Corporate Responsibility Report 2008 - Mitie

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Community2007/08 measurementsWe believe in giving something back to the many communities we work in: building linkswith local businesses, supporting our people in their own neighbourhoods and reinforcingour reputation as a responsible company. We give our skills and our time, as well as moneyto supporting people volunteering and fundraising projects.Community targets 2007/08To support and develop our seven existing MITIEConstruction Skills Centres and open another SkillsCentre during 2007 in Airdrie.We will arrange employee community volunteeringprojects in 2007.We will continue our financial and in-kind supportfor MITIE’s elected six UK regional charities;• Great Ormond Street Hospital, London;• Yorkhill Children’s Foundation, Glasgow;• Naomi House Hospice, Winchester;• Christie’s Cancer Hospital, Manchester;• CLIC Sargent, Bristol; and• Acorns Children’s Hospice, Birmingham.We will continue our involvement in the Business in theCommunity Partners in Leadership (PiL) programme.We will continue our support for the Prince’s Trust asfounder members of the Construction and BusinessServices Leadership Group (CBSLG).How we performedOur Skills Centres support continues and has increasedwith the opening of the new Airdrie Skills Centre inNovember 2007. Over 500 students are now undertakingvocational construction courses in MITIE’s Skills Centres.MITIE’s employee ‘World of Work’ and ‘EnvironmentAwareness’ volunteering projects were held at fiveSkills Centres schools delivering: careers guidance,employability skills training and environment awarenessto nearly 1,000 year ten students. Excellent feedbackfrom the students, teachers and volunteers confirmedthe positive impact of these events.MITIE’s volunteers have organised many events, raisingawareness and much needed funds for our six selectedregional charities throughout the year.Significant financial and in-kind support has also beengiven to refurbish buildings at the Bansang Children’sHospital in the Gambia by MITIE and our suppliers. A 74%improvement in child mortality has resulted in part fromour mechanical and electrical engineers designing andinstalling solar electricity to the children’s ward.The Partners in Leadership (PiL) programme has officiallyended but our support continues.Our support continued during 2007 for the Prince’s TrustCBSLG, by providing work experience placements forthe ‘Getting into Construction’ programme.LevelCR Index 2007 – community managementWe scored a maximum 100% in three of the five areas assessed, outperformingall other index participants. Our performance in the other two areas (targets(Q18) and community partnerships (Q20)) demonstrates that there is still someroom for improvement during 2008/09 for us to focus on.AchievedOngoingNot achieved64%100%91%90%75%76%83%100%94%95%75%79%100%76%82%MITIESupport Services SectorAll Sector IndexCommunitystrategy(Q17)Targets(Q18)Communityprogrammes(Q19)Communitypartnerships(Q20)Monitoring(Q21)Source: BiTC 2008 CRIndex Feedback Report.52 MITIE CR Report 2008
2008/09Objectives and targetsObjective:To provide support to the communities wherewe live and work.Our top four targets:1. We will maintain our support and developMITIE’s Construction Skills Centres;2. We will carry out four employeevolunteering team projects in thecommunity by April 2009;3. We will continue our financial andin-kind support for MITIE’s elected sixUK Regional Charities;• Great Ormond Street Hospital, London;• Yorkhill Children’s Foundation, Glasgow;• Naomi House Hospice, Winchester;• Christie’s Cancer Hospital, Manchester;• CLIC Sargent, Bristol;• Acorns Children’s Hospice,Birmingham; and4. We will deliver ‘World of Work’ eventsin at least six schools by April 2009.MITIE CR Report 2008 53
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Corporate ResponsibilityReport 2008
Page 4 and 5: A passionRuby McGregor-Smith,Chief
Page 6 and 7: CR highlights500Over 500 students a
Page 8 and 9: MITIE ata glanceWe are one of the U
Page 10 and 11: Responsibilityand accountabilitySuz
Page 12: InvestorsClientsMITIE’s CR modelT
Page 16 and 17: Creating asafe havenJones Lang LaSa
Page 18 and 19: Health and safety2007/08 measuremen
Page 20 and 21: A safe pairof handsThe health and s
Page 22 and 23: Health awareness daysIn 2007, a pol
Page 24 and 25: Livingourvalues22 MITIE CR Report 2
Page 26 and 27: Workplace2007/08 measurementsAs a p
Page 28 and 29: Skills andMITIE’s people come fro
Page 30 and 31: 1,000MITIE people have completedIns
Page 32 and 33: Warren Coborne, one of 2007’s suc
Page 34 and 35: Settinghighstandards32 MITIE CR Rep
Page 36 and 37: Marketplace2007/08 measurementsWe a
Page 38 and 39: Doing untoothers . . .Business inte
Page 40 and 41: Engagingwith ourclientsWe’ve help
Page 42 and 43: quietrevolution turbines willbe a k
Page 44 and 45: Environment2007/08 measurementsWe k
Page 46 and 47: Less ismoreAround 50% of the UK’s
Page 48 and 49: £8,000Working closely with staff a
Page 50 and 51: quietrevolutionThe UK is one of the
Page 52 and 53: MITIE’s Stephanie Winn,finishing
Page 56 and 57: Sharingour skillsThe local communit
Page 58 and 59: GRI indicatorsFor the first time in
Page 60: MITIE Group PLC8 Monarch CourtThe B
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