Mohawk College Spring/Summer 2003 Continuing Education ...

Mandatory Requirements:
MD221 Effective Supervision-Human Relations
MD227 Effective Supervision-Communications
Electives:
MD103 Small Business Bookkeeping
MD241 Business Law
MD111 Implementing a Customer Service Plan
MD114 Retail Operations Management
MD280 Finance and Budgeting Basics
MD249 How to Start a Small Business
MD271 Marketing Strategies
Note: Up to 2 electives may be any OMDP
elective or non-OMDP elective (30 hours
minimum) evaluated by the college OMDP
coordinator as appropriate. Any individual
course can be applied to one certificate only.
OMDP CERTIFICATE -
LEADERSHIP SKILLS
Program of Studies
Satis factory comple tion of six (6) course s is
r e q u i r e d , t w o m a n d a t o r y c o u r s e s , p l u s 4
electives. Two electives must be chosen from
the list be low. Two additional e lectives may
b e a n y O M D P c o u r s e s , o r a n y 2 b u s i n e s s
r e l a t e d c o u r s e s o f m i n i m u m 3 0 h o u r s
d u r a t i o n . N o n - O M D P e l e c t i v e s i n c l u d e
W o r k p l a c e L e g i s l a t i o n , E m p l o y m e n t
S t a n d a r d s & H u m a n R i g h t s L a w s , D e n t a l
O f f i c e R e c e p t i o n i s t , W S I B B e n e f i t s
A d j u d i c a t i o n , W S I B E n t i t l e m e n t
A d j u d i c a t i o n , a n y ‘ b u s i n e s s ’ c o u r s e ,
co mpu ter ap pli cat ion s cou rse s ( two 1 8 h our
c ou rs e s fr o m th e B us in e ss A p pl ic a ti on s f or
W i n d o w s o r B u s i n e s s I n t e r n e t S k i l l s
cert ificat e pro grams cons titute one elec tive).
No n- OM DP e le ct iv es m us t be e val ua te d by
t h e c o l l e g e O M D P c o o r d i n a t o r a s
a p p r o p r i a t e . A n y i n d i v i d u a l c o u r s e c a n b e
applied to one certificate only.
MANDATORY REQUIREMENTS
MD227 Effective Supervision-Communications
MD221 Effective Supervision-Human Relations
Electives:
MD222 Effective Supervision - Administration
MD233 Management for Results
MD278 Personal Success
MD225 Effective Supervision - Production
MD110 Team Building and Leadership
MD277 Facilitating Workplace Training
MD226 Effective Labour Relations
MD114 Retail Operations Management
PRIOR LEARNING ASSESSMENT FOR
NON-OMDP ELECTIVES
Y o u m a y a p p l y f o r c r e d i t i n i n d i v i d u a l
co ur se s ba se d on l ea rn in g ac qu ir ed t hr ou gh
work and other life experiences.
For assessment procedures and fees,
contact the PLA office at (905)575-1212
ext. 3298. Assessments should begin in the
term prior to the start of classes. For
course or program information, contact
Continuing Education, Business at
(905)575-2358 or email
cebus@mohawkcollege.ca
Need help?
If you can't find what you're
looking for, email
c e w e b @ m o h a w k c o l l e g e . c . a
EMPLOYMENT STANDARDS AND
HUMAN RIGHTS LAW
A t t e n t i o n - b u s i n e s s o w n e r s , d i r e c t o r s ,
managers, supervisors and HR professionals!
H e r e i s y o u r o p p o r t u n i t y f o r a n i n - d e p t h
“ m u s t k n o w ” i n f o r m a t i o n o n t h e n e w
E mp lo ym en t St an da rd s Ac t an d th e Hu ma n
R i g h t s C o d e . T h i s c o u r s e c o v e r s v a r i o u s
e m p l o y e r / e m p l o y e e r i g h t s a n d o b l i g a t i o n s
in cludin g re cruiti ng, intervi ewing and hiri ng
practices, legislated labour standards, conduct
issues and employer/employees relations.
BU497 FEE: $150.90 ☎
S1 10 MO 6:30-9:30 FF Apr14 711046
S2 5 SU 9:00-3:00 FF Apr27 711047
DENTAL OFFICE RECEPTIONIST
I f y o u ’ v e b e e n c o n s i d e r i n g a c a r e e r a s a
r e c e p t i o n i s t i n a d e n t a l o f f i c e / c l i n i c , t h i s
course is for you. Practical exercises focus on
appointment scheduling, dental insurance, and
accounts receivable and payable. You will also
g ai n “mu s t- kn ow ” i nf o rma t io n a bo ut d en ta l
anat omy, tooth i dentificati on systems, dental
terminology, ODA fee guide, dental specialties
and the dental health team. Workbook “Dental
O f f i c e R e c e p t i o n i s t ” m u s t b e p u r c h a s e d
through the Bookstore prior to the first class.
BU153 FEE: $181.08 ☎
S1 12 MO 6:30-9:30 FF Apr21 709995
EFFECTIVE LABOUR RELATIONS
P ar ti ci pan ts s ho ul d le arn t o de al e ffe ct iv el y
w i t h l a b o u r r e l a t i o n s w h e r e c o l l e c t i v e
a g r e e m e n t s a r e e s t a b l i s h e d o r w h e r e
certification is possible.
MD226 FEE: $150.90 ☎
S1 10 TH 6:30-9:30 FF Apr24 711006
EFFECTIVE SUPERVISION-
COMMUNICATIONS
This course should develop effective wri tten
a n d o r a l c o m m u n i c a t i o n s k i l l s i n c l u d i n g
l i s t e n i n g s k i l l s i n s u p e r v i s o r y /m a n a g e m e n t
p e r s o n n e l . R E Q U I R E D : E f f e c t i v e
S u p er v i si o n - Co m m un i c at i o n s m an u a l t o b e
purchased in the Bookstore.
MD227 FEE: $150.90 ☎
S1 10 TH 7:00-10:00 FF Apr24 711008
EFFECTIVE SUPERVISION-HUMAN
RELATIONS
This course covers various a spects o f effe ctively
m a n a g i n g p e r s o n n e l i n c l u d i n g l e a d e r s h i p
t r a i n i n g , d i s c i p l i n e , p e r f o r m a n c e a p p r a i s a l ,
mo tiva tio n, ma na ging c onflic t, job satisfac tion
a n d ma na g in g c h an ge . RE QU IRE D: Effec tive
S u p e r v i si o n - H u m a n R e l a t i o n s m a n u a l to b e
pu rchased in the Boo ksto re.
MD221 FEE: $150.90 ☎
S1 10 MO 6:30-9:30 FF Apr14 711003
EFFECTIVE SUPERVISION -
PRODUCTION
T h i s c o u r s e o f f e r s s t r a t e g i e s f o r h e l p i n g
supervisors im prove productivity by applying
p r i nc i p l es o f s ou n d m a na g em en t , i n cl u d i ng
p r i n c i p l e s o f s u p e r v i s i o n , e m p l o y e e
m o t i v a t i o n , s e t t i n g o b j e c t i v e s a n d g o a l s ,
p l a n n i n g , e v a l u a t i n g e f f i c i e n c y , e t c .
REQUIRED: Effective Supervision-Production
manual to be purchased in the Bookstore.
MD225 FEE: $150.90 ☎
S1 10 WE 6:30-9:30 FF Apr23 711004
B U S I N E S S
HOW TO START A SMALL BUSINESS
Thi s co urs e fo cus es o n t he f und am ent al s of
b u s i n e s s o p e r a t i o n b y p u t t i n g t o g e t h e r a
bu si ne ss p la n fo r in di vi du al s co nt em pl at in g
starting their own business.
MD249 FEE: $150.90 ☎
S1 10 WE 6:30-9:30 FF Apr23 711010
MANAGEMENT SKILLS IN HUMAN
RESOURCES
Getting the right person in the right job doesn’ t
happen by accident. This course presents practical
approaches to ensure that your staf fing activities
match a nd en han ce y our b us ines s pla n. Yo u’ ll
focus on identifying job requirements, recruitment
a d v e r t i s i n g , s e l e c t i o n c r i t e r i a , e m p l o y m e n t
interviewing and validation proce sses. Effective
employee orientation is also discussed.
MD109 FEE: $150.90 ☎
S1 10 WE 6:30-9:30 FF Apr23 711001
MANAGING WORKPLACE LAW
M o r e a n d m o r e p r u d e n t e m p l o y e r s , o w n e r s ,
m a n a g e r s , s u p e r v i s o r s a n d H u m a n R e s o u r c e
pr of es s iona ls ar e mak ing su r e th ey tho ro ug hly
un d er s ta n d a nd e f f e ct ive ly ma n a ge th e ir le g al
o bl ig a ti o n s to t h e ir e mp lo y e e s s o a s t o a v o id
costly and time-consuming legal problems. Major
go ve r n men t s ta tute s a nd o the r imp or ta nt leg a l
issues affecting many aspects of employment will
be c ov er ed in this c ou rs e. G ue st sp ea ke r s will
provide a practical perspective on several issues.
BU491 FEE: $150.90 ☎
S1 10 WE 6:30-9:30 FF Apr23 709996
S2 5 SA 9:00-3:00 FF Apr26 709997
MARKETING STRATEGIES
D e s i g n e d t o i n t r o d u c e p a r t i c i p a n t s t o
marketing techniques and practices including
d e f i n i n g a n d t a r g e t i n g t h e c u s t o m e r b a s e ,
d i f f e r en t i a t i n g p r o d u c t s , p r o d u c t l i f e c y c l e
collect ing a nd an alyzing data, and prepa ring
an d pr es en ti ng a n ef fe ct iv e ma rk et in g pl an .
P a r t i c i p a n t s w i l l a p p l y t h e t h e o r y a n d
principles to an actual business opportunity.
MD271 FEE: $150.90 ☎
S1 10 MO 6:30-9:30 FF Apr14 711025
SMALL BUSINESS BOOKKEEPING
T h i s c o u r s e p r o v i d e s a b a s i c k n o w l e d g e o f
bookkeeping and identifies activities important to
a n y s m a ll b u s i n e s s . I n te n d e d p a r t ic ip a n ts a r e
owner/managers of a small business, bookkeepers
and anyone wishing to unde rstand bookkeeping.
MD103 FEE: $150.90 ☎
S1 10 TU 6:30-9:30 FF Apr22 709999
W.S.I.B. WORKPLACE SAFETY
& INSURANCE BOARD
CLAIMS ADJUDICATION
T h e s e t w o c o u r s e s w i l l p r o v i d e y o u w i t h a
c o m p r e h e n s i v e o v e r v i e w o f t h e a d j u d i c a t i o n
proc ess relating to Workplace Sa fety and Insu ranc e
B o a r d ( W S I B ) c l a i m s . T h e y a r e o f p a r t i c u l a r
inte re st to e mpl oye r s, or w ork er a dvo ca te s. Yo u
w i l l o b t a i n s u f f i c i e n t k n o w l e d g e t o e f f e c t i v e l y
administer and man a ge WSIB c laims from both an
emp loye r a nd w orker pe rsp ect ive. The inte ra ctiv e
classro om setting inc lude s ex tensive u se of g ro up
disc ussion s an d c ase st udi es. Ea ch co urse c a n b e
used a s an OMDP elective. An “ Acknowledge ment
o f C o m p l e t i o n ” i s a v a i l a b l e t o s t u d e n t s w h o
successfully complete both courses.
For more information please call
(905)575-2358 or (519)759-7200 ext. 2358
or email cebus@mohawkcollege.ca
Note: Courses offered in Fall and Winter
semesters only.
Browse the catalogue on the web at cecat.mohawkc.on.ca 21