Under Illinois’ Pay for Performance B<strong>on</strong>us/Incentive program, MCOs may receive an additi<strong>on</strong>al compensati<strong>on</strong> ofup to.5 percent of its annual capitati<strong>on</strong> payments for reaching the most recent 75th percentile for specifiedHEDIS measures. Each performance measure is eligible for <strong>on</strong>e-eighth of the maximum additi<strong>on</strong>alcompensati<strong>on</strong>. MCOs may have no more than three measures with rates below the minimum performance level(MPL) in order to qualify for the additi<strong>on</strong>al P4P b<strong>on</strong>us.Pennsylvania’s P4P program includes 12 specific performance measures. MCOs can earn up to 1.5 percent oftheir total annual revenue (however, each measure also has a 25 percent offset if the MCO does not exceed the50th percentile based <strong>on</strong> nati<strong>on</strong>al HEDIS benchmarks).Texas is increasing its withhold from <strong>on</strong>e percent to five percent of the capitati<strong>on</strong> amount in 2012. At the end ofeach rate period, MCO performance is evaluated. If an MCO does not meet targets, future m<strong>on</strong>thly capitati<strong>on</strong>payments are adjusted by the appropriate porti<strong>on</strong> of the five percent at-risk amount. Texas’ goal is for all MCOsto receive the full at-risk amount. However, if any MCOs do not receive the full 5 percent, the funds arereallocated through a “Quality Challenge Award” to other MCOs that dem<strong>on</strong>strate superior clinical quality,service delivery, access to care and member satisfacti<strong>on</strong>. The number of MCOs that receive the QualityChallenge Award annually is based <strong>on</strong> the amount of funds to be reallocated.Appendix 5 provides additi<strong>on</strong>al state-specific detail <strong>on</strong> MCO rate-setting methods and P4P strategies.A limited number of states have a minimum medical loss ratio (MLR) requirement for MCOsparticipating in <strong>Medicaid</strong>. A medical loss ratio is the share of premium dollars an insurer or health planspends <strong>on</strong> health services, as opposed to administrati<strong>on</strong>, executive salaries, marketing, and profits. TheACA places new limits <strong>on</strong> commercial insurer and plan profits and administrative spending by requiringthat 80 to 85 percent of premium dollars be spent <strong>on</strong> medical care and health care quality improvementactivities. Some <strong>Medicaid</strong> programs have a minimum MLR requirement for MCOs.Of 33 states resp<strong>on</strong>ding, <strong>on</strong>ly 11 reported minimum MLR requirements for <strong>Medicaid</strong> MCOs; 21 statesreported no MLR. The 11 states with minimum MLR requirements are Ariz<strong>on</strong>a, California, DC, Hawaii,Illinois, Indiana, Maryland, New Jersey, New Mexico, Ohio, Virginia, and Washingt<strong>on</strong>. MLRs ranged from80 percent in Illinois, New Jersey and Washingt<strong>on</strong>, to 91.5 percent for Hawaii’s QUEST plans and 93percent for plans in the Hawaii QUEST Expanded Access program for the aged and disabled populati<strong>on</strong>.Six of the 11 states (DC, Hawaii, Maryland, New Jersey, New Mexico and Virginia) indicated that theyinclude direct care management as a medical cost in computing the MLR. Three states – California,Michigan, and Minnesota – reported that they plan to require a minimum MLR for MCOs in the future.MCO acute-care benefit “carve-outs”All states with MCOs except Minnesota reported that they carve out at least <strong>on</strong>e acute-care benefit.Although MCOs are at risk for providing a comprehensive set of acute-care services, nearly all stateselect to exclude or “carve out” certain services, which are provided and financed through anotherc<strong>on</strong>tractual arrangement (e.g., through a n<strong>on</strong>-comprehensive prepaid health plan, or “PHP”) or in thefee-for-service delivery system. 1515 Because states largely provide and finance l<strong>on</strong>g-term care (both instituti<strong>on</strong>al and community-based servicesand supports) outside the MCO delivery system, <strong>on</strong>ly acute-care benefit carve-outs are discussed here.24 00
Dental care and outpatient and inpatient behavioral health services are the <strong>Medicaid</strong> services mostoften carved out of MCO c<strong>on</strong>tracts. A substantial majority of the states with MCOs (25) reported thatthey carve dental services out of their MCO c<strong>on</strong>tracts (Figure 6). Five of these same states also reportedthat they have a dental PHP. Twenty-<strong>on</strong>e states with MCOs reported that they carve out some or alloutpatient and inpatient behavioral health services, respectively. Six of these states reportedc<strong>on</strong>tracting with PHPs for these types of services. In MCO states that do not c<strong>on</strong>tract with PHPs toprovide services that are carved out, these services are delivered and financed through the traditi<strong>on</strong>alfee-for-service system.Figure 6Acute-<strong>Care</strong> Benefit Carve-Outs in <strong>Medicaid</strong> MCOsDental careOutpatient behavioral healthInpatient behavioral healthOutpatient substance abuseN<strong>on</strong>-emergency transportati<strong>on</strong>Prescripti<strong>on</strong> drugsInpatient detoxificati<strong>on</strong>Visi<strong>on</strong> careOtherNumber of states reporting carve-out:Note: 36 states c<strong>on</strong>tract with MCOs.SOURCE: KCMU/HMA <str<strong>on</strong>g>Survey</str<strong>on</strong>g> of <strong>Medicaid</strong> <strong>Managed</strong> <strong>Care</strong>, September 2011.512N<strong>on</strong>-emergency transportati<strong>on</strong> andpharmacy services are also comm<strong>on</strong>carve-outs. Almost half the states withMCOs provide n<strong>on</strong>-emergencytransportati<strong>on</strong> outside their MCOc<strong>on</strong>tracts, usually <strong>on</strong> a fee-for-servicebasis or through a brokeragearrangement. Nearly as many reportedthat they carve out prescripti<strong>on</strong> drugspartially or completely. For example,California carves out <strong>on</strong>ly antipsychoticmedicati<strong>on</strong> and HIV/AIDS drugs andKansas carves out <strong>on</strong>ly hemophilia factordrugs. Other services reported as carveoutsby a limited number of statesinclude visi<strong>on</strong> care, school-based healthservices, early interventi<strong>on</strong> services, and aborti<strong>on</strong> services. A variety of other carve-outs were alsoreported. For example, Nevada carves out orthod<strong>on</strong>tia services, and Missouri carves out transplantservices, child abuse-related exams and diagnostic studies, envir<strong>on</strong>mental lead assessments for childrenwith elevated blood lead levels, and home birth services.Appendix 6 provides state-specific detail <strong>on</strong> MCO acute-care benefit carve-outs.151617192121Several states with pharmacy or other benefit carve-outs are carving these services back into theirMCO c<strong>on</strong>tracts or plan to do so. Because the ACA now permits states to collect rebates <strong>on</strong> drugspurchased for <strong>Medicaid</strong> beneficiaries by MCOs, states have less of an incentive to carve out pharmacyservices. Indeed, to improve coordinati<strong>on</strong> and integrati<strong>on</strong> of care, several states that previously hadpharmacy carve-outs have carved the pharmacy benefit back in or are c<strong>on</strong>sidering doing so. In 2011,states that plan to reverse a pharmacy carve-out include New York and Ohio. Texas plans to carveprescripti<strong>on</strong> drugs back in into MCO c<strong>on</strong>tracts in 2012. Some states reported that they were alsoc<strong>on</strong>sidering carving back in other currently carved-out services. For example, West Virginia indicatedthat it was c<strong>on</strong>sidering including behavioral health services and children’s dental benefits in its MCOc<strong>on</strong>tracts. Similarly, South Carolina reported plans to carve in inpatient behavioral health services inApril 2011 and outpatient behavioral health services beginning April 2012. New York, New Jersey, andTexas also reported plans to move additi<strong>on</strong>al services into their capitated plans.MCO network adequacy and access to careFederal regulati<strong>on</strong>s require states to ensure that covered services are available and accessible to allMCO (and PHP) enrollees through a requirement that each plan “maintains and m<strong>on</strong>itors a network of2525
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- Page 5 and 6: Table of ContentsExecutive Summary
- Page 7 and 8: EXECUTIVE SUMMARYMedicaid, the publ
- Page 9 and 10: party enrollment brokers to provide
- Page 11 and 12: HEDIS©, CAHPS©, and state-specifi
- Page 13: ConclusionFor over 30 years, state
- Page 16 and 17: from the recession and the slow rec
- Page 18 and 19: A note on Medicaid managed care ter
- Page 20 and 21: Managed caremodelTable 1: Medicaid
- Page 23 and 24: States are increasingly mandating m
- Page 25 and 26: States with Medicaid MCOsKey Sectio
- Page 27 and 28: States have “auto-assignment” a
- Page 29: excess of a specified threshold for
- Page 33 and 34: the second trimester, and within th
- Page 35 and 36: eported that they limit PCP panel s
- Page 37 and 38: States with non-comprehensive PHPsK
- Page 39 and 40: Measuring, monitoring, and improvin
- Page 41 and 42: seven states required 10 measures o
- Page 43 and 44: CAHPS© surveys. North Carolina is
- Page 45 and 46: Special initiatives to improve qual
- Page 47 and 48: public health efforts to reduce dis
- Page 49 and 50: Medicaid managed long-term care and
- Page 51 and 52: (e.g., need to credential Adult <st
- Page 53 and 54: In many states, broader efforts foc
- Page 55 and 56: Looking ahead: Medicaid managed car
- Page 57 and 58: ConclusionFor over 30 years, state
- Page 59 and 60: APPENDIX 2: Summary of Medicaid Man
- Page 61 and 62: Program Name(e.g., Popular Name, 19
- Page 63 and 64: APPENDIX 3: MCO Contracts, Plan Cha
- Page 65 and 66: State(No. ofcontracts)NameEnrollmen
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- Page 69 and 70: APPENDIX 5: MCO Capitation Rate-Set
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- Page 77 and 78: APPENDIX 11: PCCM Administrative Se
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I. MANAGED CARE OVERVIEW1. Total Ma
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4. Enrollment Requirements.a. We ar
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ii. Please indicate whether the fac
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c. Required Providers: We are inter
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IV. NON-COMPREHENSIVE PREPAID HEALT
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. Does your state use CAHPS© surve
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VI. SPECIAL INITIATIVESAll states s
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Appendix I: Managed Care Contracts1
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Appendix II: Clinical Quality Perfo
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