.CAUTIONBefore connecting the PINpad 1000SE to a controller, remove the power cord fromthe back of the controller. Reconnect the power cord only after you are finishedconnecting the PINpad 1000SE.Connecting to theControllerFigure 2 illustrates how to connect the PINpad device to an OMNI 37xx Seriesterminal. For other terminal or controller connections, refer to the product'sdocumentation.1 Connect the modular plug on the PINpad cable to the modular jack on the rearof the PINpad 1000SE device.2 Connect the other end of the cable to the PINpad port on the rear of theterminal.3 Turn on or plug in power to the terminal.4 When the PINpad 1000SE unit has power, the PINpad attempts to startup.Figure 2PINpad 1000SE Cable ConnectionsConnecting to aPC/AT (optional)CAUTIONIf the PINpad 1000SE is to be connected to an IBM PC/AT ® or compatible forgeneral use, or the PC/AT will be running MKIXOR software for key insertion, aspecial cable product is available which provides power to the PINpad 1000SEdevice.Using an incorrectly rated power supply may damage the unit or cause it not towork as specified. Before connecting, ensure that the power supply being used topower the unit matches the requirements specified at the back of the unit (seeAccessories and Documentation for detailed power supply specifications). Obtainthe appropriately rated power supply before continuing.PINPAD 1000SE REFERENCE AND PROGRAMMERS GUIDE 13
Page 1: PINpad 1000SEReference and Programm
Page 4 and 5: CONTENTSCHAPTER 5ManagementPacketsC
Page 6: CONTENTSCustomer Cancels at Amount
Page 10 and 11: PREFACERelated DocumentationThis gu
Page 12 and 13: INTRODUCTIONFeatures and BenefitsFe
Page 16 and 17: SETUPMount Device (optional)1 Conne
Page 18 and 19: SETUPInstall Privacy Shield (option
Page 20 and 21: USING THE INTERFACEKeypadKeypadFunc
Page 22 and 23: PROGRAMMING CONSIDERATIONSDisplay P
Page 24 and 25: PROGRAMMING CONSIDERATIONSNumerical
Page 26 and 27: MANAGEMENT PACKETSFunctional Listin
Page 29 and 30: MANAGEMENT PACKETSM01 Set PINpad Mo
Page 31 and 32: MANAGEMENT PACKETSM02 Check PINpad
Page 33 and 34: MANAGEMENT PACKETSM03 Load Permanen
Page 35 and 36: MANAGEMENT PACKETSM04 Read Permanen
Page 37 and 38: MANAGEMENT PACKETS01 Run Diagnostic
Page 39 and 40: MANAGEMENT PACKETS01 Run Diagnostic
Page 41 and 42: MANAGEMENT PACKETS05 Transfer Seria
Page 43 and 44: MANAGEMENT PACKETS06 Request Serial
Page 45 and 46: MANAGEMENT PACKETS07 DES Reliabilit
Page 47 and 48: MANAGEMENT PACKETS09 UART Loopback
Page 49 and 50: MANAGEMENT PACKETS10 Request Unencr
Page 51 and 52: MANAGEMENT PACKETS11 PINpad Device
Page 53 and 54: MANAGEMENT PACKETS12 Select Prompt
Page 55 and 56: MANAGEMENT PACKETS13 Set Baud RateN
Page 57 and 58: MANAGEMENT PACKETS15 Refresh PINpad
Page 59 and 60: MANAGEMENT PACKETS17 Set Key Manage
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MANAGEMENT PACKETS17 Set Key Manage
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MANAGEMENT PACKETS18 Check Key Mana
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MANAGEMENT PACKETS72 Cancel Session
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MANAGEMENT PACKETSQ5 Alternate PROC
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MANAGEMENT PACKETSZ2 Display a Stri
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MANAGEMENT PACKETSMACed Z2 Display
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MANAGEMENT PACKETSZ3 Display Rotati
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MANAGEMENT PACKETSZ7 Turn on/off CA
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MANAGEMENT PACKETSZ10 Load Prompt T
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MANAGEMENT PACKETSZ10 Load Prompt T
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MANAGEMENT PACKETSZ40 Request Key C
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MANAGEMENT PACKETSZ41 Return Key Co
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MANAGEMENT PACKETSZ42 Request Key V
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MANAGEMENT PACKETSZ43 Return Key Va
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MANAGEMENT PACKETSZ50 Request Strin
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MANAGEMENT PACKETSZ51 Return String
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CHAPTER 6Master/Session Message Pac
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MASTER/SESSION MESSAGE PACKETS02 Tr
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MASTER/SESSION MESSAGE PACKETS04 Ch
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MASTER/SESSION MESSAGE PACKETS04 Ch
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MASTER/SESSION MESSAGE PACKETS08 Se
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MASTER/SESSION MESSAGE PACKETS70 Re
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MASTER/SESSION MESSAGE PACKETSZ60 A
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MASTER/SESSION MESSAGE PACKETSZ62 A
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CHAPTER 7MAC PacketsThis section de
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MAC PACKETSZ66 Request MACElementsT
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MAC PACKETSZ67 Return MACZ67 Return
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MAC PACKETSMessage Authentication C
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CHAPTER 8DUKPT Message PacketsThis
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DUKPT MESSAGE PACKETSFunctional Lis
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DUKPT MESSAGE PACKETS19 Select a DU
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DUKPT MESSAGE PACKETS25 Check DUKPT
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DUKPT MESSAGE PACKETS60 Pre-Authori
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DUKPT MESSAGE PACKETS70 Request PIN
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DUKPT MESSAGE PACKETS71 Transfer PI
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DUKPT MESSAGE PACKETS76 PIN Entry T
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DUKPT MESSAGE PACKETS90 Load Initia
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DUKPT MESSAGE PACKETS91 Load Initia
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DUKPT MESSAGE PACKETSZ60 Accept and
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DUKPT MESSAGE PACKETSZ62 Accept and
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CHAPTER 9Customizable Command Speci
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CUSTOMIZABLE COMMAND SPECIFICATIONP
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CUSTOMIZABLE COMMAND SPECIFICATIONU
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CHAPTER 10Communication ExamplesThe
Page 179 and 180:
COMMUNICATION EXAMPLESCustomer Canc
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CHAPTER 11Troubleshooting and Servi
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TROUBLESHOOTING AND SERVICEVeriFone
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TROUBLESHOOTING AND SERVICEAccessor
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APPENDIX AFeatures and Specificatio
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APPENDIX BKey InsertionPIN Encrypti
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KEY INSERTIONDUKPT Key InsertionDis
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APPENDIX CASCII TableDecimalValueHe
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APPENDIX DPrompts and Error Message
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PROMPTS AND ERROR MESSAGESMessageIN
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PROMPTS AND ERROR MESSAGESMessageDe
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APPENDIX EBuilt-In Prompt TablesID
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BUILT-IN PROMPT TABLESID English Sp
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APPENDIX FPrompt Table for Z2/Z3 Au
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PROMPT TABLE FOR Z2/Z3 AUTHENTICATI
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PROMPT TABLE FOR Z2/Z3 AUTHENTICATI
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APPENDIX GManual Diagnostic Procedu
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MANUAL DIAGNOSTIC PROCEDURESLevel 1
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APPENDIX APinoutsThe table in this
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GLOSSARYAC Alternating Current--use
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GLOSSARYPassword A group of charact
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INDEXNumerics01 Run Diagnostic Func
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INDEXQcables 183PIN cancellation du
Page 229:
VeriFone, Inc.2099 Gateway Place, S
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