Corporate Responsibility Report 2008 - Mitie

Health and safety2007/08 measurementsHealth and safety is a major priority in MITIE. It’s the first item on the agenda at our Boardmeetings and our safety record forms a key performance indicator. We strive for continualimprovement in the area of health and safety performance and support this objective witha strong team of health and safety and quality assurance experts, a comprehensive trainingprogramme and the use of focused risk management and assessment processes.Health and safety targets 2007/08All the businesses within the Group demonstratecontinual improvement in their safety performanceby identifying safety management failings andsetting and achieving Group and business objectivesfor improvement.How we performedThe Group-wide certification programme to OHSAS 18001continues, with three more of our businesses becomingcertified during the year. A reduction in minor, major andthree-day incident rates reflects the focus on health andsafety risk management across MITIE.LevelAll accidents are reported within 48 hours and allemployees are made aware of the requirementto report accidents within this timeframe.All incidents are investigated appropriate to thenature and severity of the incident within five daysof their occurrence.All serious accidents are reported through theemergency line within one hour of their occurrence.We will increase the provision of health and safetyrelated training courses.We will reduce injuries and incidents due to manualhandling, slips and trips.We will encourage safe and fuel efficient driving skillsby providing approved Safe and Fuel Efficient Driving(SAFED) courses.We will expand our post-injury, early rehabilitationprogramme.We will instigate an employee wellness programmefrom April 2007.We will continue our support for Drug AlcoholTraining Services.Reportable incident ratesMajor injury incident rate(per 1,000 employees)During 2007/08, the majority of our incidents were reportedwithin 48 hours. We will be working hard on improving thisduring 2008/09.All major incidents were investigated within five dayscomplying with our policy.All serious incidents were reported through the emergencyline throughout the year. We will be working to improve theresponse times in 2008/09.Increased levels of health and safety training continueto be provided to all of our employees across the UK.In 2007, we commenced a specific health and safetytraining course for Directors in the business which willcontinue in 2008/09.Specific improvement programmes have beendeveloped across MITIE, resulting in over 20% reductionsin both these categories.We’ve commenced the SAFED training course and alsorequire our drivers to undertake vehicle safety checks.Our rehabilitation programme continues to be used,providing effective support to allow our people to returnto work.We have developed our existing clinic system toincorporate health awareness days that have beenwell received and well attended. Further developmentof this programme will take place in 2008/09.We continued our support for Drug AlcoholTraining Services.Total reportable incident rate(per 1,000 employees)AchievedOngoingNot achieved2005/062006/072007/081.292005/062006/072007/086.10.905.10.694.016 MITIE CR Report 2008