2011 ANNUAL REPORT - London Police Service - City of London

2011 Business Plan ResultsObjectives and Performance IndicatorsGOAL # 6 - Ensure Effective Human Resource ManagementObjectives Performance Indicators Progress1. Ensure thatappropriateorganizationalstructure and staffinglevels are in place tomeet current andfuture requirements2. Develop strategies toensure effectiverecruitment, selectionand retentioni) Annual review of organizational chartii) Submission of an annual HR Requirementsreport to the Chiefiii) Annual divisional audit/staffing reviewsi) Increase in applicationsii) Increase in website hits on recruiting webpagesiii) Number of diversity outreachinitiatives/eventsi) In 2011, a review of the organizational chart was completed that resulted in changes. TheUniformed Division was realigned to include the Communications Section which wastransferred from the Support Services Section to the Uniformed Division.A new position, Executive Officer (Inspector), was also created with the following areas ofresponsibilities/staffing: Diversity, Corporate Communications and Public Relations, ProgramEvaluation, Multi-Faith Chaplaincy, Colour Guard, Protocol, Pipes and Drums, and the DutyCalls Band.ii) Human Resource reports are completed on a monthly basis to assist in determiningorganizational resource requirements. A comprehensive Workload Analysis was alsoconducted during 2010/2011, which resulted in recommendations for additional resources. Tennew positions (five civilian positions and five sworn police positions) were approved for the2011 Budget and 15 new patrol officer positions were approved for the 2012 Budget.iii) Annual Quality Assurance Audits were completed by each Division during 2010. This processinvolves a review of procedures and the completion of Annual Workload Analysis Surveys foreach Section within the respective Divisions. The Workload Surveys are reviewed to ensuremore effective balance of resources.i)APPLICATIONSRECEIVED2009 2010 2011Difference2009-2011Police 410 553 509 + 24%Civilians 222 164 156 - 30%TOTAL 632 717 665 + 5%ii) Website statistics related to the LPS recruiting web page are not available for 2009 and 2011due to changes in website tracking software that occurred during these two years. As a result,2010 will be used as a baseline comparator to 2012 in next year’s report.iii) Diversity outreach initiatives/events during 2011 included:• 15 Committees• 34 Community Partners• 43 Cultural Events attended• 80 Community Outreach Activities• 129 Community Meetings• 8 Diversity Recruiting Lectures• 11 Diverse Applicant Mentoring participants“Facta Non Verba” -26- “Deeds Not Words”