Vol 22 - Issue 1 - 2013 - til india

TIL TALKSPOTLIGHTProviding Better Customer SupportNew Workshop InaugurationCaterpillar works consistently with its dealers towardscreating better customer experience. Recently Mr. KevinStrydom, District Manager – Bangalore, Caterpillar Indiavisited TIPL facilities at Asansol, Udaipur and Lucknow.During his visit he inaugurated our workshops at Patnaand Udaipur. He was accompanied by Mr. DeepakAggarwal of Caterpillar and Mr. Sumit Mazumder, Chairman& MD–TIPL and other senior officials. While interactingwith local staff, Mr. Strydom appreciated TIPL for settingup these new offices and workshops as per the growthplans with the sole objective of superior customer support,expanding coverage and creating better customerexperience.Kevin Strydom inaugurating TIPL Udaipur WorkshopKevin Strydom, Deepak Aggarwal, AH Kewalramaniand Deepak Jolly in traditional headgearA walk through the parts warehouse by Kevin Strydom &other senior TIPL officials(L-R) Sumit Mazumder, Kevin Strydom, AH Kewalramani, Deepak Aggarwal, Alok Tripathi andother TIPL officials at the Patna Workshop inauguration8OUR NEWS VIEWS & EVENTS