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In This Report - Banco Mercantil

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ANNUAL REPORT 2010<br />

CONTENTS<br />

Profile 3<br />

Administration 4<br />

Financial Highlights and Key Ratios 5<br />

Board of Directors <strong>Report</strong> 7<br />

Economic Environment<br />

Management Discussion and Analysis<br />

11<br />

Financial Condition and Results of Operations 19<br />

Business Segments Review 27<br />

Business-Support Segments Review 37<br />

Enterprise Risk Management 41<br />

Compliance 44<br />

Corporate Governance 46<br />

Social Responsibility<br />

Banking Centers, Subsidiaries<br />

55<br />

and Affiliates 59

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