FREQUENTLY ASKED QUESTIONS Prepaid data plans for ... - Maxis
FREQUENTLY ASKED QUESTIONS Prepaid data plans for ... - Maxis
FREQUENTLY ASKED QUESTIONS Prepaid data plans for ... - Maxis
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your account portal (as above).16. Can I purchase the WiFimodem without a plan?No, you need a <strong>Prepaid</strong> iPad Starter Pack be<strong>for</strong>e you canpurchase the WiFi modem.17. How can I upgrade myplan from a 3.5GB to say,a 6GB plan?You cannot per<strong>for</strong>m plan upgrades, but you can purchaseany available passes once your current pass has expired.18. What are the downloadand upload speeds?The speeds are up to 7.2Mbps (download) and 1.4Mbps(upload).Your actual browsing speed varies depending on yourlocation and device capability.19. Can I make calls or sendSMS and MMS with thisplan?Yes, as long as you have sufficient credit balance and areusing a compatible mobile phone. The <strong>Prepaid</strong> SIM packallows you to make calls, as you’re required to make afirst call to activate it.20. Can I activate a HotTicket online while I’musing the modem?No.21. Can I just buy an iPaddevice from <strong>Maxis</strong>?No. You have to purchase it from an Apple PremiumReseller store.22. Can I change my macro-SIM to a micro-SIM?How do I do that?Yes. You can request a SIM replacement at any <strong>Maxis</strong>Centre <strong>for</strong> a fee of RM25. However, you get a free SIMreplacement when you subscribe to this offer.23. How do I configure themodem?Access the <strong>Maxis</strong> Broadband Connection Manager page(refer to the WiFi modem start guide)Start the Internet / Safari browser and enterhttp://192.168.1.1 in the address bar
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