Annual Report 2010/2011 - pdf 7.05 MB - Nobina AB

NOBINA – OrGANIzAtION AND OperAtIONs CONtrOl
strong corporate culture and distinct values
Being a company with clear values is becoming an increasingly important
competitive factor. Delegated leadership in a value-driven organization with
a focus on personal interaction between manager and employee creates
involvement – a requirement for success.
StABLE OrgANIzAtION
Nobina’s strength lies in its flat organization,
with local decision forces in each traffic area.
Nobina currently has 59 traffic areas, with
operations in 35 districts. Each traffic area
is led and controlled by a traffic manager,
with a local management group. The traffic
manager is responsible for the business and
is responsible for the budget in his/her traffic
area. The drivers are divided into smaller
groups with one operations leader as the
Employees
Areas of expertise
Employee distribution by country
Men 85% (85)
Women 15% (15)
Drivers and driver
administration
91.5% (91.2)
Workshops 4.3% (5)
executive management,
sales, market,
hr and other 3.6% (2.8)
traffic planning
0.6% (1)
sweden 70.8% (80.3) *
Denmark 4.9% (2.5)
Norway 12.8% (7.4)
Finland 11.5% (9.8)
* Includes 5,097 employees in Nobina sweden and 204 in swebus.
26 NOBINA | ANNuAl repOrt 2010/2011
immediate manager. Independent traffic
areas generate excellent customer relationships
and strengthen local commitment
and responsibility.
At the beginning of the year, a reorganization
was implemented from geographic to
business area control. The goal is to create
a more efficient organization and achieve a
larger interchange of expertise between
the Group’s operational areas in the
Nordic region.
noBinA�S vAlueS
wE ArE
AVAILABLE FOr
OUr CUStOMErS
wE CONtINU-
OUSLy PUrSUE
DEVELOPMENt
wE rESPECt
EACH OtHEr
wE FOStEr
StrONg
LEADErSHIP
AttrACtIVE EMPLOyEr
Nobina strives to become the most attractive
employer in the industry. It is particularly
important when recruiting new and younger
bus drivers. Accordingly, the company works
continuously to develop committed and
motivated employees and has noted better
results in its employee surveys.
Nobina is the only employer in the industry
to offer systematic training, monitoring
and feedback to all employees. All employees
We are receptive to our customers� needs and greet
customers in a friendly and respectful manner. We keep
our promises, develop economical solutions and make
things easy for our customers.
We achieve our goals and deliver results. We are
resource-efficient and maintain the promised quality
at the very least. We work with target management
and systematic follow-ups to continuously improve the
company and our services.
We safeguard equality and treat each other in a friendly
and respectful manner. together, we create a safe and
creative workplace environment that promotes initiatives
and proposals for improvement. We react to a lack
of respect for customers, each other and the company.
We impose well-defined requirements on our managers
and employees. We place the customers� and company�s
interests ahead of our own. We promote boundless
partnerships. We provide feedback on completed work
and recognize achievements. We can handle the trust.
wE CArE We take active responsibility for the environment and
society. We encourage health and personal development.
We comply with laws and regulations. We are
committed and care about each other, our customers
and our community.