Vol 22 - Issue 1 - 2013 - til india

TIL TALKThe Preferred MachineCat® 424 Backhoe LoaderCat ® 424B Backhoe Loader continues to consolidate itsposition in the Indian Building Construction Product (BCP)market as the equipment that stands for quality, productivityand value. At a Customer Meet held in Bhubaneswar,Odisha, local customers shared their positive experiencesof using Cat 424B Backhoe Loader.Over 100 participants, comprising customers and financecompanies took part in an interactive discussion on thefeatures and benefits of the Cat 424B. The customers presentat the gathering conveyed their positive impressions aboutthe product as well as of the service support from TIPL.Mr. Max Martin – Global Head, BCP, Caterpillar attendedthe Meet with other TIPL and Caterpillar officials.As a highlight of the Meet, Mr. Max Martin felicitatedM/s. Balaji Engicons (P) Ltd - Odisha’s largest fleet ownerof Cat 424B.Max Martin addressing the audienceMax Martin felicitating the largest 424B fleet owner in OdishaExpanding CoverageNew Office in ParadeepAs a part of TIPL’s coverage expansion plan, this year sawthe inauguration of an office and parts store at Paradeep,Odisha.A substantial number of Cat machines operate in ParadeepPort and are used for handling bulk cargo including coaland iron ore. TIPL felt the need for extending prompt supportto these machine owners with minimum response timeand ready availabilityof spares.The local office withTIPL service engineersand ready partsinventory will be adefinite advantageand minimize our leadtime for response anddelivery.Newly inaugurated Paradeep office & parts storeMr. Subramaniyam, -DGM, Operations, Orissa Stevedores Ltd.inaugurated our office with other customers attending thefunction. TIPL was represented by Mr. A H Kewalramani– Head CMS, Mr. Dipankar Banerjee, COO TIPL (SE)and other team members. The customers were clearlyappreciative of the new office and thanked TIPL forenhancing its network to extend support and better reach.Customer interactions in the new Paradeep officeSPOTLIGHTOUR NEWS VIEWS & EVENTS 15