Assessment of the Market for Compressed Air Efficiency Services
Assessment of the Market for Compressed Air Efficiency Services
Assessment of the Market for Compressed Air Efficiency Services
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<strong>Compressed</strong> <strong>Air</strong> <strong>Market</strong> <strong>Assessment</strong>compressors. These machines are generally used to drive small- andmedium-sized systems. O<strong>the</strong>r manufacturers control large shares <strong>of</strong> <strong>the</strong>market <strong>for</strong> centrifugal compressors, which are more <strong>of</strong>ten used topower larger systems. The fact that <strong>the</strong> selection group did not containdistributors <strong>for</strong> manufacturers with varying specialties and target marketsshould be kept in mind when interpreting <strong>the</strong> findings <strong>of</strong> <strong>the</strong> distributorassessment.<strong>Assessment</strong> ImplementationTo pretest <strong>the</strong> effectiveness <strong>of</strong> <strong>the</strong> assessment, 6 samples were distributedto dealers at an early project meeting. The assessment was <strong>the</strong>n mailedout to all 204 distributors by XENERGY, Inc., with a cover letter from<strong>Compressed</strong> <strong>Air</strong> Challenge ® describing <strong>the</strong> research project. However,only 42 completed assessments were received. There<strong>for</strong>e, <strong>the</strong> evaluationwas converted to telephone <strong>for</strong>mat and administered by XENERGY staffto <strong>the</strong> remaining vendors. XENERGY staff also conducted telephoneinterviews with representatives <strong>of</strong> 3 Ingersoll-Rand air centers, whichare manufacturer-owned distributorships. Ano<strong>the</strong>r reason to add <strong>the</strong>Ingersoll-Rand air centers to <strong>the</strong> interviewing group was to capture <strong>the</strong>experience <strong>of</strong> distributors <strong>for</strong> larger capacity equipment, including centrifugalcompressors. The patterns <strong>of</strong> response from <strong>the</strong> Ingersoll-Randcenters were not entirely consistent with one ano<strong>the</strong>r and followed <strong>the</strong>distribution <strong>of</strong> responses from <strong>the</strong> larger group <strong>of</strong> independent distributors.The results <strong>of</strong> <strong>the</strong> Ingersoll-Rand assessments were <strong>the</strong>re<strong>for</strong>e combinedwith those from <strong>the</strong> larger group <strong>for</strong> <strong>the</strong> analysis. A total <strong>of</strong> 94 evaluationswere completed, including 46 via telephone. This work was carried outover <strong>the</strong> summer <strong>of</strong> 1999.FINDINGSCharacteristics <strong>of</strong> VendorsOrganization. Interviewed vendors were located in 36 <strong>of</strong> <strong>the</strong> 50United States. Forty-five percent <strong>of</strong> organizations operate at multiplelocations, while 55% have only one location. All vendors classified <strong>the</strong>irorganizations primarily as compressed air distributors. Eight <strong>of</strong> <strong>the</strong>vendors also claimed to provide consulting services as a major line <strong>of</strong>business. The companies employed between 2 and 100 people, with amean <strong>of</strong> 25 and a median <strong>of</strong> 18 employees.Position <strong>of</strong> Vendors. The assessments were generally completed by<strong>the</strong> contact <strong>for</strong> <strong>the</strong> distributor association. According to staff <strong>of</strong> <strong>the</strong>distributor organizations, <strong>the</strong>se individuals are primarily owners, withsome senior staff as designated representatives.<strong>Market</strong>. Thirty-five percent <strong>of</strong> <strong>the</strong> vendors describe <strong>the</strong>ir company’smarket area as local and 57% describe it as regional. The remaining8% describe <strong>the</strong>ir market as national or global. The industry that provides<strong>the</strong> most customers was food processing, cited by 52% <strong>of</strong> vendors.This was followed by <strong>the</strong> chemical industry, mentioned by 45% <strong>of</strong>distributors, <strong>the</strong>n fabricated metals, with 41%, and printing, with 37%.32U.S. DEPARTMENT OF ENERGY