MAJOR INCIDENT PLAN - NHS Cumbria

29.4 The NHS Cumbria Incident Control Room Team will:• Assume the Lead PCT role in the event of a major incident affecting more that one NHSTrust, establishing contact with affected Trust• Support the NHS Gold Commander in discharging their responsibilities to strategicallymanage the incident• Mobilise the resources of NHS Cumbria during an incident• Confirm NHS Cumbria contact details and point of contact to all agencies involved in theincident• Receive notification from Cumbria NHS Trusts that their Plans have been activated• Alert key staff to the major incident, as appropriate• Provide information and advice, and where necessary set up a helpline• Liaise with partner agencies, including neighbouring Primary Care Trusts• Proactively communicate information to all NHS Cumbria staff and ensure relevant guidanceand advice is available• Continuing to provide core business services• Maintain liaison with and co-ordinate the response with the NHS North West Strategic HealthAuthority;• Assess the medium term impact on the community and priorities for the restoration ofnormality;• Consider the need for long term monitoring;• Anticipate staffing pressures and organise shift rotas,• Plan for the recovery of NHS services to normal operation, including working with multiagency partners on recovery issues affecting the whole community;• Preserve all plans, actions taken and documentation used or produced during the course ofthe emergency response;• Prepare a post-incident report for consolidation in the NHS report to be forwarded to the NHSCumbria Trust Board, the NHS North West and other interested organisations;• In some incidents there may be a need to contract additional services or staff time. This willbe a decision of the Incident Manager and in such cases a designated financial code will beused, Finance Department to advise.29.5 Coordinate the Primary Care Services at local level by:• Providing a 24 hour emergency management and clinical response;• Coordinating the primary care, community and mental health response; In the event thatgeneral practitioners and nurses are called to provide support at the scene or designatedReception Centre, cover arrangements will be made either by requesting support from otherPrimary Care Trusts or deputising services.• Providing appropriate clinical settings for the treatment of people with minor injuries andconditions such as reception centres, minor injury centres, walk in centres, communityhospitals and general practice.NHS CUMBRIAMAJOR INCIDENT PLAN – FRAMEWORK FOR RESPONDING TO A MAJOR INCIDENTPAGE 39 OF 46Version 3 (Dec 2008)