Annual Report Accounts 2012 - Tribal

Tribal Group plc Annual Report and Accounts 2012 | Corporate responsibility35Our valuesWe pride ourselves on our values:• Customer focus – we put customers first in everythingwe do;• Excellence – we strive for excellence in all we do; eachperson’s contribution is key to our success;• Innovation – we are bold and creative in our approach todeveloping solutions;• Integrity – we are open, honest and direct in allour dealings;• Teamwork – we work together in partnership withcolleagues, customers and communities.Tribal operates in an increasing number of jurisdictions aroundthe world, and we are proud of our reputation for acting fairlyand ethically wherever we do business.Our reputation is built on our values as a Group, the valuesof our employees and business partners, and our collectivecommitment to act with integrity throughout our organisationand in all our business dealings. We are committed to upholdingthe highest legal, ethical and moral standards and all ouremployees and business partners are expected to share thiscommitment. Tribal condemns bribery and corruption in all itsforms and we will not tolerate it in our business or in those wedo business with. Our commitment and determination in thisrespect is reflected in the anti-bribery and ethics policy, in whichour staff have received training.Engaging peopleTribal operates from a number of offices in the UK, as well asinternationally. We use a combination of group-wide updateswith specific local communications and engagement surveysto ensure that our people have a good understanding of thedirection in which we are headed. Twice a year, approximatelyone in ten of our people are invited to the ‘Tribal Summit’,which allows engagement across all levels and disciplinesin the business, on matters ranging from strategy andmarket developments, through to employee matters and ourcommunications strategy. We supplement these events withcontinual communications through a number of channels,corporate social media and staff roadshows.Our employer brand continues to be an important element ofwhat will make us a success in the future. In 2012, we continuedto work towards further IiP accreditation, we increased ourISO accreditation 9001 (quality management systems) in sitesaround the Group, and we extended our 14001 (environmentalmanagement systems) and 27001:2005 (information technology)accreditation, where appropriate.SustainabilityTribal’s corporate commitment to sustainability aims to make apositive difference to our business, the market place in which weoperate, the wider community and the environment.During 2012, we made good progress in a number of key areasof our strategy, such as using a ‘green’ electricity supplier andfurther rationalising our property portfolio. The use of our virtualmeetings service is now firmly embedded, and not only savedsignificant travel time and cost, but also reduced our carbonemissions. As we grow internationally, our people need to travelmore, but we are monitoring the impact our travel has, andcontinue to minimise its effects.In 2012, we built on existing sustainability good practice in ourselection of suppliers, and continued with incentive programmessuch as the Cycle to Work scheme as part of our wellestablished broader staff wellness programme.Tribal FoundationTribal’s charity, the Tribal Foundation, supports sustainableprojects in the UK, Australasia and the developing world whichreflect Tribal’s expertise in education. The Foundation is aregistered charity and is supported by staff fundraising initiatives,our payroll-giving scheme and donations from Tribal’s profits.Since its establishment, the Foundation has contributed over£400,000 to a variety of programmes. The Foundation seeksout projects which bring sustainable benefits, rather than shortterm remedies, and our activities include micro-credit schemeswhich encourage self-sufficiency, support for people withdisabilities, and clean water supply projects in the developingworld. We complement our support of these programmes withour local giving initiative, where Tribal offices nominate a localcharity to receive a donation towards a project connected toone or more of our staff.Our fundraising takes place throughout the year, but we have aparticular focus through an annual campaign, the ‘FoundationFortnight’, which gives our employees the opportunity to getinvolved in a variety of fundraising activities in support of theFoundation. In addition to the activities organised by Tribal’steam of Foundation Champions, individuals and staff groupstake part in sponsored activities throughout the year.