Corporate Responsibility Report 2008 - Mitie

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Warren Coborne, one of 2007’s successfulReal Apprentices. Warren currently works for ourclient Land Securities at 5 The Strand in London.“Some employment and training into work schemesdeliver some of the time. The MITIE Real Apprenticescheme has delivered every time in the last threeyears. More than 200 individuals have all beensuccessful… this is the single best employmentinitiative with which ELBA is involved – long mayit continue.”Liam J Kane, Chief Executive, ELBA30 MITIE CR Report 2008
321apprentices employed.MITIE Stars AwardsWe talk a lot about our peopleat MITIE: how much we value theirpassion, spirit and commitment, andtheir willingness to go the extra mileto make our clients happy. This iswhy we have launched an excitingnew awards scheme – MITIE Stars –which is open to every one of our49,000+ people, from cleaners andcaterers, to engineers and painters.This is a major award and the overallwinner will be up against fierceinternal competition, but the prizeswill be well worth it: anything from aholiday to a dream location, a newcar, or even a box for a year at theirfavourite football club.80%apprentice retention rates.The Real Apprentice SchemeOur award-winning Real ApprenticeScheme is now in its third yearand we’re pleased to announcethat it’s just received Big Tick reaccreditationfor 2008. This is aten-week training programme,run with the East London BusinessAlliance (ELBA), and targeted atyoung people from areas of EastLondon which have some of thehighest unemployment figures in thecountry, despite being close to thefinancial district of Canary Wharf.In the last three years the schemehas won prestigious Big TickAwards For Excellence, the 2006PFM Partners with People Awardand the Greater London TrainingAward. We’re even more proudof the fact that five of the originalseven apprentices who joined MITIEfollowing the pilot scheme are stillwith us today. ELBA confirms that thescheme now has an 80% retentionrate after six months’ employment.The 59 th apprentice to go throughthe programme has recently beenoffered a full-time job with us, and29 young people found work withMITIE in London last year, the highestnumber so far.ELBA now cites the scheme as ablueprint for other employers tofollow: both Tower Hamlets PrimaryHealth Care Trust and Macquariewill be using a similar idea in 2008.“Macquarie has adapted MITIE’sReal Apprentice scheme to fit ourbusiness. We are very excited bythe possibilities of the scheme.”Lord MacDonald, Chairman ofMacquarie Capital Europe, RealApprentice award ceremony 2008.Our young apprenticesWe’re especially proud of ourcommitment to developing newtalent and promoting vocationaltraining. There are currently 321apprentices employed across ourfacilities, engineering and propertyservices divisions, representing anincrease of 33% over last year.Last year we won the top prize in theScottish Edge Awards, which honourorganisations offering practicallearning opportunities for youngpeople. The judges were particularlyimpressed by our commitment torecruiting young apprentices intoall areas of the business, and for oursupport of local college students.The prize came with a grant of£12,000, which we’ve invested insetting up an on-the-job coachingscheme for front-line supervisorsand sponsorships for apprenticeson specialist engineering courses.We also held our first NationalApprentice of the Year Awardin 2007. The awards ceremonycelebrated exceptionalachievements by both apprenticesand mentors in our engineeringbusinesses throughout the year.The apprentices had worked on avariety of sites including our facilitiesmanagement contracts with Rolls-Royce and British Nuclear Groupat Sellafield. The overall winner wasAndrew Mason, who’s based atour Foreign and CommonwealthOffice contract in London, for thedetermination, dedication andpassion he puts into his job.“We saw a huge rise in entries from companies inScotland this year and the judging process wasextremely difficult. MITIE was a clear winner in theend – the business really goes that extra mile indelivering practical learning for young people.”Andy Powell, Edge CEOMITIE CR Report 2008 31
Page 1: Corporate ResponsibilityReport 2008
Page 4 and 5: A passionRuby McGregor-Smith,Chief
Page 6 and 7: CR highlights500Over 500 students a
Page 8 and 9: MITIE ata glanceWe are one of the U
Page 10 and 11: Responsibilityand accountabilitySuz
Page 12: InvestorsClientsMITIE’s CR modelT
Page 16 and 17: Creating asafe havenJones Lang LaSa
Page 18 and 19: Health and safety2007/08 measuremen
Page 20 and 21: A safe pairof handsThe health and s
Page 22 and 23: Health awareness daysIn 2007, a pol
Page 24 and 25: Livingourvalues22 MITIE CR Report 2
Page 26 and 27: Workplace2007/08 measurementsAs a p
Page 28 and 29: Skills andMITIE’s people come fro
Page 30 and 31: 1,000MITIE people have completedIns
Page 34 and 35: Settinghighstandards32 MITIE CR Rep
Page 36 and 37: Marketplace2007/08 measurementsWe a
Page 38 and 39: Doing untoothers . . .Business inte
Page 40 and 41: Engagingwith ourclientsWe’ve help
Page 42 and 43: quietrevolution turbines willbe a k
Page 44 and 45: Environment2007/08 measurementsWe k
Page 46 and 47: Less ismoreAround 50% of the UK’s
Page 48 and 49: £8,000Working closely with staff a
Page 50 and 51: quietrevolutionThe UK is one of the
Page 52 and 53: MITIE’s Stephanie Winn,finishing
Page 54 and 55: Community2007/08 measurementsWe bel
Page 56 and 57: Sharingour skillsThe local communit
Page 58 and 59: GRI indicatorsFor the first time in
Page 60: MITIE Group PLC8 Monarch CourtThe B

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