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Creativity Theory - TRaining MAterial in Creativity and InnovaTion ...

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A. ESSENTIALS<br />

that supports <strong>in</strong>novation <strong>and</strong> creativity:<br />

it seems reasonable to suppose that<br />

<strong>in</strong>dividuals will engage <strong>in</strong> more creative<br />

processes if they perceive strong creative<br />

support from their work group. It is<br />

certa<strong>in</strong>ly true that employees who have<br />

<strong>in</strong>novation <strong>and</strong> creativity potential are<br />

more likely to practice <strong>in</strong>novation <strong>and</strong><br />

creativity when they perceive strong work<br />

group support than employees who perceive<br />

weak work group support. Also the<br />

manager’s role is very important <strong>in</strong> order<br />

to improve creativity <strong>in</strong> organizations: they<br />

have to direct <strong>in</strong>terventions at the subsystems<br />

1 . The <strong>in</strong>terventions should aim at<br />

sensitiz<strong>in</strong>g the organization to its change<br />

dynamics <strong>and</strong> should suggest ways of<br />

work<strong>in</strong>g. If successfully implemented, the<br />

<strong>in</strong>tervention will help cultivate creativity.<br />

Then, <strong>in</strong> order to cultivate <strong>in</strong>novation <strong>and</strong><br />

creativity <strong>in</strong> the workplace, certa<strong>in</strong> leadership<br />

behaviours should be practised. The<br />

ma<strong>in</strong> practices that leaders should embrace<br />

<strong>in</strong> order to support <strong>and</strong> encourage <strong>in</strong>novation<br />

<strong>and</strong> creativity <strong>in</strong> the workplace <strong>in</strong>clude:<br />

• Encourag<strong>in</strong>g employees to challenge<br />

the status quo;<br />

• Hav<strong>in</strong>g an open attitude towards risk<br />

tak<strong>in</strong>g;<br />

• Be<strong>in</strong>g able to use mistakes as learn<strong>in</strong>g<br />

opportunities;<br />

• Us<strong>in</strong>g <strong>and</strong> shar<strong>in</strong>g knowledge <strong>and</strong><br />

<strong>in</strong>formation;<br />

• Focus<strong>in</strong>g on cont<strong>in</strong>uous learn<strong>in</strong>g;<br />

• Conduct<strong>in</strong>g fair <strong>and</strong> <strong>in</strong>formative<br />

evaluations;<br />

• Reward<strong>in</strong>g creative performance;<br />

• Practis<strong>in</strong>g participatory management;<br />

<strong>and</strong><br />

• Be<strong>in</strong>g self-reflective<br />

All of these <strong>in</strong>terventions are directed<br />

at the people <strong>and</strong> management of the<br />

organizations. Intuitively, organizations<br />

recognize the importance of tra<strong>in</strong><strong>in</strong>g<br />

employees <strong>in</strong> creative skills <strong>in</strong> order to enhance<br />

creativity. However, creativity skills,<br />

without the necessary technical competence<br />

will not help <strong>in</strong>dividuals or groups<br />

to arrive at creative solutions to job-related<br />

problems. F<strong>in</strong>ally, there is a need for human<br />

relations tra<strong>in</strong><strong>in</strong>g. For example, employees<br />

should be tra<strong>in</strong>ed on basic communication<br />

skills such as active listen<strong>in</strong>g, giv<strong>in</strong>g <strong>and</strong><br />

receiv<strong>in</strong>g feedback, or, s<strong>in</strong>ce people will<br />

<strong>in</strong>evitably have to work <strong>in</strong> groups, team<br />

build<strong>in</strong>g programmes will also be helpful.<br />

In contrast, a focus on ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g the<br />

status quo fosters an unwill<strong>in</strong>gness to<br />

change the way <strong>in</strong> which th<strong>in</strong>gs are normally<br />

done <strong>and</strong> which can <strong>in</strong>hibit creativity<br />

<strong>and</strong> m<strong>in</strong>imize orig<strong>in</strong>al th<strong>in</strong>k<strong>in</strong>g <strong>and</strong> new<br />

ideas. Effective leaders must also be will<strong>in</strong>g<br />

to take risk <strong>and</strong> encourage risk tak<strong>in</strong>g<br />

amongst their employees. Furthermore,<br />

the practice of <strong>in</strong>volv<strong>in</strong>g the workforce<br />

<strong>in</strong> decision-mak<strong>in</strong>g can be a very effective<br />

way to <strong>in</strong>crease employee feel<strong>in</strong>gs<br />

of belong<strong>in</strong>gness, commitment <strong>and</strong> job<br />

satisfaction lead<strong>in</strong>g to enhanced creativity.

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