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Creativity Theory - TRaining MAterial in Creativity and InnovaTion ...

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44<br />

B. SUCCESS FACTORS<br />

channel the results of divergent th<strong>in</strong>k<strong>in</strong>g <strong>in</strong>to concrete products <strong>and</strong> services. As new<br />

ideas generated by divergent th<strong>in</strong>k<strong>in</strong>g are communicated to others, they are evaluated to<br />

determ<strong>in</strong>e which ideas are generally novel <strong>and</strong> worth pursu<strong>in</strong>g. Thus convergent th<strong>in</strong>k<strong>in</strong>g<br />

is one of the benefits of group work. Without it, the creative person work<strong>in</strong>g alone could<br />

easily pursue an idea that eats up time <strong>and</strong> resources <strong>and</strong> leads to noth<strong>in</strong>g of value.<br />

In mov<strong>in</strong>g from divergent to convergent th<strong>in</strong>k<strong>in</strong>g, a team stops emphasiz<strong>in</strong>g what is novel<br />

<strong>and</strong> starts emphasiz<strong>in</strong>g what is useful. Convergence sets the limits <strong>and</strong> narrows the field<br />

of solutions with<strong>in</strong> a set of constra<strong>in</strong>ts (organization culture, mission, priorities,…).<br />

A group benefits when its members approach their work with different preferred th<strong>in</strong>k<strong>in</strong>g<br />

styles. A th<strong>in</strong>k<strong>in</strong>g style is the unconscious way a person looks at <strong>and</strong> <strong>in</strong>teracts with the<br />

world. Although each style has particular advantages, no one is better than another.<br />

The Myers-Briggs Type <strong>in</strong>dicator breaks down th<strong>in</strong>k<strong>in</strong>g preferences <strong>in</strong>to four categories, with<br />

two opposite tendencies <strong>in</strong> each category:<br />

1. Extravert-Introvert: Extraverted people look to other people as the primary<br />

means of process<strong>in</strong>g <strong>in</strong>formation. As they get ideas or grapple with problems, they<br />

quickly br<strong>in</strong>g them to the attention of others for feedback. Introverted people tend to<br />

process <strong>in</strong>formation <strong>in</strong>ternally first before present<strong>in</strong>g the results to others.<br />

2. Sens<strong>in</strong>g-Intuitive: Sens<strong>in</strong>g people tend to prefer hard data <strong>and</strong> concrete facts -<br />

<strong>in</strong>formation that is closely tied to the five senses. Intuitive people are more comfortable<br />

with ideas <strong>and</strong> concepts, with the “big picture”.<br />

3. Th<strong>in</strong>k<strong>in</strong>g-Feel<strong>in</strong>g: Th<strong>in</strong>k<strong>in</strong>g people prefer logical processes <strong>and</strong> orderly ways<br />

of approach<strong>in</strong>g problems. Feel<strong>in</strong>g people are more attuned to emotional cues; they are<br />

more likely to make decisions based on the values or relationships <strong>in</strong>volved.<br />

4. Judg<strong>in</strong>g-Perceiv<strong>in</strong>g: Judg<strong>in</strong>g people tend to prefer closure – they like hav<strong>in</strong>g<br />

all the loose ends tied up. By contrast, perceiv<strong>in</strong>g people like th<strong>in</strong>gs more open; they<br />

tend to be more comfortable with ambiguity <strong>and</strong> often want to collect more data<br />

before reach<strong>in</strong>g a decision.<br />

Well-balanced work groups <strong>in</strong>clude representatives of these different preferred th<strong>in</strong>k<strong>in</strong>g<br />

styles. A properly composed group is also achieved when there is diversity as regards to<br />

the skills. In order to do its best work a group needs deep knowledge of the subjects rel-

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