Corporate Responsibility Report 2008 - Mitie

Community2007/08 measurementsWe believe in giving something back to the many communities we work in: building linkswith local businesses, supporting our people in their own neighbourhoods and reinforcingour reputation as a responsible company. We give our skills and our time, as well as moneyto supporting people volunteering and fundraising projects.Community targets 2007/08To support and develop our seven existing MITIEConstruction Skills Centres and open another SkillsCentre during 2007 in Airdrie.We will arrange employee community volunteeringprojects in 2007.We will continue our financial and in-kind supportfor MITIE’s elected six UK regional charities;• Great Ormond Street Hospital, London;• Yorkhill Children’s Foundation, Glasgow;• Naomi House Hospice, Winchester;• Christie’s Cancer Hospital, Manchester;• CLIC Sargent, Bristol; and• Acorns Children’s Hospice, Birmingham.We will continue our involvement in the Business in theCommunity Partners in Leadership (PiL) programme.We will continue our support for the Prince’s Trust asfounder members of the Construction and BusinessServices Leadership Group (CBSLG).How we performedOur Skills Centres support continues and has increasedwith the opening of the new Airdrie Skills Centre inNovember 2007. Over 500 students are now undertakingvocational construction courses in MITIE’s Skills Centres.MITIE’s employee ‘World of Work’ and ‘EnvironmentAwareness’ volunteering projects were held at fiveSkills Centres schools delivering: careers guidance,employability skills training and environment awarenessto nearly 1,000 year ten students. Excellent feedbackfrom the students, teachers and volunteers confirmedthe positive impact of these events.MITIE’s volunteers have organised many events, raisingawareness and much needed funds for our six selectedregional charities throughout the year.Significant financial and in-kind support has also beengiven to refurbish buildings at the Bansang Children’sHospital in the Gambia by MITIE and our suppliers. A 74%improvement in child mortality has resulted in part fromour mechanical and electrical engineers designing andinstalling solar electricity to the children’s ward.The Partners in Leadership (PiL) programme has officiallyended but our support continues.Our support continued during 2007 for the Prince’s TrustCBSLG, by providing work experience placements forthe ‘Getting into Construction’ programme.LevelCR Index 2007 – community managementWe scored a maximum 100% in three of the five areas assessed, outperformingall other index participants. Our performance in the other two areas (targets(Q18) and community partnerships (Q20)) demonstrates that there is still someroom for improvement during 2008/09 for us to focus on.AchievedOngoingNot achieved64%100%91%90%75%76%83%100%94%95%75%79%100%76%82%MITIESupport Services SectorAll Sector IndexCommunitystrategy(Q17)Targets(Q18)Communityprogrammes(Q19)Communitypartnerships(Q20)Monitoring(Q21)Source: BiTC 2008 CRIndex Feedback Report.52 MITIE CR Report 2008