New Student Handbook 2013 - Campus Life - Adelphi University

Information TECHNOLOGyAdelphi’s Office of Information Technology (IT) is dedicated to providing you with the technology resources thatyou need to succeed. IT technicians and help desk staff will assist you with training and support so you can take fulladvantage of Adelphi’s resources.it.adelphi.edu516.877.3340helpdesk@adelphi.eduit.adelphi.edu/chatIT Help Desk HoursThe IT Help Desk is located in the Information Commons on thesecond floor of Swirbul Library.Fall and spring semestersMonday through Thursday: 8:00 a.m.–12:00 midnightFriday: 8:00 a.m.–8:00 p.m.Saturday: 8:00 a.m.–8:00 p.m.Sunday: 10:00 a.m.–12:00 midnightHours may vary by semester and during exam periods.AU2GO: Mobile AdelphiYou can access some of Adelphi’s essential information on yourmobile device, including semester grades, shuttle schedules, thecampus directory, news and events, the academic calendar andcampus maps. On your smartphone or tablet, just open yourbrowser application and type in m.adelphi.edu. Bookmark it forfuture use.Student Technology TrainingTraining sessions are led by students who teach you the basicsof various software applications and help answer your questionsconcerning technology. Subjects include:• Basic instruction on Microsoft Word, Excel, PowerPoint and Access• File management and information security tips• AU Gmail and Google Apps• Website creation using Google sites• Creating PDFs from other file typesFor more information visit it.adelphi.edu.General Access ComputersWorkstationsIT provides computer workstations at the following locations:• Information Commons, Swirbul Library• Sager Lab, Swirbul Library (for research only)• Angela and Barry Zeman Commuter Lounge, UC, lower level• Underground Café, UC, lower level• Woodruff Hall Computer Lounge, third floor• Hauppauge Education and Conference Center Library• Manhattan Center LibraryKiosksConveniently located around the Garden City campus, standingInternet kiosks are available for students to quickly check email andgrades, as well as perform other on-the-go tasks. There are also12 ALICAT database kiosks in Swirbul Library. To find locations ofworkstations and kiosks, visit it.adelphi.edu.Software DownloadsSome software applications and antivirus tools are available as freedownloads or as shareware. To access the links, visit it.adelphi.edu.Computer and Accessory DiscountsRegistered Adelphi students are eligible for discounts when theypurchase products from affiliated vendors, such as Apple, Dell andVarsityBuys through the University website. For information, visitit.adelphi.edu/purchasing.Equipment Loan ProgramLoaner laptops are available for students to use while working in thelibrary. You can also borrow video cameras, projectors and otherequipment. For more information, stop by the IT Help Desk on thesecond floor of Swirbul Library or visit it.adelphi.edu.44 g New Student Handbook 2014