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In This Report - Banco Mercantil

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With a continued focus on improving its offering of high value-added advisory services,<br />

MCIS completed the migration of most customer relationships into new discretionary<br />

advisory portfolios that were better positioned to meet the client’s financial goals. MCIS<br />

expects the demand for professionally managed advisory portfolios to continue to increase<br />

and represent a higher share of total customer assets. To serve client needs and preferences,<br />

a new model portfolio with variable exposure to different asset classes was launched.<br />

During the last quarter of 2010, MCIS launched a strategy to expand its customer base<br />

through the Bank’s 17 retail banking centers. Bankers are being provided with basic training<br />

on MCIS products and services in order to better identify customers with investment needs<br />

that can be serviced by MCIS and their experienced investment advisors.<br />

New and existing customers from the Private Banking and <strong>In</strong>ternational Personal and<br />

Commercial Banking divisions, on top of positive market performance across most asset classes,<br />

contributed to MCIS’s total customer assets remaining above $1.2 billion throughout the<br />

year.<br />

Revenues from advisory and brokerage services reached a total of $8.8 million, a 34 percent<br />

increase. These results contributed to an increase of 49 percent in net income, ending the<br />

year at $2.8 million compared to $1.9 million in 2009.<br />

During 2011, MCIS will continue to prepare for continued growth by investing resources<br />

into customer service, trading and execution, compliance, and portfolio management activities.<br />

<strong>In</strong> order to remain competitive, new products and improvements to existing products<br />

are scheduled to be rolled out during the year.<br />

<strong>Mercantil</strong> Commercebank Trust Company, N.A.<br />

MCTC is a national trust bank with fiduciary powers, regulated and supervised by the U.S.<br />

Office of the Comptroller of the Currency. MCTC offers fiduciary and financial management<br />

services to a client base of high net-worth individuals throughout the United States,<br />

Latin America, the Caribbean and Europe. MCTC specializes in providing a wide array of<br />

trust and estate planning products and services to help clients and their families build and<br />

preserve their assets and achieve their wealth management objectives. MCTC is in a unique<br />

position to provide these services across multiple jurisdictions thanks to <strong>Mercantil</strong>’s global<br />

reach. Utilizing a multi-disciplinary approach for the development of its product offerings,<br />

MCTC employs a variety of sound investment strategies, efficient trust products and financial<br />

expertise to implement personalized estate-planning solutions capable of meeting the most<br />

complex and growing client needs.<br />

35<br />

<strong>Mercantil</strong> Commercebank

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