PERI Quality Management Manual
PERI Quality Management Manual
PERI Quality Management Manual
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<strong>Quality</strong> <strong>Management</strong> <strong>Manual</strong>Version: 3 of 14.04.2004 Page 9 of 494.1.1 Process model of value creation ICustomerProduct<strong>Management</strong>VII-III-01Design+DevelopmentVII-III-03DesignSoftwareVII-III-08MARKET /CUSTOMERMarketingVII-II-01SalesVII-II-02SalesPromotionVII-II-03TechnicaldocumentationVII-III-05CustomerInquiryOfferCentralEngineeringVII-II-05OfferCent. Eng.BranchVII-II-06OfferSalesEngineerVII-II-04OfferInt. SalesVII-II-07OfferplywoodsalesVII-II-08OfferSoftwareVII-II-09CentralEngineeringVII-III-06CentralEngineeringBranch OfficeVII-III-07Order Proc.DomesticVII-II-10Order Proc.Rental/BranchVII-II-11Order Proc.ForeignVII-II-12SalesSoftwareVII-II-13PurchasingVII-IV-01PurchasingCapitelGoodsVII-IV-02PurchasingPlywoodVII-IV-03ProductionPlanningMetalVII-V-01WoodProductionVII-V-04FormworkAssemblyVII-V-05RepairingCustomerFormworkVII-V-08Incoming ProductsVII-IV-07Production<strong>Management</strong>+ ControlVII-V-02MetalProductionVII-V-03AssemblyInstructionsVII-V-09DispatchStorageVII-V-10Using byCustomerDispatchStorageRental/BranchVII-V-11RentalEquipmentRepairVII-V-07Material ReturnRental / BranchVII-IV-08ServiceOrder