Corporate Responsibility Report 2008 - Mitie

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Engagingwith ourclientsWe’ve helped the Departmentof Culture, Media and Sport save527 tonnes of CO 2 since 2006 – theequivalent of 527 hot air balloons.38 MITIE CR Report 2008
Client: Department for Culture, Mediaand Sport. In November 2007 our work inenergy management and sustainability withthe Department for Culture, Media and Sportwas recognised at the Premises and FacilitiesManagement annual awards, where wepicked up the Partners in SustainabilityAward 2007. Last year we also receiveda Green Apple Award for our work onthe same contract.Our customer, the Department forCulture, Media and Sport (DCMS),is responsible for government policyon the arts, sport, the NationalLottery, tourism, libraries, museumsand galleries, broadcasting,creative industries, press freedomand regulation, licensing, gamblingand the historic environment,as well as the 2012 Olympic Gamesand Paralympics.Saving energy and saving pennies.We’ve been providing our worldclassfacilities management servicesto the Department since 2005.Last year, we implementedan energy action plan and anumber of other sustainabilityinitiatives, helping to support thedepartment in its drive to achieveits environmental targets. The actionplan is reviewed on a monthlybasis, and to date has identifiedsignificant savings.Our work has also helped thembecome the first Whitehallgovernment department tobe accredited by the CarbonTrust’s Energy EfficiencyAccreditation Scheme.Ken Heaton, one of MITIE’s EnergyManagers, has been instrumentalin our work at the DCMS. Ken’sbeen involved in energymanagement for over 23 yearsand in May 2008 was awardedmembership of the Energy Institute.We’ve helped the DCMS increasetheir recycling rates by raisingawareness among its staff, includingan environmental awarenessroadshow in December 2006. Wenow have over 15 recycling pointson their site and last year alonerecycled 113 tonnes of glass, plasticbottles and aluminium cans. Wehold monthly meetings with theDCMS to discuss any improvementswe can make. Our TREEHUGGERdesktop trays for recycling paperhave been a phenomenal successon every contract and the DCMSis no exception. These trays allowevery employee to monitor theirown recycling and do somethingpractical at their own desk inconjunction with centralised bins.One of the issues we oftenencounter is a lack of storagespace for waste prior to collection,and the DCMS had the sameproblem. We dealt with this byinstalling a Minimiser, which is a balerwith three separate compartmentsfor cardboard, plastic and cans.One of our other majorresponsibilities at the DCMSis supplier management. Bycombining the collections ofrecyclable materials, we’vereduced the vehicle traffic on theirsites, as well as on local roads,and this has given them what isknown as the ‘Best PracticableEnvironmental Option’. In essence,that’s what we want to achievefor all our clients.MITIE CR Report 2008 39
Page 1: Corporate ResponsibilityReport 2008
Page 4 and 5: A passionRuby McGregor-Smith,Chief
Page 6 and 7: CR highlights500Over 500 students a
Page 8 and 9: MITIE ata glanceWe are one of the U
Page 10 and 11: Responsibilityand accountabilitySuz
Page 12: InvestorsClientsMITIE’s CR modelT
Page 16 and 17: Creating asafe havenJones Lang LaSa
Page 18 and 19: Health and safety2007/08 measuremen
Page 20 and 21: A safe pairof handsThe health and s
Page 22 and 23: Health awareness daysIn 2007, a pol
Page 24 and 25: Livingourvalues22 MITIE CR Report 2
Page 26 and 27: Workplace2007/08 measurementsAs a p
Page 28 and 29: Skills andMITIE’s people come fro
Page 30 and 31: 1,000MITIE people have completedIns
Page 32 and 33: Warren Coborne, one of 2007’s suc
Page 34 and 35: Settinghighstandards32 MITIE CR Rep
Page 36 and 37: Marketplace2007/08 measurementsWe a
Page 38 and 39: Doing untoothers . . .Business inte
Page 42 and 43: quietrevolution turbines willbe a k
Page 44 and 45: Environment2007/08 measurementsWe k
Page 46 and 47: Less ismoreAround 50% of the UK’s
Page 48 and 49: £8,000Working closely with staff a
Page 50 and 51: quietrevolutionThe UK is one of the
Page 52 and 53: MITIE’s Stephanie Winn,finishing
Page 54 and 55: Community2007/08 measurementsWe bel
Page 56 and 57: Sharingour skillsThe local communit
Page 58 and 59: GRI indicatorsFor the first time in
Page 60: MITIE Group PLC8 Monarch CourtThe B

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