Issue 60 - Tornos

InterviewTORNOS : IN A GOOD POSITIONTO SEIZE OPPORTUNITIESAfter his 100 first days with the company, we met with Michael Hauser, the new CEO of the Tornos Group,to discuss this “learning period” and the future of the company with him.Mr. Hauser may be new to Tornos, but he benefitsfrom 22 years of experience in industry and knowsthat domain far better than the average man as heis also the vice-president of Cecimo and Chairmanof Swissmem’s Machine Tools and ManufacturingTechnology group. The insights he can provide aretherefore to combine a fresh outlook on the companywith extensive know-how in this business area.The CEO spent his first 100 days visiting both customersand sales representatives as well as Tornosemployees all around the world. Let’s discuss thesetopics with him.customers working with Tornos machines are successfulones. In every industry, the best in class areusing Tornos machines. I spoke to many customersand I was positively impressed by a few points theyhad in common : They are convinced they have madethe right investment (and indeed they make moneywith Tornos), users care for their machines and thisalso has an effect on the output, they are very skilledand are adept at “pushing their machines to the limits”and finally they are dedicated to the companyand have a very good understanding of the strengthsof our products and solutions.BEST IN CLASS WORK WITH TORNOSdecomagagazine : First question, what do youthink about Tornos customers ? You visited a lotof them ; can you draw a kind of photofit ?Michael Hauser : What surprised me most is that nomatter what field of activity they are involved with,dm : Do you mean that we need to be veryskilled to run Tornos machines ?MH : No ! Tornos machines can be run by anyone.Both the mechanical ergonomics and the programmingare very well designed and allow people toachieve great results easily. All these successfulcustomers take advantage of it to go one stepfurther. Again, what surprised me was the level of01 / 12 decomagazine 7